Crashing apps,need to solve frequent 0xe0000001 and 0xc0000005 errors

energydream2007 · Nov 8, 2012

Hey all, im getting alot of errors
im in the middle of data recovery in a different progz and all of them is crashing in scanning process or after that. im also getting crashes and error in other non-recovery related programs.
most notably are with 0xe0000001 and 0xc0000005 Exception codes with eventid 1000 (witch i traced in event viewer).

waiting for your diagnostics and suggestions

i7 2600K
P8Z68 Deluxe Gen3
8GB DDR3 1600
GTX460
Vertex2 SSD / WD HDDs

iv attached the SF Diagnostic reports

z3r010 · Nov 8, 2012

I'm sorry but there are no bsod dump files for us to analyse

energydream2007 · Nov 9, 2012

z3r010 said:
I'm sorry but there are no bsod dump files for us to analyse

Yes the errors didnt produced bsod's. however i did have bsods from other errors non-related to topic that were deleted somehow.
could you(or others) analyze other stuff then thus dumps? il provide all that needed

energydream2007 · Nov 10, 2012

someone?

koolkat77 · Nov 10, 2012

It's hard to say anything without the .dmp files. Did you check this thread?

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Suggestions:

Eset antivirus can contribute in BSOD-s. Uninstall it with Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase and replace with Microsoft security essentials at least to test. You may install ESET back if we know it wasn't the cause of your crash. Microsoft Security Essentials - Microsoft Windows

Code:

Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public
Start Menu\Programs\ESET\ESET Smart Security	Public:Start Menu\Programs\ESET\ESET Smart Security	Public

Daemon Tools:

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

http://www.sevenforums.com/tutorials/433-disk-check.html

Free up the start-up, nothing except the antivirus is usually needed.

Hope that helps.

energydream2007 · Nov 10, 2012

koolkat77 said:
It's hard to say anything without the .dmp files. Did you check this thread?
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
Suggestions:

Eset antivirus can contribute in BSOD-s. Uninstall it with Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase and replace with Microsoft security essentials at least to test. You may install ESET back if we know it wasn't the cause of your crash. Microsoft Security Essentials - Microsoft Windows

Code:

Start Menu\Programs\ESET Public:Start Menu\Programs\ESET Public Start Menu\Programs\ESET\ESET Smart Security Public:Start Menu\Programs\ESET\ESET Smart Security Public

Daemon Tools:

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

http://www.sevenforums.com/tutorials/433-disk-check.html

Free up the start-up, nothing except the antivirus is usually needed.

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Hope that helps.

Hello. yes windows was always configured to collect dumps:

there were some dumps there before but got deleted somehow..

Iv uninstalled DT and ESET as you says.
Iv ran chkdsk /f /r with restart.
Ran sfc /scannow and as always got this:

also attached the cbs log for analyze.

**clean boot didnt solve the situation

Dave76 · Nov 10, 2012

How many times did you run SFC?
Should be a minimum of three times with re-boots after each run.
The CBS log shows it was only run once.

If running SFC three times with reboots doesn't fix it the best and fastest way to go is a Clean install of W7.
A Repair install can be used but the results might not fix the problem.
Tutorials to perform these install methods:

Clean Install Windows 7

Repair Install

energydream2007 · Nov 11, 2012

Dave76 said:
How many times did you run SFC?
Should be a minimum of three times with re-boots after each run.
The CBS log shows it was only run once.

If running SFC three times with reboots doesn't fix it the best and fastest way to go is a Clean install of W7.
A Repair install can be used but the results might not fix the problem.
Tutorials to perform these install methods:

Clean Install Windows 7

Repair Install

Yes i did run it once. il do the three times process now to see

NoelDP · Nov 11, 2012

Code:

