Frequent BSOD, Memory Management, Page Fault, Driver IRQL, etc..

[kingofprusa]

I have a 2007 HP Pavilion that originally had Vista and I started getting BSOD and most were related to ntkrnlpa.exe. I erased the hard drive and updated to Windows 7 professional the other day but the blue screens continue.

I've uploaded the zip file generated from the SF diagnostic tool. HOpefully somebady can assist with the issues.

THanks,
Kevin

 

[koolkat77]

Welcome to SevenForums

Test your hard drive: Hard Drive Diagnostic Procedure
Run Disk Check on your hard disk for file system errors and bad sectors on it: http://www.sevenforums.com/tutorials/433-disk-check.html
Test your ram sticks http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Keep us posted

 

[kingofprusa]

Thanks for the response!

did all 3 of the recommended checks.

Hard Drive Diagnostic Procedure - showed no errors
Run Disk Check - no problems found
Test your ram sticks - ran 14 passes with no errorshttp://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[koolkat77]

Run these tools and delete anything they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[kingofprusa]

Thanks again for the quick response.

The anti rootkit didn't find anything.
The ESET scanner gave the following, "scanner can not get update, is proxy configured?"
System file checker did not find any integrity violations.

 

[koolkat77]

Upload a screenshot the hardware temperatures using Speccy:

• Speccy - System Information - Free Download
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[kingofprusa]

View attachment 240752

 

[koolkat77]

Enable driver verifier for 36 hours, it's to rule out buggy drivers.

Upload all the dump files you get with verifier enabled.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Good luck.

 

[kingofprusa]

There was one BSOD right when I started the verifier but nothing since.
I'm curious why the tutorial says not to test the Microsoft drivers?


Dump file attached.

 

[koolkat77]

How many sticks of ram do you have? and how old is this computer? Did you ever have to change any hardware parts?

 

[kingofprusa]

The computer is a refurbished HP Pavilion a6130n that I bought in November of 2007.

The speccy program shows there are 4 sticks of RAM. I attached the screenshot. There are two of each of the sizes shown.
View attachment 240815

I've never changed any of the hardware parts.

I always had an external HD plugged into the back, but was getting BSOD without it plugged in. Also usually plugged into a front USB was a FiiO E10 which is a headphone amp/DAC.

Thanks,
Kevin

 

[koolkat77]

Alright.

The dump you uploaded with verifier enabled did not reveal any specific driver. The Bugcheck was BE and has memory listed in its usual causes.

STOP 0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY
Usual causes: Device driver, Memory

So what I'd do is test how the computer works on each stick of ram. Test one stick in different slots of the motherboard, see whether it is stable or freezing or blue screen. Do the same with the rest of the sticks, test each in different slots. May be time consuming but this is a good way to test the sticks and sometimes memtest does not show errors.

Let us know the results.

 

[kingofprusa]

When you say test do you mean just run the computer for a few minutes with only one RAM stick or is there something specific I need to do.

 

[koolkat77]

When you say test do you mean just run the computer for a few minutes with only one RAM stick or is there something specific I need to do.

Sorry. I mean use the computer the way you usually do with one RAM stick see if it BSOD, freezes or crashes..

 

[kingofprusa]

If one of the RAM sticks works in all 4 slots do I need to continue testing all slots?

 

[koolkat77]

Nope..not needed

 

[kingofprusa]

Tested all 4 of the RAM sticks and got no BSODs.

The last BSOD was when I started the driver verifier...

 

[koolkat77]

Thanks for the update.

Is verifier enabled or disabled now? Enable it for another 24 hours and upload all the dumps you get.

Can you check how the system performs in safe mode?

 

[kingofprusa]

The verifier tutorial says to only check the non-microsoft drviers. Should I select all?

 

[koolkat77]

The verifier tutorial says to only check the non-microsoft drviers. Should I select all?

You should do exactly as the tutorial says. Not otherwise as that may cause problems.