Boots into desktop wallpaper, cursor movable, no GUI, no response

[Secruoser]

My Windows 7 was functioning properly until it suddenly stopped doing so, and I didn't even install or update anything.

Now it just boots into the desktop wallpaper and I can still move the cursor around, but there's no GUI and totally no response from any mouse key / keyboard / touchpad. CTRL+ALT+DEL does nothing, F1 does nothing, ALT+F4 does nothing, right click does nothing. Not even an error was shown.

In the past I used to do a System Restore from Safe Mode whenever things go wrong but now the same problem occurs when I boot into Safe Mode. After the wall of text (when booting into Safe Mode) it just shows the desktop wallpaper, but the difference is that a Command Prompt shows up. However, the Command Prompt is unresponsive, and I couldn't type anything in it, basically useless.

I've tried all the options from the F8 advanced boot options, none worked.

Should I just reinstall Windows?

edit: My desktop wallpaper is just basic wallpaper, non-fancy, non-animated.

 

[VistaKing]

Hi Secruoser

When you got to Safe Mode did you choose Safe Mode with command prompt ? That's the only way a command prompt will pop up automatically in Safe Mode .

 

[Secruoser]

Hi Secruoser

When you got to Safe Mode did you choose Safe Mode with command prompt ? That's the only way a command prompt will pop up automatically in Safe Mode .

Both the option with CP and without CP also showed the dysfunctional CP.

 

[VistaKing]

Can you boot off the windows 7 installation disc or the startup repair disc and try to do a System Restore

 

[Secruoser]

Can you boot off the windows 7 installation disc or the startup repair disc and try to do a System Restore

I bought the laptop with Windows 7 pre-installed so I don't have the disc. I guess I'd need the vendor's help to try booting it from the disc? I'm sure he'll still charge me for that though.

 

[XweAponX]

This seems to have started yesterday, same thing except I get no wallpaper, just black screen of death. I think Malwarebytes had an update package hijacked, on all of the systems I work on that this has happened, Malwarebytes was deleting valid system files! So they either blew it big time with an update, or the update got hijacked.

 

[VistaKing]

Can you boot off the windows 7 installation disc or the startup repair disc and try to do a System Restore

I bought the laptop with Windows 7 pre-installed so I don't have the disc. I guess I'd need the vendor's help to try booting it from the disc? I'm sure he'll still charge me for that though.

Here is a legit Windows 7 Ultimate x64 ISO . Download that and burn it to a DVD

Description|Version|Download
Windows 7 Ultimate SP1|x64-bit|
Download

 

[Secruoser]

Thanks. Will try it out later today.

 

[VistaKing]

To burn the .iso file inside Windows 7

:ar: Place a blank unformatted DVD into your DVD drive.

:ar: Right click on the ISO file you want to use to burn a disc.

:ar: Click Burn disc image.

:ar: Next to Disc burner, click on the drop down arrow and select the CD/DVD drive with the blank disc you want to burn to.Check the Verify disc after burning option if you want Windows to verify the disc image after burning the disc. Leave this option unchecked if you want to skip the verification. Note that you should skip verification if you are in a hurry, as this process requires additional time.

:ar: When it finishes burning the disc image to disc, click the Close button.