Line 3963: 2012-11-10 20:34:21, Info                  CSI    00000375 [SR] Cannot repair member file [l:20{10}]"NV_AGP.SYS" of machine.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3966: 2012-11-10 20:34:21, Info                  CSI    00000377 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3967: 2012-11-10 20:34:21, Info                  CSI    00000378 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3968: 2012-11-10 20:34:21, Info                  CSI    00000379 [SR] Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3969: 2012-11-10 20:34:21, Info                  CSI    0000037a [SR] Cannot repair member file [l:22{11}]"nvd3dum.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3970: 2012-11-10 20:34:21, Info                  CSI    0000037b [SR] Cannot repair member file [l:24{12}]"nvlddmkm.sys" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3971: 2012-11-10 20:34:21, Info                  CSI    0000037c [SR] Cannot repair member file [l:24{12}]"nvd3dumx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3972: 2012-11-10 20:34:21, Info                  CSI    0000037d [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3975: 2012-11-10 20:34:21, Info                  CSI    0000037f [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3976: 2012-11-10 20:34:21, Info                  CSI    00000380 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB2515325~31bf3856ad364e35~amd64~~6.1.1.0.2515325-2_neutral_GDR"
 Line 3977: 2012-11-10 20:34:21, Info                  CSI    00000381 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3978: 2012-11-10 20:34:21, Info                  CSI    00000382 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3979: 2012-11-10 20:34:21, Info                  CSI    00000383 [SR] Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3980: 2012-11-10 20:34:21, Info                  CSI    00000384 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3981: 2012-11-10 20:34:21, Info                  CSI    00000385 [SR] Cannot repair member file [l:22{11}]"nvd3dum.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3982: 2012-11-10 20:34:21, Info                  CSI    00000386 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3983: 2012-11-10 20:34:21, Info                  CSI    00000387 [SR] Cannot repair member file [l:24{12}]"nvlddmkm.sys" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3984: 2012-11-10 20:34:21, Info                  CSI    00000388 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3985: 2012-11-10 20:34:21, Info                  CSI    00000389 [SR] Cannot repair member file [l:24{12}]"nvd3dumx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3986: 2012-11-10 20:34:21, Info                  CSI    0000038a [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3987: 2012-11-10 20:34:21, Info                  CSI    0000038b [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3988: 2012-11-10 20:34:21, Info                  CSI    0000038c [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3989: 2012-11-10 20:34:21, Info                  CSI    0000038d [SR] Cannot repair member file [l:20{10}]"NV_AGP.SYS" of machine.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3990: 2012-11-10 20:34:21, Info                  CSI    0000038e [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Common-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.CRITDOQ-INF_machine"
 Line 3996: 2012-11-10 20:34:21, Info                  CSI    00000390 [SR] Repair complete

You have damage to some rather critical files - which is what may be causing your problems - and the required backups are missing.
I would suggest running the CheckSUR tool to see if there's also damage to the registry, or damage to other files..

Please run the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.

The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

energydream2007 · Nov 11, 2012

Dave76 said:
How many times did you run SFC?
Should be a minimum of three times with re-boots after each run.
The CBS log shows it was only run once.

If running SFC three times with reboots doesn't fix it the best and fastest way to go is a Clean install of W7.
A Repair install can be used but the results might not fix the problem.
Tutorials to perform these install methods:

Clean Install Windows 7

Repair Install

I hope il wouldnt need to re-install. here is the log (and cab file that created) after more then 3 times:

energydream2007 · Nov 11, 2012

NoelDP said:

Code:

Line 3963: 2012-11-10 20:34:21, Info                  CSI    00000375 [SR] Cannot repair member file [l:20{10}]"NV_AGP.SYS" of machine.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3966: 2012-11-10 20:34:21, Info                  CSI    00000377 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3967: 2012-11-10 20:34:21, Info                  CSI    00000378 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3968: 2012-11-10 20:34:21, Info                  CSI    00000379 [SR] Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3969: 2012-11-10 20:34:21, Info                  CSI    0000037a [SR] Cannot repair member file [l:22{11}]"nvd3dum.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3970: 2012-11-10 20:34:21, Info                  CSI    0000037b [SR] Cannot repair member file [l:24{12}]"nvlddmkm.sys" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3971: 2012-11-10 20:34:21, Info                  CSI    0000037c [SR] Cannot repair member file [l:24{12}]"nvd3dumx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3972: 2012-11-10 20:34:21, Info                  CSI    0000037d [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3975: 2012-11-10 20:34:21, Info                  CSI    0000037f [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3976: 2012-11-10 20:34:21, Info                  CSI    00000380 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB2515325~31bf3856ad364e35~amd64~~6.1.1.0.2515325-2_neutral_GDR"
 Line 3977: 2012-11-10 20:34:21, Info                  CSI    00000381 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3978: 2012-11-10 20:34:21, Info                  CSI    00000382 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3979: 2012-11-10 20:34:21, Info                  CSI    00000383 [SR] Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3980: 2012-11-10 20:34:21, Info                  CSI    00000384 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3981: 2012-11-10 20:34:21, Info                  CSI    00000385 [SR] Cannot repair member file [l:22{11}]"nvd3dum.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3982: 2012-11-10 20:34:21, Info                  CSI    00000386 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3983: 2012-11-10 20:34:21, Info                  CSI    00000387 [SR] Cannot repair member file [l:24{12}]"nvlddmkm.sys" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3984: 2012-11-10 20:34:21, Info                  CSI    00000388 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3985: 2012-11-10 20:34:21, Info                  CSI    00000389 [SR] Cannot repair member file [l:24{12}]"nvd3dumx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3986: 2012-11-10 20:34:21, Info                  CSI    0000038a [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3987: 2012-11-10 20:34:21, Info                  CSI    0000038b [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3988: 2012-11-10 20:34:21, Info                  CSI    0000038c [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 3989: 2012-11-10 20:34:21, Info                  CSI    0000038d [SR] Cannot repair member file [l:20{10}]"NV_AGP.SYS" of machine.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3990: 2012-11-10 20:34:21, Info                  CSI    0000038e [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Common-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.CRITDOQ-INF_machine"
 Line 3996: 2012-11-10 20:34:21, Info                  CSI    00000390 [SR] Repair complete

You have damage to some rather critical files - which is what may be causing your problems - and the required backups are missing.
I would suggest running the CheckSUR tool to see if there's also damage to the registry, or damage to other files..

