BSOD 0x00000050 and 0x0000000a when playing games

[MisaMagee]

Hello. I've been getting blue screens recently when playing games. Ntoskrnl.exe has been in all of the crash dumps and the bug check codes have been either 0x0000000a and 0x000000050. Win32k.sys has also appeared in the crash dumps. This hasn't happened during every game but it happens constantly when playing DotA 2. I've uploaded the crash dumps and other information I got from the SF Diag Tool.

 

[writhziden]

Problem Devices:

AODDriver4.01	ROOT\LEGACY_AODDRIVER4.01\0000	This device is not present, is not working properly, or does not have all its drivers installed.

• Use the following sites to help with the AODDriver4.1 issue. Rage3D Discussion Area - View Single Post - The AODDriver4.1 service failed .... Cat 12.2 megaproblems
  
  http://www.sevenforums.com/tutorials/77614-device-manager-hidden-devices.html may help supplement the steps in that link.

Security Software: ??? Make sure to install security software. I recommend either of these:

• Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.
  
  
• http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.


Problematic Software:

Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public

• Spybot Search and Destroy is not the best malware/spyware utility. Take a look at http://www.sevenforums.com/system-s...-system-security-combination.html#post1732627 for better options.

Crashes point primarily to your graphics card drivers or to your memory. I suspect memory since many have problems getting the correct compatible memory for AMD Phenom II processors.

• If you are overclocking any hardware, please stop.
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
     Warning

  Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!
  
  For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.
  
  
• Please help us check for the compatibility of your RAM with your processor. Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

 

[MisaMagee]

Thanks you for the reply. I'll run memtest overnight and see what happens. I ran it about a month ago when I was having similar blue screens but it didn't come up with any errors after running for around 26 hours. I'll also see about the AODDriver.

 

[writhziden]

The security software is also very important, so don't forget about it.

Let us know if Memtest86+ finds anything. It does not always find things the first time and needs to be run for multiple passes multiple times. Further reading: Finicky RAM.

 

[MisaMagee]

The security software is also very important, so don't forget about it.

Let us know if Memtest86+ finds anything. It does not always find things the first time and needs to be run for multiple passes multiple times. Further reading: Finicky RAM.

I ran memtest for I think around 8 passes and didn't find any issues. I'll see about the security software and the windows memory diagnostic tool right now.

 

[MisaMagee]

After doing a scan with super anti spyware I haven't had any bluescreens. It might be too early to say that this fixed it but it looks like it might have. Thanks a lot.

 

[writhziden]

You're welcome. Post back when you are sure the problem is solved, and at that time, you may also mark the thread solved.

 

[MisaMagee]

Recently I've gotten blue screens again. In bluescreenview the most recent one involved ataport.sys, dxgmms1.sys, ndis.sys, ntoskrnl.exe, ndiddmkm.sys and rt64win7.sys. This happened while playing a music game. I've also had two BAD_POOL_CALLER blue screens.

 

[writhziden]

Sorry to hear that.


http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html