Solved Windows 7 freezing during gameplay after clean installation

[Bruhmis]

Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Forums

Thanks for that. there were no problems found. I think (and hope) that it's a software problem. I just have no idea what the cause is.

 

[gregrocker]

Did you complete all of the Troubleshooting Steps for Windows 7?

 

[Bruhmis]

Did you complete all of the Troubleshooting Steps for Windows 7?

aside from swapping RAM sticks yes, I did everything on the list.

 

[gregrocker]

How many passes did you run memtest? I'd run it overnight to stress it.

 

[Bruhmis]

How many passes did you run memtest? I'd run it overnight to stress it.

I ran it for 4 hours. I'm not sure how many passes it was.

 

[gregrocker]

Lookin back over the thread I am still concerned about your providing the mobo drivers because you claim you couldn't install Updates without them. This is where some users get in trouble. Win7 doesn't want your drivers, but provides the driver it wants via the installer and Windows Updates when you enable driver updating.

If you provided all the mobo drivers these may be causing difficulty, espeically if they came in with bloatware packages that are running with windows. It's better to only provide the driver to get online and then only manually provide drivers that don't come in after all rounds of Important and Optional Updates are done.

Other than that, who built your PC? If it's self-built can you go over the build to make sure all connections are good and nothing is shorting?

 

[Bruhmis]

Lookin back over the thread I am still concerned about your providing the mobo drivers because you claim you couldn't install Updates without them. This is where some users get in trouble. Win7 doesn't want your drivers, but provides the driver it wants via the installer and Windows Updates when you enable driver updating.

If you provided all the mobo drivers these may be causing difficulty, espeically if they came in with bloatware packages that are running with windows. It's better to only provide the driver to get online and then only manually provide drivers that don't come in after all rounds of Important and Optional Updates are done.

Other than that, who built your PC? If it's self-built can you go over the build to make sure all connections are good and nothing is shorting?

the reason I couldn't install the updates is because I need ethernet drivers to use windows update. I'm pretty confident about my motherboard drivers but I guess anything is possible. I had my PC built at an independent computer store. I lack the knowledge to diagnose hardware problems so that's not an option.

 

[gregrocker]

If you ran the memtest to stress RAM and HD diagnostics with DIsk Check then you've done the most important hardware testing.

You can test your CPU - Stress Test with Prime95 - Windows 7 Forums.

Do you have the latest GPU driver? Was there a driver used previously that didn't have the problem? If so I would roll back to it in Device Manager.

Are you running GPU bloatware? I'd not only turn disable it in Services but uninstall it to default only to the display driver.

 

[Bruhmis]

If you ran the memtest to stress RAM and HD diagnostics with DIsk Check then you've done the most important hardware testing.

You can test your CPU - Stress Test with Prime95 - Windows 7 Forums.

Do you have the latest GPU driver? Was there a driver used previously that didn't have the problem? If so I would roll back to it in Device Manager.

Are you running GPU bloatware? I'd not only turn disable it in Services but uninstall it to default only to the display driver.

when I reinstalled windows I used the same drivers I did before and I've since installed newer ones.
edit: what would you consider GPU bloatware? I have EVGA precision but it's usually not running.

 

[gregrocker]

If it's not needed for special settings, I'd uninstall any driver software to see how it performs with only the driver. This can make a difference.

Are you saying this problem didn't exist before reinstall? Stop and think what is different about the reinstall than what you had before? Was it factory preinstall? Did you have older drivers that you can roll back to now to try? These may even be loaded in Device Manager under the device when you Update Driver>Browse>Let Me Pick for you to try those in the archive.

If' you'd like I can connect and look it over for you. Install TeamViewer Download at all defaults and PM back to me the ID and password, leave it open on desktop if you see i'm online.
http://www.teamviewer.com/en/download/index.aspx

 

[Bruhmis]

If it's not needed for special settings, I'd uninstall any driver software to see how it performs with only the driver. This can make a difference.

Are you saying this problem didn't exist before reinstall? Stop and think what is different about the reinstall than what you had before? Was it factory preinstall? Did you have older drivers that you can roll back to now to try? These may even be loaded in Device Manager under the device when you Update Driver>Browse>Let Me Pick for you to try those in the archive.

