BSOD (with utorrent I think), error 0x000000d1

[rurounisxw]

BSOD, error 0x000000d1

I just got my laptop a week ago. I met blue screens several times everyday. I think it may be related with utorrent. Could anyone help me? The information is as follows. And the attachment is the full report. Thank you!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880018106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[koolkat77]

Can you tell me what antivirus you're using?

 

[rurounisxw]

None, I haven't installed any anti-virus software yet.

 

[koolkat77]

Why not? Suggest you to use Microsoft Security Essentials & Malware Bytes
And you may try re-installing a fresh copy of uTorrent.

 

[rurounisxw]

Thank you for the advice. I've installed Microsoft Security Essentials. But does it relate to the BS problem?

 

[koolkat77]

No. But you're leaving your computer open to viruses.
All your BSoDs were caused by NETIO.sys, try updating your network card drivers, and re-install utorrent as I mentioned earlier.

Use Revo Uninstaller Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems (Free version) to remove remnants of registries in "Advanced Mode" and install a fresh copy of utorrent from this link Download uTorrent 3.2.1 Build 28086 - FileHippo.com

 

[rurounisxw]

I deleted my drivers for network card and re-installed the latest one. I also installed the fresh copy of utorrent. But the BS still exists, stably.

 

[koolkat77]

Hmm,
Enable Driver Verifier:
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[Layback Bear]

Small suggestion. Leave utorrent off the computer at least until you get your computer working properly.

 

[rurounisxw]

Small suggestion. Leave utorrent off the computer at least until you get your computer working properly.

Thanks for the suggestion.

 

[rurounisxw]

Hmm,
Enable Driver Verifier:
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

I enabled driver verifier as the instructions in the thread. The blue screen still occurs.

Btw, the first time I enabled driver verifier, the blue screen occurred during the startup of windows due to dtsoftbus01.sys. I uninstalled daemon tools lite then.

 

[rurounisxw]

I tried running 4 torrents at the same time and no BS for about 6 hours. I usually have 8 torrents running at the same moment.

 

[koolkat77]

OK.
Upload any dumps you get with verifier enabled

 

[rurounisxw]

Here is the dump. Thanks.
Does it matter that I didn't grab the information after the first reboot after the BS?

 

[koolkat77]

Since you removed daemon tools, from the verifier bsods I think I'd just say you to see how your computer performs now. If there are more BSoDs, upload them here. (Upload newest only)

 

[rurounisxw]

There was a BSOD after I removed daemon tools. But I didn't grab the dump right after the reboot. I will upload new one if another BSOD occurs. Thank you.

 

[rurounisxw]

BSOD again...

 

[koolkat77]

Caused by the same thing.. NETIO.sys.
You kept verifier enabled all this while?

 

[rurounisxw]

Yes. But NETIO.sys was not in the list.

 

[koolkat77]

It is:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff880019256fd}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Followup: MachineOwner
---------

7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880019256fd, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb2100
 0000000000000028 

CURRENT_IRQL:  2

FAULTING_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`019256fd 448b5228        mov     r10d,dword ptr [rdx+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800378b6f0 -- (.trap 0xfffff8800378b6f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8800378b910 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880019256fd rsp=fffff8800378b880 rbp=fffff8800378b9b0
 r8=00000000ffffffbc  r9=0000000000000044 r10=0000000000000000
r11=fffffa8007015bb0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`019256fd 448b5228        mov     r10d,dword ptr [rdx+28h] ds:07c5:00000000`00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c82569 to fffff80002c82fc0

STACK_TEXT:  
fffff880`0378b5a8 fffff800`02c82569 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0378b5b0 fffff800`02c811e0 : fffff6fc`c00cef10 00000000`00000000 fffff980`19de2e90 00000000`00000044 : nt!KiBugCheckDispatch+0x69
fffff880`0378b6f0 fffff880`019256fd : 00000000`000000d2 fffff880`01a141ac 00000000`00000011 fffffa80`0e2439a8 : nt!KiPageFault+0x260
fffff880`0378b880 fffff880`01aa1c1c : 00000000`00000000 fffff880`01a702e6 00000000`00000000 fffff880`0467500f : NETIO!RtlCopyBufferToMdl+0x1d
fffff880`0378b8e0 fffff880`01a6de18 : fffffa80`07015bb0 00000000`00000000 fffffa80`0e631410 00000000`038c527b : tcpip! ?? ::FNODOBFM::`string'+0x1d16f
fffff880`0378b950 fffff880`01a5f1c4 : fffff880`0378be08 fffff880`00000029 fffffa80`0e631410 00000000`00000001 : tcpip!TcpTcbCarefulDatagram+0x1a98
fffff880`0378bb00 fffff880`01a5e65a : fffffa80`078d6a00 fffff880`01a57544 fffffa80`0785ac40 00000000`00000000 : tcpip!TcpTcbReceive+0x694
fffff880`0378bcb0 fffff880`01a5fbfb : fffff880`031960f8 fffffa80`08c5a000 00000000`00000000 fffff880`0378c000 : tcpip!TcpMatchReceive+0x1fa
fffff880`0378be00 fffff880`01a57bd7 : fffffa80`078d6a00 fffffa80`078d1fec fffffa80`0000c3fc 00000000`0000c3fc : tcpip!TcpPreValidatedReceive+0x36b
fffff880`0378bed0 fffff880`01a5774a : 00000000`00000000 fffff880`01b69800 fffff880`0378c090 00000030`00000008 : tcpip!IppDeliverListToProtocol+0x97
fffff880`0378bf90 fffff880`01a56d49 : 00000000`00000003 fffff880`0378c9d8 fffff880`0378c1c8 fffff880`0378c080 : tcpip!IppProcessDeliverList+0x5a
fffff880`0378c030 fffff880`01a54abf : 00000000`00000000 00000000`0a760000 fffff880`01b69800 fffff880`01b69800 : tcpip!IppReceiveHeaderBatch+0x23a
fffff880`0378c110 fffff880`01a540b2 : fffffa80`0a7622d0 00000000`00000000 fffffa80`0a760000 fffff880`00000001 : tcpip!IpFlcReceivePackets+0x64f
fffff880`0378c310 fffff880`01acac9a : 00000000`00000000 fffff880`01964444 fffffa80`0a760010 fffff880`01915000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`0378c3f0 fffff800`02c8ec48 : 00000000`00000003 00000000`00000000 fffffa80`05b32b50 00000000`00000001 : tcpip! ?? ::FNODOBFM::`string'+0x50b52
fffff880`0378c440 fffff880`01a53c12 : fffff880`01a53470 0053002b`002b0010 00000202`00180000 fffffa80`0db42201 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`0378c520 fffff880`018e10eb : fffff980`043cc8d0 00000000`00000000 fffffa80`0a0821a0 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`0378c590 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`019256fd 448b5228        mov     r10d,dword ptr [rdx+28h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETIO!RtlCopyBufferToMdl+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  5034f6a0

FAILURE_BUCKET_ID:  X64_0xD1_VRF_NETIO!RtlCopyBufferToMdl+1d

BUCKET_ID:  X64_0xD1_VRF_NETIO!RtlCopyBufferToMdl+1d

Followup: MachineOwner
---------

I'd suggest you to do a http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
I'm sure this should eliminate all the problems