Solved Help! ntoskrnl.exe+4b09cc BSOD when trying to run Counter Strike:GO

[oscotto]

it .exe doesn't appear when i type it in ):

 

[koolkat77]

What happens when you type verifier?

 

[oscotto]

oh it comes up now. needed to restart

 

[koolkat77]

Cool

 

[oscotto]

Do you want me to try play CS GO to get a bsod?

 

[koolkat77]

Yes.
Do the usual thing you do on your computer and keep us posted

 

[oscotto]

I got a bsod when i ran CS GO and got a bsod when rebooting pc had to restore from earlier point ):

 

[oscotto]

DMP Info:

090912-29109-01.dmp 09/09/2012 18:42:50
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x1000007e ffffffff`c0000005 fffff800`0214e929 fffff880`01fb13e8 fffff880`01fb0c40 ntoskrnl.exe ntoskrnl.exe+ff929 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17835 (win7sp1_gdr.120503-2030) x64 ntoskrnl.exe+ff929 C:\Windows\Minidump\090912-29109-01.dmp 4 15 7601 270,200

DMP Link: 090912-29109-01.dmp

 

[koolkat77]

Knew you would. I'm taking a look at the dump.

Anyway, I need to know

• Is this a desktop or a laptop?
• When did you get it?
• Is it still under its warranty?

 

[oscotto]

1. Desktop
2. Bought It here : Play.com - Buy online at Play.com and read reviews. Free delivery to UK and Europe!
3. I have no clue

 

[oscotto]

oh its out of return date

 

[koolkat77]

How old is it? 1 2 years?

 

[oscotto]

I bought it about 1 1/2 months ago

 

[koolkat77]

Are you sure its run out of warranty? and are you having these issues/blue screens from the time you purchased it?

 

[oscotto]

There is a return policy but it is past the 30 day return limit and i had troubles installing windows 7 at the start. It couldn't format my drive for some reason but then I deleted the drive and selected new and then it was fine.

 

[koolkat77]

Alright,

Let me tell you something about the new bug check you got.

BugCheck 1000007E STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED BSOD Index

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

This bug check including your previous bug check are both related to hardware. (Hardware as in any part. It could be the motherboard, the ram, the cpu, the gpu, the usb ports..anything!) Asking for your msinfo32 file now is out of question as you were facing problems with this laptop from the time you purchased it.

Getting straight to the point, I would advise you to take the desktop back to the store you got it from and explain all the issues you had with it from start and see what they can do for you as its already out of its return policy.

I wish you good luck and am sorry that I couldn't be of more help.

Let us know your final decision if you feel like.

 

[oscotto]

hmmmmm... I dont have the money to buy a new laptop and I bought a custom made pc so this is awkward

 

[koolkat77]

Custom as in you chose the parts yourself?

 

[oscotto]

No just a computer with all the hardware installed but I had to install the drivers etc... I mean custom made my not a company making them like Acer or Alienware.... Do you know where to get a really cheap gaming laptop?

 

[derekimo]

No just a computer with all the hardware installed but I had to install the drivers etc... I mean custom made my not a company making them like Acer or Alienware.... Do you know where to get a really cheap gaming laptop?

Custom and cheap rarely go together, have a look here,

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