Solved BSOD with APC_INDEX_MISMATCH

pumafred

New member
Local time
4:57 AM
Messages
16
I've had two or three blue screens and I barely managed to see APC_INDEX_MISMATCH before the PC reset itself.

Also, I don't know if it is related or not, at startup my computer almost always does a Boot reloop, getting stuck there. However, if I press F9, which for my Gigabyte BIOS is Info, and let it stay there for a few seconds, when I then press Ok, the PC always loops one more time and then Windows starts normally.
I mention this, because when I tried with an Ubuntu startup disk, I never had this reboot problem.

I attach the suggested file.
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
Welcome aboard.

Can you please Uninstall Daemon tools, and report us the situation after that?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I uninstalled Daemon with Revo Uninstaller's most thorough option.
The "boot loop" continues, unfortunately.
I will report further if and when I get a BSOD.
Thanks.
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thanks for your help.
You lost me with "delete what it finds. I downloaded and ran SPTDinst-v183-x64 and it asked me to reboot afterwards.
After rebooting, there was nothing to be seen anywhere, much less to delete.
If I run the program again, it says it is already there and asks if I want to Update or Uninstall.
Should I leave it at that and move on to Startup Repair?
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
:sarc:
There is nothing to be installed at all. It is standalone. An executive file that executes itself... without being installed.

STPD.sys is a part of Deamon tools, and the worst part most probably. The boot loop is probably caused by it, so I told you to uninstall it.

Seeing your results, I just downloaded it, double clicked, and it executed, nothing installed.
View attachment 238369

If STPD is there, the uninstall button will be available, and you are to remove it by pressing that button.

So, run the tool again and do it now.

After that, go for Startup repair.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Did the Uninstall, reset and ran Startup Repair three times.
Every time it said it found nothing to repair.
Unfortunately, the boot loop continues.
Don't give up on me, please!
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
Perhaps I should also mention that, as with Ubuntu disk, I did not get the boot loop with the Startup Repair disk.
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
Describe the boot loop in detail, please?
Exactly what is happening when you power the computer on?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
1) Power on
2) "Beep"
3) Gigabyte screen
4) Black screen
5) "Beep"
And so on

As mentioned before, if I choose F9 in Gigabyte screen, I get a small System Information screen. If I leave it there for a few seconds and then press "Ok", I get one more black screen, Gigabyte screen, and then Windows starts.
(I've also noticed that in one round of the Gigabyte screen the keyboard does not work, but it does in the following round.)

Also as mentioned before, none of this happens if I start the PC with an Ubuntu disk or a Windows Startup Repair disk. In these cases I get a most normal sequence of quick Beep-Gigabyte screen-Option to boot from disk.

Thanks again.
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
Please post back a screenshot of your maximized Disk Management drive map and listings:

1. Type Disk Management in Start Search box.
2. Open Disk Mgmt. window and maximize it.
3. Type Snipping Tool in Start Search box.
4. Open Snipping Tool, choose Rectangular Snip, click New, draw a box around full drive map and all listings.
5, Save Snip, attach using paper clip in Reply Box.

Tell us what is on each partition.
 
Attached.
This PC aims to be a home studio recording PC.
C: devoted to Programs (Windows created "System Reserved" when I installed it.)
E: Music projects
D: Material to be read by programs (samples and loops)
Please let me know if you need clarification.
Thanks!
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
The config is correct. If you unplug the other HD"s does the problem replicate? If not then there may be stray boot code on one that is interfering. A solution for this is to move the data off of the problem HD to wipe with Diskpart Clean Command.

If problem persists with only Win7 HD plugged in then sort the boot by running Startup Repair - Run 3 Separate Times no matter what it reports. This will ensure the System boot files are intact and working correctly, however it can't always correct any bad boot code which remains on the HD from previous installs.

It could also be a hardware problem. CHeck for newer BIOS Update - what is it for? Also look in BIOS setup at fast boot options to try each. We have hardware experts who can help you with it more. I specialize in installation.
 
Gregrocker: will do and report back.

Arc: just had a BSOD.
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit
We need to see the BSOD dumps ... it works better than an intimation.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I apologize if I was read as intimating anybody. Not my intention at all.

How do I produce those dumps?
 

My Computer My Computer

OS
Windows 7 Ultimate x64 & Windows 7 Home Premium 64bit

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
intimation: guesses, hints - not direct information
I apologize if I was read as intimating anybody. Not my intention at all.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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