acer laptop sudddenly shut down

[aqualady05]

Hi to everyone. Please i am soliciting an opinion for our acer laptop.we bought it Oct.2009 it is windows 7. Since last month when we are using it,suddenly it will shut down.What do you think is the problem of our laptop? thanking you in advance

 

[Bongo]

Welcome to the Seven Forums

Could be heat, have you ever removed the bottom cover and cleaned it with canned air.

Jerry

 

[Neutron16]

You can try to spot errors with Event Viewer.

Open the Start Menu, and copy eventvwr.msc in the search box and press enter.
If prompted by UAC, then click on Yes.
In the left pane of Event Viewer, double click on Windows Logs to expand it, then right click on System and check for errors (see screenshot). If no related errors will be in System, please check Application section.

Please post description of errors occurred within the described time of sudden shutdown.

 

[gregrocker]

Other Troubleshooting Steps for Windows 7

If it stops booting then use these steps for Troubleshooting Windows 7 Failure to Start

 

[aqualady05]

Welcome to the Seven Forums

Could be heat, have you ever removed the bottom cover and cleaned it with canned air.

Jerry

hi, thanks for ur reply. just wanna know which bottom cover are you telling?in te keyboard or at the back of the laptop?

once again thank you.

 

[gregrocker]

If you google your model to clean up dust, etc. you may find a video for it or a similar version, similar to this:





It may onlly be necessary to open some of the doors on back to blow dust out of the vents.

Cleaning Your Laptop Cooling System
How To Dismantle, Clean and Repair an HP Laptop - Tim Trott

Be sure to take all precautions to not touch any electronics or mobo without grounding yourself first by touching or holding metal parts on the case frame. Don't work on carpet. Don't drop screws and keep them organized. You want to blow dust OUT and not into the case.

You can check your temps using Speedfan.

 

[Bongo]

Welcome to the Seven Forums

Could be heat, have you ever removed the bottom cover and cleaned it with canned air.

Jerry

hi, thanks for ur reply. just wanna know which bottom cover are you telling?in te keyboard or at the back of the laptop?

once again thank you.

Look at what Greg's posted.

Jerry