Microsoft takes over homepage in I.E.9

[veegee]

My home page is google.com but the last few days when I open I.E. 9, microsoft.com comes up in address bar and then waits for a response from msn and then msn page opens. Have changed my home page dozens of times back to google.com but it keeps changing it over again to msn. Is there a fix for this?

Probably this is not related to the above problem but now today I can't move any icons on my desktop. I drag them but they pop right back - even right clicking and dragging doesn't work either. Tried unlocking the task bar but that doesn't work either.

Any help would be most appreciated. Thanks.

 

[Ztruker]

For the icon, right click on the Desktop, select View and make sure Auto Arrange is not checked.

How do you start IE9? Via a normal Blue E icon or some other link on your Desktop?

 

[sygnus21]

For what it's worth, MSN is acting up again. Both my Windows 7 & 8 machines can't access MSN.com

 

[veegee]

Hi Ztruker - thanks for the quick reply. Desktop view of icons - "auto arrange' is not checked but have 'align icons to grid' is checked.

I start I.E. 9 via a blue E icon on the task bar, but the blue E icon on the desktop has the same results.

 

[AddRAM]

Your homepage could be getting highjacked by something you downloaded, it happens to people all the time.

 

[VistaKing]

Veegee

Run DDS


Download



Double click the dds icon to run the tool.
Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt
Save two logs onto your desktop and upload them with your reply

THEN


Download AdwCleaner


Download



:ar: Save to the Desktop

:ar: Right-click on adwcleaner.exe and choose Run as administrator

:ar: Click the Search button

:ar: Upload the AdwCleaner[Sn].txt in your reply.

 

[veegee]

VistaKing - Thank you for your offer of help.


View attachment attach.txt

View attachment dds.txt

Sorry but I am having a problem getting the download for ADW Cleaner. When I click the link provided, it says that the time for it has expired and redirects to a different place. Clicking on download for ADW there, it is only a download for a Utility Toolbar.
Thanks.

 

[VistaKing]

Veegee

Here is the link

:ar: http://www.bleepingcomputer.com/download/adwcleaner/

Click on Download now

 

[Jacee]

Totally uninstall Spybot - Search & Destroy How to uninstall? | Spybot ©
When you have done this, reboot and set your homepage to what you want.

 

[veegee]

Here is the ADW log requested:

# AdwCleaner v2.200 - Logfile created 04/05/2013 at 22:36:04
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : xxxxxx - xxxxx-PC
# Boot Mode : Normal
# Running from : C:\Users\xxxxx\Downloads\AdwCleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****
Folder Found : C:\Users\xxxxx\AppData\LocalLow\koyotesofttoolbarnew
***** [Registry] *****
Key Found : HKCU\Software\Softonic
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16470
[OK] Registry is clean.
-\\ Google Chrome v26.0.1410.43
File : C:\Users\xxxxx\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
*************************
AdwCleaner[R1].txt - [768 octets] - [05/04/2013 22:36:04]
AdwCleaner[S1].txt - [1503 octets] - [08/02/2013 23:43:53]
########## EOF - C:\AdwCleaner[R1].txt - [887 octets] ##########

 

[VistaKing]

Run AdwCleaner and this time click Delete . It will restart the PC .

:ADDED:

I'd remove Spybot - Search & Destroy RevoUninstaller .

 

[Jacee]

Run AdwCleaner and this time click Delete . It will restart the PC .

:ADDED:

I'd remove Spybot - Search & Destroy RevoUninstaller .

@VistaKing: I gave the instructions to remove Spybot s&d above from their link .... why would you use Revo instead?!


After you've run AdwCleaner and deleted the "koyote soft toolbar"
You can reinstall Spybot s&d and set your hompage.

 

[veegee]

Jacee - Before I totally uninstall Spybot, would you mind explaining why it must be uninstalled and is it the cause of my home page redirection?
In future then, I should not reinstall and use Spybot on my PC (it might do it again)?

Will do the ADW Cleaner using 'delete' right away.

PS - I used Iobit uninstaller as the Revo free was not compatible with windows 7 x64 and the Iobit didn't need to be installed either.
Thanks

 

[VistaKing]

You may download the RevoUninstaller Pro. Its a 30-day trail though . I personally have the regular version on my x64-bit machine without any problems.

Spy bot is a horrible application.

 

[veegee]

Sorry, I have to ask one more que. before proceeding because I don't want to mess up.
Should I be uninstalling Spybot first before I run that ADW Cleaner again?

I had Revo free installed before but a box would appear saying that Revo may not have been installed properly so I uninstalled it. Also in searching I read that Revo free didn't work so well on 7x64. But if you say it works on yours, I will install it again.

Because it is past midnight here now-- & by the time I install Revo and all, will have to finish this tomorrow if that is okay.
Thanks heaps!

 

[VistaKing]

Id run Adwcleaner first . Take your time.

 

[veegee]

Microsoft takes over home page in I.E.9

ADW Cleaner 'delete' log: Wasn't sure if you wanted this or not...

# AdwCleaner v2.200 - Logfile created 04/06/2013 at 19:17:13
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : xxxxxx - xxxxxx-PC
# Boot Mode : Normal
# Running from : C:\Users\xxxxxx\Downloads\AdwCleaner.exe
# Option [Delete]
***** [Services] *****
***** [Files / Folders] *****
Folder Deleted : C:\Users\xxxxxx\AppData\LocalLow\koyotesofttoolbarnew
***** [Registry] *****
Key Deleted : HKCU\Software\Softonic
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16470
[OK] Registry is clean.
-\\ Google Chrome v26.0.1410.43
File : C:\Users\xxxxxx\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
*************************
AdwCleaner[R1].txt - [955 octets] - [05/04/2013 22:36:04]
AdwCleaner[S1].txt - [1503 octets] - [08/02/2013 23:43:53]
AdwCleaner[S2].txt - [891 octets] - [06/04/2013 19:17:13]
########## EOF - C:\AdwCleaner[S2].txt - [950 octets] ##########

I uninstalled Spybot (but still not sure why) and reset my homepage & hopefully it will stay put now.

Thank you very much for your help VistaKing & also to Jaycee, but I must say that it was a tad confusing with conflicting directions (uninstalling).

 

[VistaKing]

How's the Internet working ?

 

[veegee]

Microsoft takes over home page in I.E.9

The internet is working BUT microsoft (msn) is still there as my homepage. Wishful thinking!!

 

[VistaKing]

Run Malwarebytes


Download



Remove the check next to start 30 day trial at the installation