Some websites won't load in windows 7

[jdiid]

Hi everyone!


I know there are loads of topics similar to this one but none of them was of any help
Here is my problem: I am running windows 7 64 bit (freshly installed only a few weeks ago), today I've noticed that some websites won't load or won't load properly in all my browsers (I have firefox 20, IE9 and chrome). Example sites are adobe.com; ebay.com, facebook.com and msn.com. Those websites worked ok before.

I don't think it's a network or isp related problem, as I can access those websites normally on another laptop running Windows XP and connected to the same wireless network.

I have had this same problem about a week or two and the only thing that worked was completely reinstalling windows 7, which I don't want to go through again

Also, I have tried many possible solutions, including full antivirus scan (with up to date Kaspersky Internet 2013), disabling antivirus, flushing dns through CMD, trying from another user account, restarting computer and modem....Nothing worked!

Can someone please help with this problem?


Thanks in advance!

 

[Kaktussoft]

Tell exactly was is displayed

 

[Kaktussoft]

ping  adobe.com
ping  facebook.com

in command prompt succeeds successfully? It gives same ip address as on good working machine?

 

[jdiid]

Hi,

Thanks for your help. Magically things are now working after restarting my computer . I didn't do anything else. But I'm sure this problem will occur again.

I did ping the sites before (when I was still facing the problem), it gave a timeout. But now it seems ok, you can check the attached png.

 

[Kaktussoft]

Hi,

Thanks for your help. Magically things are now working after restarting my computer . I didn't do anything else. But I'm sure this problem will occur again.

I did ping the sites before (when I was still facing the problem), it gave a timeout. But now it seems ok, you can check the attached png.

facebook.com and adobe.com are pingable. ebay.com and msn.com doesn't accept the ping... quite normal.

Post ping output when websites are not working (and you're sure other sites work fine). To be sure you're still connected to internet... just search something on google.
try as well

tracert  facebook.com

 

[jdiid]

Here it goes again!

Some websites won't load on any browser, like facebook.com. Here is the ping and tracert in attached image.
Can it be Kaspersky internet security 2013? I tried disabling it but it didn't solve the problem.

 

[Kaktussoft]

Here it goes again!

Some websites won't load on any browser, like facebook.com. Here is the ping and tracert in attached image.
Can it be Kaspersky internet security 2013? I tried disabling it but it didn't solve the problem.

ping can reach facebook.com so not a routing problem. IP address is also correct.

Disable kaspersky and all firewalls (at least temporary).

 

[jdiid]

I did quit Kaspersky and disabled windows firewall from control panel. Didn't work.

 

[Kaktussoft]

enable telnet client Windows 7 - Enable Telnet | FettesPS
After that open command prompt

telnet  facebook.com  80

Now enter some random characters. What happens?

 

[jdiid]

enable telnet client Windows 7 - Enable Telnet | FettesPS
After that open command prompt

telnet  facebook.com  80

Now enter some random characters. What happens?

I did that, when typing randomly it shows the HTML code of the page inside CMD window. is this ok?

 

[jdiid]

Also at the end of the code there is something that means "connection lost with host"

 

[Kaktussoft]

enable telnet client Windows 7 - Enable Telnet | FettesPS
After that open command prompt

telnet  facebook.com  80

Now enter some random characters. What happens?

I did that, when typing randomly it shows the HTML code of the page inside CMD window. is this ok?

Did you do that when facebook.com wasn't reachable in any browser? It responds by sending you html code.... so it responds and is alive and reachable. You used telnet as sort of mini browser

 

[jdiid]

Yes I did that when facebook wasn't available in any browser.
Again after restart things seem to work. But I did that already multiple times when I was having the problem and it did nothing !!

 

[Kaktussoft]

Yes I did that when facebook wasn't available in any browser.
Again after restart things seem to work. But I did that already multiple times when I was having the problem and it did nothing !!

How frequent do you have the problem?

 

[jdiid]

Yes I did that when facebook wasn't available in any browser.
Again after restart things seem to work. But I did that already multiple times when I was having the problem and it did nothing !!

How frequent do you have the problem?

Like I said, this install is quite new. I have had a problem with adobe's website about two weeks ago, and I completely reinstalled windows 7.
It can be any other website not just facebook.

 

[jdiid]

Hmmm I get the problem again.

Interesting, Here is exactly what I did to trigger the problem
-I have facebook.com open in firefox, everything loads right
-I open IE 9 and try to open facebook.com, it won't load
-Closed IE, back to firefox, facebook won't load (tried chrome too)

Kaspersky is running and windows firewall is ON, I am still connected to the internet as I can open and use youtube.

any clue on this?

 

[Kaktussoft]

Hmmm I get the problem again.

Interesting, Here is exactly what I did to trigger the problem
-I have facebook.com open in firefox, everything loads right
-I open IE 9 and try to open facebook.com, it won't load
-Closed IE, back to firefox, facebook won't load (tried chrome too)

any clue on this?

So if you open facebook.com in firefox.... facebook isn't loadable in chrome and IE9. Even when going back to firefox. Correct?

Try to load in IE first and then chrome.... (so not in firefox at all). Same problem?

Can you prove firefox is the culprit?

 

[Kaktussoft]

1. reboot machine for fresh start
2. browse in firefox to facebook.com
3. browse in IE9 to facebook.com (doesn't load...correct?)
4. browse in IE9 to adobe.com (does it load? It had errors as well as far I can remember)
5. browse in IE9 to msn.com (does it load? It had errors as well as far I can remember)
6. browse in IE9 to other normal site. Does it load?

Post results

 

[jdiid]

1. reboot machine for fresh start
2. browse in firefox to facebook.com
3. browse in IE9 to facebook.com (doesn't load...correct?)
4. browse in IE9 to adobe.com (does it load? It had errors as well as far I can remember)
5. browse in IE9 to msn.com (does it load? It had errors as well as far I can remember)
6. browse in IE9 to other normal site. Does it load?

Post results

I can't do that now as I can't open facebook.com, even after rebooting. But it's exactly what I did before:
- facebook.com open in firefox (IE9 is not running nor does chrome)
- Started IE9 (firefox is still running), it won't load facebook.com.
- No in all browsers, facebook.com, adobe.com, msn.com, 7sur7.be and probably many other won't load, even after a reboot.

Also, when I say it won't load, I mean ll I see is a blank page without any error or not found messages; you can check the attached image.

 

[Kaktussoft]

1. reboot machine for fresh start
2. browse in firefox to facebook.com
3. browse in IE9 to facebook.com (doesn't load...correct?)
4. browse in IE9 to adobe.com (does it load? It had errors as well as far I can remember)
5. browse in IE9 to msn.com (does it load? It had errors as well as far I can remember)
6. browse in IE9 to other normal site. Does it load?

Post results

I can't do that now as I can't open facebook.com, even after rebooting. But it's exactly what I did before:
- facebook.com open in firefox (IE9 is not running nor does chrome)
- Started IE9 (firefox is still running), it won't load facebook.com.
- No in all browsers, facebook.com, adobe.com, msn.com, 7sur7.be and probably many other won't load, even after a reboot.

Also, when I say it won't load, I mean ll I see is a blank page without any error or not found messages; you can check the attached image.

I thought you did know what triggers this strange thing. But you didn't... it still doesn't work after reboot.
Same problem after clean boot? http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html