Computer will reboot, but SOMETIMES (if it will) shutdown on admin.

[precrime3]

I made a account just for this problem. I will probably be active, I like this website. Thats besides the point. I have literally tried everything ( CHKdsk, sfc scan, disable allow computer to turn off this device,etc.) The first time this happened bonjour was causing trouble and I re installed iTunes and it worked for now. I also saw a band-aid in which you disconnected from internet and my computer shutdown. I would like a permanent fix with out doing a clean-boot if at all possible. Thanks in advance guys!

 

[ICIT2LOL]

Hello and welcome precrime now have you done any av scans yet? If not run a couple -

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer and

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware! and even this one

AdwCleaner Download << download only from bleeping computer.

 

[precrime3]

I have Norton internet security. Did a full system scan. Popped up clean.

 

[ICIT2LOL]

I have Norton internet security. Did a full system scan. Popped up clean.

Ok mate now run those I sent because no AV is totally 100% and those will often pick up the ones that the main AV does not.

Let us know how it goes.

 

[precrime3]

I will try tmr. Its late where I am so tmr it is!

 

[precrime3]

update: malware bytes found 14 threats one Trojan and another virus. Also 12 adwares.

 

[ICIT2LOL]

OK mate so has this made any difference or have you not had time enough to tell yet?

If this keeps up then I think maybe we could go with some rootkit scanners.

 

[precrime3]

IDK yet. im doing a second full scan( first was a quick) and its showed 12 and counting threats. will keep you updated.

 

[ICIT2LOL]

IDK yet. im doing a second full scan( first was a quick) and its showed 12 and counting threats. will keep you updated.

Ok mate just make sure it is full scan and not the quick one it defaults to and don't foregt to run those others (SAS and ADWCleaner)

Another app which is a must is CCleaner if you haven't got it already - it will keep the rubbish cleaned out of your machine. CCleaner - Download < download from piriform

 

[precrime3]

I use it a lot, great program. I'll probably run a registry cleaner after the scab of the other 2 cleaners you provided.

 

[ICIT2LOL]

I hope I catch you in time what reg cleaner are you using PC? The one in CC is fine as long as you save to documents before fixing but any other reg cleaners I wouldn't go anywhere near EVER.

 

[precrime3]

the one in cc. You caught me in time.

 

[precrime3]

Just got rid of 12 more malwares with malware byte, 200+ registry errors, now on super malware and the last one after this. will keep you guys posted.

 

[ICIT2LOL]

Ok that was close LOL!! Mate any reg cleaning apps you have I would if it were me - dump off the edge of the planet - haven't seen one yet apart from CC that is of any good and in fact have caused more problems than hey are suppose to cure

 

[precrime3]

Update: 223 tracking cookies removed in the super spyware remover. Doing a critical point right now. Moving on to the next AV after this and will update.

 

[precrime3]

finished popped up clean. Just finished adw cleaner and its rebooting will report back.

 

[precrime3]

adw deleted 40 registry keys, and a couple of inactive programs. It shutdown succesfully from admin account. Trying standard account

 

[precrime3]

it was a virus. It succesfully shutsdown now! Thank you so much!!

 

[ICIT2LOL]

Ok well done PC I thought this was going to be the outcome. Just as a matter of interest you do only have one dedicated (main) antivirus program on board?

If you have more than one then that can cause problems too - so if you do have more than one it would be to your advantage to pick the one you want and get rid of the rest. Now to do that if you didn't know - you need to use the specific removal tools for each program it is of little value to just delete / uninstall from Programs and Features.
If you are not sure post back and we can get you fixed up

Those scanners I sent you are all ok and can be run when you like but most folks run Malwarebytes from time to time or when the machine starts acting up.

Last thing - if you want a little more out of the machine mate take a breeze through this http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html?filter[2]=Performance Maintenance < if you don't mind losing a bit of the "bling" like transparency for example you will get that bit extra performance and ease of use

PS Forgot those reg cleaners mate get rid of any bar CC

 

[precrime3]

not anymore. Thanks again man. Add me so I can contact you if I need anymore help?