None of my 64Bit software will run??

[TorQueMoD]

Hey all,

I recently installed some new software and I noticed that none of my 64 bit versions will run anymore. Photoshop, 3ds max and NDo2 are just some of the examples where the 32 bit version runs but the 64 bit version either crashes or says this application was unable to start correctly (0xc000007b).

I tried to re-install MSC++ Redistributable but that didn't do anything.

Any idea what happened or how to fix it?

Windows 7 professional X64
Service Pack 1
Intel Core 2 Extreme 3.0 ghz
8GB ram
Geforce GTS 280

 

[Jemjem787]

"installed new software" is a little vague, what were you installing?

 

[TorQueMoD]

Sorry, what I meant was that I noticed that any 64 bit version of software that I install doesn't work. Only the 32 bit versions do. So I recently installed NDo2 and the 64 bit version crashes. I also just installed 3Ds Max 2013 x64 and it simply gives the application failed to start error. Doesn't matter what 64 bit program I try to run, none of them work. Now here's the kicker... any previously installed X64 applications work fine. For example I can run my Photoshop CS4 x64 that I installed a few years back no problem. But if I install an X64 version of a program now, it won't work.

Did windows just corrupt itself somehow or did I uninstall some required component? I'm not a noob by any means with 19 years computer experience... never run into something like this before.

 

[x BlueRobot]

Have you run System File Checker, to check for any corrupted Windows files as you suggested yourself?

sfc /scannow - Command Prompt

Hope this helps,

Harry

 

[TorQueMoD]

Oh yeah I forgot I did that... it said there was an error and it created a log file but I couldn't make sense of it... I'll post it in a bit.

 

[x BlueRobot]

Oh yeah I forgot I did that... it said there was an error and it created a log file but I couldn't make sense of it... I'll post it in a bit.

Okay thanks for informing us, please post the log file as soon as possible, a Windows file must be corrupted or missing.

 

[Layback Bear]

On you keyboard hit the Windows Flag key and Pause key and make sure your have a 64 bit system. Post a picture if you can.

 

[x BlueRobot]

On you keyboard hit the Windows Flag key and Pause key and make sure your have a 64 bit system. Post a picture if you can.

View attachment 232925

I did think that myself, but the OP claimed to have 19 years computer experience, so I thought they must know if they have a 32-bit or a 64-bit operating system

 

[Layback Bear]

Sorry I was a bother.

 

[x BlueRobot]

Sorry I was a bother.

Sorry Bear, I wasn't trying to be mean to you, it still could technically be a possiblity, in one thread a OP claimed to have a 64-bit OS so suggested the 64-bit drivers, and then it turned out from Speccy they had a 32-bit OS instead

 

[TorQueMoD]

Thanks guys... I get that you're trying to help and pointing out the obvious is sometimes necessary but like I said, I do have a lot of experience and as such wouldn't be asking for help if this wasn't a really weird issue. Yes its a 64 bit OS I'm not going to bother posting a picture, you'll just have to take my word on it (also as I said above my Photoshop 64 runs fine which would be impossible if I didn't have a 64 bit os).

I tried posting the log file but it just timed out this page... http://www.torquemod.com/CBS.txt
Its up on my website as a txt file now. Apparently its a Notepad language file that's corrupted?? Notepad.exe.mui

WTH?

Possibly a Virus?

Language Pack"
2012-09-21 09:26:38, Info                  CSI    000002f8 Hashes for file member \??\C:\Windows\SysWOW64\en-US\notepad.exe.mui do not match actual file [l:30{15}]"notepad.exe.mui" :
  Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:o2tSWlTNsLpfCP+I3R4E0Dz7Z4HwNtMMweSbWEZCHTw=}
2012-09-21 09:26:38, Info                  CSI    000002f9 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-notepad.resources_31bf3856ad364e35_6.1.7600.16385_en-us_1dbc2e35304db501\notepad.exe.mui do not match actual file [l:30{15}]"notepad.exe.mui" :
  Found: {l:32 b:tfmxBgEeHYSqU0nOhrdrRtqL98a1xYC32if7l90WiOg=} Expected: {l:32 b:o2tSWlTNsLpfCP+I3R4E0Dz7Z4HwNtMMweSbWEZCHTw=}
2012-09-21 09:26:38, Info                  CSI    000002fa [SR] Could not reproject corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:30{15}]"notepad.exe.mui"; source file in store is also corrupted
2012-09-21 09:26:38, Info                  CSI    000002fb Repair results created:

 

[x BlueRobot]

Have you tried a anti-virus scan?

 

[TorQueMoD]

yes... downloading another program.... Avast

 

[TorQueMoD]

Nope, no virus detected with Avast or AVG

 

[x BlueRobot]

This is what the notepad.exe.mui file is.

Have you tried repairing the files with a Repair Install, although, I don't see how a language file could cause problems with other applications from running?

 

[TorQueMoD]

No, I didn't want to go through the process of re-installing or repairing windows. My main system is down atm waiting for a new motherboard through RMA and I need this one working at the moment or I'm hooped. I guess I'll just have to wait till I get my main system back up and running before trying to repair or re-install windows. Thanks for the help anyway.

 

[x BlueRobot]

Okay, and this problem is very peculiar if I must say.

 

[TorQueMoD]

Yeah I know. But if you're the only one replying then I'm guessing there isn't anyone else out there who's experienced it or knows how to fix it so I guess the only thing to do is wait and re-install. Thanks again for trying though.

 

[x BlueRobot]

Yeah suppose so, clean install are sometimes the only solution to the problem.

Sorry wasn't able to help any further,

Harry