Computer shuts off randomly, mostly during first few seconds of bootup

[kiirshio]

My computer has been running fine for the past 2 years plus, but recently I've had a bunch of BSODs with titles like PAGE_FAULT_IN_NONPAGED_AREA, MEMORY_MANAGEMENT, SYSTEM_SERVICE_EXCEPTION and BAD_POOL_HEADER but after reformatting the computer appears to be fine until the past few weeks.

My computer have been shutting off (not down) by itself 2-5 seconds after ive pressed the power button, sometimes it will go past BIOS sometimes not, i've tried removing and inserting both of my ram sticks individually into all of the slots and the problem remains.

thanks for any help i can get

 

[Parman]

Someone else might have more input on this.

I would first run memtest 86. You can find a nice tutorial on the forum. I think it's best to let it run 6-7 passes without error before stopping.

 

[roy69]

When you run memtest make sure you do it one stick at a time. Alternitivly try running the system on one stick, then after a while shutting down and swapping the stick.

Here is the link of the tutorial
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html?filter[2]=Hardware and Drivers

 

[gregrocker]

I'd also test the HD with maker's HD Diagnostic extended CD scan.

Once the hardware is confirmed wipe the HD with Diskpart Clean Command accessing DISKPART At PC Startup to clear the boot sector of code, then follow these same steps closely to get a perfect Clean Reinstall - Factory OEM Windows 7.

Make sure to note how drivers are handled in Win7 as it is different than in the past.

 

[kiirshio]

I can't boot up from the usb as my computer doesn't get into bios at all. Btw, i'm starting to hear 2 beeps right after i press the power button, then it shuts down. has it anything to do with my ram?

Apart from that my computer keeps showing no hard drive detected but the hdd light on my casing is blinking and its working perfectly fine.

 

[roy69]

It depends on which bios you are using for beep codes, the fact that it is emmiting beep codes means it should be fixable.

Have you tried to boot with only one stick at a time? With the stick in the first slot. You can try to reset your bios in case it has become corrupt.

 

[kiirshio]

It depends on which bios you are using for beep codes, the fact that it is emmiting beep codes means it should be fixable.

Have you tried to boot with only one stick at a time? With the stick in the first slot. You can try to reset your bios in case it has become corrupt.

The same problem occurs, I can't even get to memtest, and if i do it wont run for even 1 pass without shutting down. 1 thing i've noticed about the shutdown is that if it's shutting down from desktop, it will close all my applications before shutting down.

EDIT: ok i have the slightest inkling that its my RAM, ill get new RAM tmr and ill update this thread accordingly. meanwhile thanks for all the help

 

[gregrocker]

Confirm that it's initiating and completing a full shutdown ("Logging off Windows" followed by "Shutting down")

Did you try removing one at a time each stick of RAM to see if it resolves the issue and isolates a problem stick?

Since you have Kingston RAM they offer the best tech support in the business and guarantee their RAM for life. They will help you test it and RMA if necessary.

Boot into BIOS setup to look over all of the settings. Are the HD and RAM detected and register correctly?

Why can't you boot a CD? Did you follow the steps shown in How to Boot A Computer from CD or DVD - YouTube.

If you don't have a CD drive, then make sure you wrote the ISO to flash stick correctly using Universal USB Installer then look for it by name in the one-time BIOS Boot Menu by tapping its key at boot, under USB, REmovable or HD's. You may need to expand a listings. 90% of failures to boot disk or stick are user problems.

 

[kiirshio]

No, it skips the logging off windows and shutting down screens. yes i did remove each stick of RAM and testing it but both problem persists.

Booting into bios version V1.4, CPU Frequency 2793MHz Physical Memory Size 4096MB, and yes it detects my samsung 1tb hd.

i will try booting with cd and come back.

 

[gregrocker]

More info about beep codes here, including RAM: Beep Codes

Besides thoroughly testing the RAM and slots using RAM - Test with Memtest86+
I would try the other set of slots as suggested there.

Then if no progress I would consult Kingston since it's their RAM which is the best-backed in the business.

 

[kiirshio]

So I ran memtest;

both cards on the 1st and 2nd slot: passed 8 passes

both 1st and 2nd card on the 1st slot: cpu powers on but no display on monitor. (fans power button working)

weird, they dont work on the 1st slot and yet it recorded 4gb when i insert both cards in the 1st and 2nd slot

Both 1st and 2nd card on the 2nd slot: passed 8 passes

Both 1st and 2nd card on the 3rd slot: same thing, cpu powers on but no display.

Both 1st and 2nd card on the 4th slot: passes 5 passes.

However, if i place the 1st and 2nd card on the 2nd and 4th slot, the computer goes into an infinite loop with no display.

 

[roy69]

You may have an error with your CPU, the memory controller is built into this. Can you confirm if it is channel A or B that is not working. I had a similar problem and it turned out to be a bent pin on the cpu socket that was causing the error. It was fixable. This is only for diagnostics to try and find the problem.

Or as you have found a stable configuration, you could stick to that and see how it goes.

 

[kiirshio]

Using my previous configuration of both my ram cards on the 2nd and 4th slot, the same problem persists after a few days of it working with no errors. how do i check the channels A or B?

 

[roy69]

Look into you bios to see what channels you are using, this is only possible with some bios`s.

 

[kiirshio]

I didn't have a chance to check the channels on my bios, problem still persists. I managed to boot up with this error message hard disk s.m.a.r.t command failed

 

[gregrocker]

Check the channels as suggested. Then test the RAM again overnight to stress test it in each working configuration.

Test the HD using maker's HD Diagnostic extended CD scan followed by full Disk Check

Try swapping the RAM sticks.