Please run the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.

The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

tnx. here it is:

Code:

https://skydrive.live.com/redir?resid=968058B6C5FEA911!140

NoelDP · Nov 11, 2012

Contrary to some opinions, generally there is little benefit to running SFC more than once (twice is almost always sufficient to trap any recursions).

Code:

Line 15072: 2012-11-11 11:03:16, Info                  CSI    00000375 [SR] Repairing 3 components
 Line 15073: 2012-11-11 11:03:16, Info                  CSI    00000376 [SR] Beginning Verify and Repair transaction
 Line 15074: 2012-11-11 11:03:16, Info                  CSI    00000377 [SR] Cannot repair member file [l:20{10}]"NV_AGP.SYS" of machine.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15077: 2012-11-11 11:03:16, Info                  CSI    00000379 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 15078: 2012-11-11 11:03:16, Info                  CSI    0000037a [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15079: 2012-11-11 11:03:16, Info                  CSI    0000037b [SR] Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15080: 2012-11-11 11:03:16, Info                  CSI    0000037c [SR] Cannot repair member file [l:22{11}]"nvd3dum.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15081: 2012-11-11 11:03:16, Info                  CSI    0000037d [SR] Cannot repair member file [l:24{12}]"nvlddmkm.sys" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15082: 2012-11-11 11:03:16, Info                  CSI    0000037e [SR] Cannot repair member file [l:24{12}]"nvd3dumx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15083: 2012-11-11 11:03:16, Info                  CSI    0000037f [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15086: 2012-11-11 11:03:16, Info                  CSI    00000381 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 15087: 2012-11-11 11:03:16, Info                  CSI    00000382 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB2515325~31bf3856ad364e35~amd64~~6.1.1.0.2515325-2_neutral_GDR"
 Line 15088: 2012-11-11 11:03:16, Info                  CSI    00000383 [SR] Cannot repair member file [l:26{13}]"nvwgf2umx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15089: 2012-11-11 11:03:16, Info                  CSI    00000384 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 15090: 2012-11-11 11:03:16, Info                  CSI    00000385 [SR] Cannot repair member file [l:24{12}]"nvwgf2um.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15091: 2012-11-11 11:03:16, Info                  CSI    00000386 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 15092: 2012-11-11 11:03:16, Info                  CSI    00000387 [SR] Cannot repair member file [l:22{11}]"nvd3dum.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15093: 2012-11-11 11:03:16, Info                  CSI    00000388 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 15094: 2012-11-11 11:03:16, Info                  CSI    00000389 [SR] Cannot repair member file [l:24{12}]"nvlddmkm.sys" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15095: 2012-11-11 11:03:16, Info                  CSI    0000038a [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 15096: 2012-11-11 11:03:16, Info                  CSI    0000038b [SR] Cannot repair member file [l:24{12}]"nvd3dumx.dll" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15097: 2012-11-11 11:03:16, Info                  CSI    0000038c [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 15098: 2012-11-11 11:03:16, Info                  CSI    0000038d [SR] Cannot repair member file [l:18{9}]"nv_LH.inf" of nv_lh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15099: 2012-11-11 11:03:16, Info                  CSI    0000038e [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_nv_lh"
 Line 15100: 2012-11-11 11:03:16, Info                  CSI    0000038f [SR] Cannot repair member file [l:20{10}]"NV_AGP.SYS" of machine.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 15101: 2012-11-11 11:03:16, Info                  CSI    00000390 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Common-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.CRITDOQ-INF_machine"
 Line 15107: 2012-11-11 11:03:16, Info                  CSI    00000392 [SR] Repair complete

are the remaining problems - please run CheckSUR and post the log

NoelDP · Nov 11, 2012

CheckSUR found the following problem files

Code:

(f) CSI Payload File Missing 0x00000000 NV_AGP.SYS amd64_machine.inf_31bf3856ad364e35_6.1.7601.17514_none_1838f2aad55063bb 
(f) CSI Payload File Missing 0x00000000 nvwgf2umx.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvwgf2um.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvd3dum.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvlddmkm.sys amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvd3dumx.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nv_LH.inf amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b

I'm dealing with another case at present - which could take a while - I'll get back to you as soon as I can with a fix protocol, but in the meantime do NOT attempt any system changes.
(I'll also let an alternative forum expert [Tom892] know, in case he has an ealriy slot available.)