If' you'd like I can connect and look it over for you. Install TeamViewer Download at all defaults and PM back to me the ID and password, leave it open on desktop if you see i'm online.
http://www.teamviewer.com/en/download/index.aspx

all the drivers I have installed are completely essential. yes, the problem only began after windows was reinstalled. I really couldn't think of anything that's different, but then again I don't know what was done before I brought the PC home. I'm a bit confused as to the purpose of TeamViewer. this let's you view my drivers or what?

 

[gregrocker]

It lets the remote partner connect to go over your PC as needed. If that bothers you then don't do it.

 

[Bruhmis]

It lets the remote partner connect to go over your PC as needed. If that bothers you then don't do it.

I just didn't understand the function of it. I'll install it tomorrow I guess. just out of curiosity though, what exactly are you going to check for? registry errors or something?

 

[gregrocker]

I go over everything in the Troubleshooting Steps for Windows 7 (which I compiled) plus each of those steps may send me in a dozen other directions. This becomes instinctive after helping with tens of thousands of these cases since before Win7 was even released.

I've also never seen a problem like yours which is not solved by a Clean Reinstall so if you're cooperative and nice enough I might even offer to do one with you. I stick pretty closely to the steps in the top resource on the web for Clean Reinstall - Factory OEM Windows 7 which I also wrote.

 

[Bruhmis]

I go over everything in the Troubleshooting Steps for Windows 7 (which I compiled) plus each of those steps may send me in a dozen other directions. This becomes instinctive after helping with tens of thousands of these cases since before Win7 was even released.

I've also never seen a problem like yours which is not solved by a Clean Reinstall so if you're cooperative and nice enough I might even offer to do one with you. I stick pretty closely to the steps in the top resource on the web for Clean Reinstall - Factory OEM Windows 7 which I also wrote.

I appreciate the offer but to be honest, I would rather continue having the problem than reinstall windows again. I noticed that I got the problem with a certain game that it wasn't happening with before, and when I looked in the graphics settings V-sync had been turned off. after turning it back on the problem didn't persist. I also notice that whenever I'm rendering more than 130 frames per second a high pitch squealing sound comes from my PC, presumably from my GPU. do you think I could be rendering too many frames and that's what's causing it?

 

[Bruhmis]

I go over everything in the Troubleshooting Steps for Windows 7 (which I compiled) plus each of those steps may send me in a dozen other directions. This becomes instinctive after helping with tens of thousands of these cases since before Win7 was even released.

I've also never seen a problem like yours which is not solved by a Clean Reinstall so if you're cooperative and nice enough I might even offer to do one with you. I stick pretty closely to the steps in the top resource on the web for Clean Reinstall - Factory OEM Windows 7 which I also wrote.

I appreciate the offer but to be honest, I would rather continue having the problem than reinstall windows again. I noticed that I got the problem with a certain game that it wasn't happening with before, and when I looked in the graphics settings V-sync had been turned off. after turning it back on the problem didn't persist. I also notice that whenever I'm rendering more than 130 frames per second a high pitch squealing sound comes from my PC, presumably from my GPU. do you think I could be rendering too many frames and that's what's causing it?

well, I've identified the problem. I ran Prime95 and it happened after like a minute so it's my CPU. that being said, I have no idea if the CPU just happened to give out at the precise time I installed windows, or if there's software/drivers causing it to fail.

 

[gregrocker]

I would want to get a perfect install to be sure it's not the install, since that's what changed.

Never be afraid of reinstalling since it gives you the opportunity to get it perfect, then once you do you can capture the image so you never have to reinstall again.

 

[Bruhmis]

I would want to get a perfect install to be sure it's not the install, since that's what changed.

Never be afraid of reinstalling since it gives you the opportunity to get it perfect, then once you do you can capture the image so you never have to reinstall again.

so there's no way for me to test if it's hardware or software without reinstalling?

 

[gregrocker]

Haven't you already tested the hardware with memtest, HD Diagnostics/Disk Check, and Prime95?

The way to test the software is to work through the Troubleshooting steps and if nothing turns up reinstall following the steps to get a perfect reinstall. But this time wipe the HD first with Diskpart Clean Command.

 

[Bruhmis]

Haven't you already tested the hardware with memtest, HD Diagnostics/Disk Check, and Prime95?

The way to test the software is to work through the Troubleshooting steps and if nothing turns up reinstall following the steps to get a perfect reinstall. But this time wipe the HD first with Diskpart Clean Command.

what I mean is, I know the CPU is failing, but I don't know if it's just because of the CPU or if there is software causing the CPU to fail.