Unable to access desktop a new one is created

[makaze]

Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked.

A few other things have been happening over the last week so I am worried I might have a virus.

A google search left me thinking this problem was not common so I am at a loss what to do.

Thanks for you time.

 

[bigmck]

Today when I loaded windows 7 I clicked on my account and after a slight delay a message appeared "preparing your desktop". When it appeared it was a new desktop and a message on the task bar stated "you can not access you files and folders". I have followed a few steps about unlocking locked accounts but my account wasn't locked.

A few other things have been happening over the last week so I am worried I might have a virus.

A google search left me thinking this problem was not common so I am at a loss what to do.

Thanks for you time.

You should run a virus scan. If you do not have one installed try Microsoft Security Essentials - Free Antivirus for Windows Let us know how it goes.

 

[makaze]

My son is coming over and will run some scans. Thanks.