Solved Doing a clean install, do I need drivers & utilities disc?

[Lize]

It worked! If I could ask a few more questions. This Windows 7 did not come with a trial AV. What anti-virus do you guys reccommend? I am going out to buy one. I also had WildTanget games preinstalled but the reinstallation did not include it, is it on the drivers and utilities disc. Thanks.

 

[gregrocker]

As long as you carefully studied and follow the steps closely in Clean Reinstall - Factory OEM Windows 7 then you will have a perfect reinstall, and using only those methods will keep it that way.

Read them over again now to make sure you handle drivers correctly since these are handled differently than in XP.

Let us know how it goes.

 

[ignatzatsonic]

It worked! If I could ask a few more questions. This Windows 7 did not come with a trial AV. What anti-virus do you guys reccommend? I am going out to buy one. I also had WildTanget games preinstalled but the reinstallation did not include it, is it on the drivers and utilities disc. Thanks.

Use Microsoft Security Essentials. FREE. Don't buy anything.

As a complement to Microsoft Security Essentials, consider Malwarebytes, a free download that works well in conjunction with MSE.

But I thought from post 16 that your friends whined when you suggested ditching McAfee? Some people regard McAfee as a virus--hard to get rid of.

I know nothing about WildTanget.

Get your Windows Updates.

Take a look at Windows Disk Management. What do you see there? 2 partitions? Post a pic if possible.

 

[bigmck]

It worked! If I could ask a few more questions. This Windows 7 did not come with a trial AV. What anti-virus do you guys reccommend? I am going out to buy one. I also had WildTanget games preinstalled but the reinstallation did not include it, is it on the drivers and utilities disc. Thanks.

Don't buy an Anti-Virus. This is one of the best and it is free. Microsoft Security Essentials - Free Antivirus for Windows We can't help with your game. That was probably some bloatware that you don't need. There are plenty of games you can find later. Let's get you setup first. Try this virus protection and you will be in good shape.

 

[Lize]

Wouldnt getting Microsoft Essentials require me to download from the Internet, but problem is I have no AV installed so I would be connecting to go get it with no protection. How do I look at Windows disk management?

 

[gregrocker]

It's in Clean Reinstall - Factory OEM Windows 7 along with everything else you need to get a perfect install.

Why would you ask for our help and then just completely ignore steps given to do what you want and end up with a perfect install, and how to keep it that way?

You can download MSE from the web now. It will run a quick scan after updating itself.

 

[ignatzatsonic]

Wouldnt getting Microsoft Essentials require me to download from the Internet, but problem is I have no AV installed so I would be connecting to go get it with no protection. How do I look at Windows disk management?

Get to Disk Management by typing those 2 words into the start button search box.

Yeah, MSE will require a download, but it's a quickie and you can scan for viruses immediately after installation. Be sure it updates to the current set of virus definitions. If it is running OK, you should see a green symbol with a white checkmark in it in your system tray--bottom right of your screen near the clock.

You can set MSE to do a quick or full scan according to a schedule of your choice--say once a week. It also protects in real time.

 

[bigmck]

Wouldnt getting Microsoft Essentials require me to download from the Internet, but problem is I have no AV installed so I would be connecting to go get it with no protection. How do I look at Windows disk management?

There aren't going to be any virus' on the Microsoft site. You will be OK for this one time. After the one time, you will be protected. == Go to the Start Menu and type in "Disk Management" (without the quotes) and it will show up. Go there and expand it so none of the words are covered and use the snipping tool to post a picture of it.

 

[Lize]

I am following directions, I followed the steps. I'm sorry if I'm annoying you. It's just a bit overwhelming and confusing for someone with basic computer skills. I am going to plug my internet back on to get updates and Microsoft Essentials now.

 

[gregrocker]

No prob, we're glad to help. Just post back any further questions.

 

[Lize]

On the disk management I see:
(C) and then
System Reserved and then
W7SP1_HOMEPREMIUM

 

[ignatzatsonic]

On the disk management I see:
(C) and then
System Reserved and then
W7SP1_HOMEPREMIUM

Tentatively, that's probably OK.

But a picture would be best.

Also look at Device Manager and look for yellow exclamation points. You get there through the control panel or by typing Device Manager into start button search box.

Did you get Microsoft Security Essentials up and running?

Is Windows updated?

Is Windows activated?

 

[gregrocker]

Please post back a screenshot of your maximized Disk Management drive map and listings:

1. Type Disk Management in Start Search box.
2. Open Disk Mgmt. window and maximize it.
3. Type Snipping Tool in Start Search box.
4. Open Snipping Tool, choose Rectangular Snip, draw a box around full map and all listings.
5, Save Snip, attach using paper clip in Reply Box.

Tell us what is on each partition.

 

[Lize]

The only yellow exclamation mark I see is the ethernet controller. That's because I was waiting to plug in my modem to see what you would say about the disk management, trying to take it one step at a time.
The windows update is asking me to find an antivirus program online. When I hook back up to the Internet do I click on that to take me to Microsoft Security Essentials?

 

[bigmck]

The only yellow exclamation mark I see is the ethernet controller. That's because I was waiting to plug in my modem to see what you would say about the disk management, trying to take it one step at a time.
The windows update is asking me to find an antivirus program online. When I hook back up to the Internet do I click on that to take me to Microsoft Security Essentials?

Click on the link in my post #24 for Microsoft Security Essentials.

 

[Lize]

I am using my phone to follow you guys. I don't know how I am going to send a screenshot or click on the link.

 

[ignatzatsonic]

One thing at a time.

Most important right now: anti-virus and Windows updates, both of which require a working Internet connection.

Do what you have to do get those 2 things. Then move on to screen shots and exclamation points in Device Manager.

 

[Lize]

I am trying to connect to the Internet, it is telling me it does not detect a properly installed network adapter, and if I have one I should re-install the driver.

 

[bigmck]

That message just means your internet isn't working. It could be anything. Have you got a USB adapter or is it a card inside your PC? If it is the USB, just take it out and stick it back in and see if that helps.

 

[ignatzatsonic]

I'm not sure what the NIC driver situation is on a default install using only the Windows disc. I'm not sure if you should normally expect to have a NIC driver installed from that disc----I always use a separate previously downloaded driver.

Greg should know the fine points.

In the meantime---unplug the cables from your modem for maybe 60 seconds, then reconnect them.

I usually have to do that after a fresh install to re-establish my net connection.