BSOD error (ntoskrnl.exe) at Reboot.

[Homeuser66]

Ok, I posted a while back ago on a similar problem, or possibly the same problem. I hate to repost, or start a new thread, but it seems that this is the way it needs to be done. I thought I fixed it before. Well I didn't...it's back again... I have run and uploaded the SF_Diag Tool for someone to look at. This only seems to happen after a windows update then a Restart....for the most part...

I also ran Who Crashed and this is what it came up with:

On Tue 9/11/2012 7:37:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091112-10483-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B09CC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800CBAC8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Thanks in advance!

 

[x BlueRobot]

I'm new to BSOD analysis, but have you over clocked any hardware devices at all?

 

[Homeuser66]

I'm new to BSOD analysis, but have you over clocked any hardware devices at all?

Absolutely not..nothing is overclocked...
My Temps are:
CPU-100 F
GPU-131 F
Not sure of my SSD Temp...
I have 8 fans on my case (Thermaltake Spedo)

 

[x BlueRobot]

Install CPUID - System & hardware benchmark, monitoring, reporting, so we can monitor the temperatures of your hardware devices.

Have you cleaned the inside of the computer? Checked all fans are clean and working correctly?

 

[koolkat77]

For more information go through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

 

[x BlueRobot]

For more information go through http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

What I've been using

 

[Homeuser66]

Install CPUID - System & hardware benchmark, monitoring, reporting, so we can monitor the temperatures of your hardware devices.

Have you cleaned the inside of the computer? Checked all fans are clean and working correctly?

Yes...I blow it out from time to time with a compressor that has a filter on it for oil and moisture..and I will install this program...There are times, that I leave my computer on for long periods of time. This time that I got the BSOD it was only on for a few minutes...then I went to restart to allow for the Microsoft updates... So, I take it, that you didn't see anything in my .Zip file?

I do feel that this is from my Video card, as I had a different one a while back and never got this error, then I got this card and ever since then, I occasionally get this BSOD... I have contacted them and to my surprise, they say otherwise....lol

I currently have an Nvidia Gforce 470 GTX....I had a BFG 295 till it went kablooie on me....

I have installed CPUID Hardware Monitor...What exactly are you looking for? How will I get the temps you want if I get the BSOD, as it will be instantaneous and won't have time to look at this monitor. (is there a save or memory or dump that it creates?)

 

[x BlueRobot]

There is a option under File > Save Monitoring Data

I will upload a screenshot as soon as I'm on my laptop.

Have you tried a stress test for faults within your graphics card? Try - http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html

Remember to Backup and System Restore before the test.

 

[Homeuser66]

There is a option under File > Save Monitoring Data

I will upload a screenshot as soon as I'm on my laptop.

Have you tried a stress test for faults within your graphics card? Try - http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html

Remember to Backup and System Restore before the test.

Ok, I will try this soon...not much time today to do this...

Ohh...and I went to File>>>>SAVE MONITORING DATA....but that just saves the current status...I was wondering if there is a way for it to save, when it crashes? as most of my BSOD's are when I am restarting, so everything is shutting down anyway...like Who Crashed creates a mini-dump....and I can retrieve it when I get back to my Desktop..

 

[x BlueRobot]

Use the snipping tool?

CoreTemp has a screenshot utility, but is designed for CPU monitoring only.

 

[Homeuser66]

Use the snipping tool?

CoreTemp has a screenshot utility, but is designed for CPU monitoring only.

I understand what you're saying...however.. I can't do anything once it goes to the BSOD...Who crashed sends the info to windows mini dump...and I can get it again once I log back in...

so far, for the most part, my video card is the hottest thing here...

Here is a Snippet of it...this is just surfing the web...not gaming yet..

 

[x BlueRobot]

Have you tried the video card test in my last post?

As you mentioned yourself, you appeared to get BSODs from the new graphics card, perhaps there is some problems with the associated graphics card?

 

[Homeuser66]

Have you tried the video card test in my last post?

As you mentioned yourself, you appeared to get BSODs from the new graphics card, perhaps there is some problems with the associated graphics card?

No, I have not tried that as of yet... I have not been on or near my computer for a few days. I don't want to run any tests while I am away, in the event that something will happen. I have vacation coming up in a few weeks, I will try it then.

Have you looked at the BSOD info I uploaded?
Do you think it's my Video Card?
Do you see anything else that you think is the cause?

I don't know anything about BSOD results, hence my post here...hoping someone does...

 

[x BlueRobot]

Yes, I have looked through the dump file you attached with the other information, and the BSOD which can occurred on your system is very commonly caused by corrupted or improperly seated hardware, therefore we will need to test each hardware device for problems.

I've started you with the graphics card, as you mentioned, when you connected the new graphics card you started to have problems such as the BSOD error.

Please start the graphics card test, as soon as you are able to;

Thanks,

Harry

 

[Homeuser66]

Yes, I have looked through the dump file you attached with the other information, and the BSOD which can occurred on your system is very commonly caused by corrupted or improperly seated hardware, therefore we will need to test each hardware device for problems.

I've started you with the graphics card, as you mentioned, when you connected the new graphics card you started to have problems such as the BSOD error.

Please start the graphics card test, as soon as you are able to;

Thanks,

Harry

roger That Harry...I'll start it as soon as possible...How long should I let it run?

 

[x BlueRobot]

1 hour for the first test and then about 5-7 passes for the second test, however, keep a eye on your temperatures of your graphics card, if this exceeds 80'C stop the test immediately.

Test/Information - http://www.sevenforums.com/tutorials/160729-nvidia-amd-video-card-test-occt.html

Hope this helps,

Harry