energydream2007 · Nov 11, 2012

NoelDP said:

CheckSUR found the following problem files

Code:

(f) CSI Payload File Missing 0x00000000 NV_AGP.SYS amd64_machine.inf_31bf3856ad364e35_6.1.7601.17514_none_1838f2aad55063bb 
(f) CSI Payload File Missing 0x00000000 nvwgf2umx.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvwgf2um.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvd3dum.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvlddmkm.sys amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nvd3dumx.dll amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b 
(f) CSI Payload File Missing 0x00000000 nv_LH.inf amd64_nv_lh.inf_31bf3856ad364e35_6.1.7600.16385_none_4a5c7d78e486512b

I'm dealing with another case at present - which could take a while - I'll get back to you as soon as I can with a fix protocol, but in the meantime do NOT attempt any system changes.
(I'll also let an alternative forum expert [Tom892] know, in case he has an ealriy slot available.)

Oh thank you - no problem il wait no changes for the time behind

tom982 · Nov 11, 2012

Hello energydream2007,

Noel has asked me to take a look at this for you, so here I am

Please download the attached file, packs.zip, and extract this to the root folder of your primary drive (usually C:\) so that the folders have the structure: C:\Packs\Windows... etc.

Do you have a Windows 7 DVD? If not, I would like you to create a System Repair Disc:

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

You will now need to boot into your disc. After selecting the language, click Repair Computer then click Command Prompt. In this Command Prompt window, type out the following command, double checking it for typos before pressing enter:

robocopy C:\Packs C:\ /E /IS

Then reboot your computer.

Uninstall Software

Click on the Start

button and select Control Panel
Click on Programs (in XP, this will be called Programs and Features) then click on Uninstall a program
You will now see a list of your installed software, double click on the following one by one to uninstall them:
- Anything with NVIDIA in the name
Once you have done this, reboot your computer

The final step now is to reinstall your drivers. If you know what graphics card you have, please download and install the latest drivers from here:

Drivers - Download NVIDIA Drivers

Tom

energydream2007 · Nov 11, 2012

tom982 said:
Hello energydream2007,

Noel has asked me to take a look at this for you, so here I am

Please download the attached file, packs.zip, and extract this to the root folder of your primary drive (usually C:\) so that the folders have the structure: C:\Packs\Windows... etc.

Do you have a Windows 7 DVD? If not, I would like you to create a System Repair Disc:

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

You will now need to boot into your disc. After selecting the language, click Repair Computer then click Command Prompt. In this Command Prompt window, type out the following command, double checking it for typos before pressing enter:

robocopy C:\Packs C:\ /E /IS

Then reboot your computer.

Uninstall Software

Click on the Start

button and select Control Panel

Click on Programs (in XP, this will be called Programs and Features) then click on Uninstall a program

You will now see a list of your installed software, double click on the following one by one to uninstall them:

Anything with NVIDIA in the name

Once you have done this, reboot your computer

The final step now is to reinstall your drivers. If you know what graphics card you have, please download and install the latest drivers from here:

Drivers - Download NVIDIA Drivers

Tom

Thank you tom.
i cant see any attached file (think you forgot to up it

). Yes iv the Win7 DVD, ok il uninstall the nvidia drivers - i think its best to use your uninstaller app and some driver cleaner after.

tom982 · Nov 11, 2012

energydream2007 said:
Thank you tom.
i cant see any attached file (think you forgot to up it ). Yes iv the Win7 DVD, ok il uninstall the nvidia drivers - i think its best to use your uninstaller app and some driver cleaner after.

So I have! Oops

Attempt #2!

energydream2007 · Nov 11, 2012

tom982 said:
energydream2007 said:

Thank you tom.
i cant see any attached file (think you forgot to up it ). Yes iv the Win7 DVD, ok il uninstall the nvidia drivers - i think its best to use your uninstaller app and some driver cleaner after.

Click to expand...

So I have! Oops Attempt #2!

Hey
Iv did all the steps and installed 306.97 driver. what next? another sfc or...

and robocopy report:

Code:

            Total    Copied   Skipped  Mismatch    FAILED    Extras
 Dirs :         4         0         4         0         0       177
Files :         2         2         0         0         0      3320
Bytes :    2.85 m    2.85 m         0         0         0  10.220 g
Times :   0:00:27   0:00:00                       0:00:00   0:00:27

tom982 · Nov 11, 2012

Another SFC, then upload your CBS log please

Tom

energydream2007 · Nov 11, 2012

Here man: (i did 1 sfc)

Code:

https://skydrive.live.com/redir?resid=968058B6C5FEA911!141

p.s - got the known error

Crashing apps,need to solve frequent 0xe0000001 and 0xc0000005 errors

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