BSOD happening, error 0x00000124 kinda freaking out...

[thesilkroad]

Never had this happen to me before.

uploaded the zip thing to the forum, hope i did that right. i also managed to take a screenshot

http://i.imgur.com/pUGvX.jpg
http://i.imgur.com/pUGvX.jpg?1?9727

I'm kinda freaking out I never had one of these before.

please help

 

[HonorGamer]

Most Likely looks like you are having a hardware problem.

Please try this:

BugCheck 0x124

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

   Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html and use the following hardware checks to supplement that link.

• If you are overclocking any hardware, please stop.
  
  
• If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  
  
• Run all but the advanced tests with SeaTools for HDDs.
  SeaTools for Windows
  
  SeaTools for DOS​
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.​
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing CPU stress test using IntelBurnTest
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
  For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

​

Coutesy of: writhziden

 

[thesilkroad]

I'm running on safe mode but when i get out of safe mode it gives me the BSOD, it might be the hard drive. Anyway to know specifically from the error code?

 

[HonorGamer]

You should still be able to do the tests. So go ahead and do the test. Post up results of tests when done.

Also try:

Updating graphics drivers: Drivers - Download NVIDIA Drivers

Try updating your intel drivers: http://downloadcenter.intel.com/Default.aspx - make sure all are updated, and installed!

 

[thesilkroad]

hmnnn it might be an over heating issue, when i turn off my AC it shoots up to like 90 in my room mostly because of the comp and TV. I went and cleaned the fans and it has not given me an error. It's around 40s in speccy and the HDD are in the 30s, also the Seagate tool for windows is not giving me any error when i run the tests.... hoping that's the last of it.

 

[essenbe]

If you would, please fill out your system specs so we will know what hardware we are dealing with. It will help us help you. In the bottom left corner of your post you will see 'My System Specs', click that and then click update system specs. Put in all of the information you can. If you have an OEM computer, please put in the manufacturer and model number and be as specific as possible. If you would like to see what we want, look at my system specs in the bottom left of this post. Also, if you are overclocking, Stop. We will help you resolve this if possible.

 

[thesilkroad]

If you would, please fill out your system specs so we will know what hardware we are dealing with. It will help us help you. In the bottom left corner of your post you will see 'My System Specs', click that and then click update system specs. Put in all of the information you can. If you have an OEM computer, please put in the manufacturer and model number and be as specific as possible. If you would like to see what we want, look at my system specs in the bottom left of this post. Also, if you are overclocking, Stop. We will help you resolve this if possible.

Did it the best I could,

http://i.imgur.com/6jrvJ.png

also took a pic with speccy

idr the case

 

[thesilkroad]

okay, so I put on Tropico 4, started playing a little and noticed my GPU and Motherboard rose up to 59ish degrees! One of my fans is probably not working. I can only imagine what a game like Crysis or Shogun 2 would do to it. Hoping that's the problem

 

[Dave76]

Did you install the new Nvidia and Intel drivers that HonorGamer suggested?
If it's running ok in safe mode and crashing when running normally, that indicates a driver issue.
This BSoD code can result from the CPU overheating.

59°C is good for your GPU but hot for your motherboard.

Open your case when the computer is on and check if the fans are running.

 

[karlsnooks]

thesilkroad,
please add following info to your system specs:
Manufacturer of computer,
Model of computer,
whether computer is a laptop, desktop, tablet, netbook,
IF YOU HAVE INSTALLED SP1, THEN ADD THAT THE OS LINE.

thanks,
this info helps us to help you and reduces the number of msgs back and forth.

karl

 

[thesilkroad]

I am seriously thinking its over heating, It usually happens after I play a game, I just turned Shogun 2 for a test run and my MOBO apparently got up to 70C , all the fans are working fine. I even added a new one, i just ordered another fan from newegg hopefully it works. Also my computer just shut off without even the BSOD it just shut off in the middle of the game.


Also to the other posted I build the computer myself.....

 

[karlsnooks]

If overclocking or using some "overdrive" software, then cease and desist.

Keep cover off of computer.

Direct a strong desktop/table/floor fan at the computer.

Next go to the mobo manufacturer's website and update your bios, chipset driver, and other drivers.

 

[Dave76]

Where are you getting the motherboard temperature from?

 

[thesilkroad]

Where are you getting the motherboard temperature from?

Speccy

 

[Dave76]

Let's confirm your system temps.

Download and run HWiNFO64
HWiNFO64 Download Information

Click the sensors tab and check the temps, confirm the motherboard temp.
Post a screen shot of the sensors tab.

For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

 

[karlsnooks]

Speccy does a good job on temp reporting as does CoreTemp

 

[thesilkroad]

Let's confirm your system temps.

Download and run HWiNFO64
HWiNFO64 Download Information

Click the sensors tab and check the temps, confirm the motherboard temp.
Post a screen shot of the sensors tab.

For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

okay i took the screenshots! They both say different things for the MOBO though :huh::huh::huh:

I would also like to point out that I have had my computer on for the past day and no problems at all, no freeze ups or anything. It seems to happen right after i play a game or when I am playing a game

 

[karlsnooks]

You can always expect minor variations as temps to fluctuate and even running a program increases temps.

What you want to do is keep an eye on your temps as you play a game. Just take a peak at tihem.

 

[karlsnooks]

take the cover off of the unit.
Blow out any dust using a can of compressed air.
Direct a floor fan, a desktop fan or a tabletop fan directly at your computer.

Now your temps will drop about 10 degrees C.

 

[thesilkroad]

take the cover off of the unit.
Blow out any dust using a can of compressed air.
Direct a floor fan, a desktop fan or a tabletop fan directly at your computer.

Now your temps will drop about 10 degrees C.

tried this, didn't work. I'm still hovering around 45 idle. I am almost positive its a heating or power supply error. My computer is shutting off now, without a BSOD when i play a game. It's really depressing. It have never had this happen to me before.

edit: according to speccy, my MOBO runs hotter than my CPU and Video card, is that normal?