Solved Clicking from disc drive when installing NFS Shift 2 (Limited Edition)

spongebot64

Maurice Moss' Cousin
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I have been trying to install Need for Speed: Shift 2 Unleashed (Limited Edition) on my laptop, HP Envy 17 1050EA, but I have been having no luck at all. After starting the installation, all I get is that the installation wizard is stuck on "Copying new files", and the disc drive is clicking.
Now before you start asking, "Is the disc itself/disc drive faulty?", I'll tell you this:

  • I have tried out installing GTA IV on my laptop and it has worked fine. No problems were even encountered when playing a DVD.
  • I have managed to install the game, from the disc, on a different PC.
I wonder if that this kind of disc isn't recognised by my laptop, or that the disc drive is starting to be faulty with this kind. Please help.
 

My Computer My Computer

At a glance

Windows 7 SP1 64-bitIntel Core i7 720QM @ 1.6GHz4GB (2x2GB)ATi Mobility Radeon HD 5850 1GB
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 17 1050EA
OS
Windows 7 SP1 64-bit
CPU
Intel Core i7 720QM @ 1.6GHz
Motherboard
HP 144D
Memory
4GB (2x2GB)
Graphics Card(s)
ATi Mobility Radeon HD 5850 1GB
Sound Card
Asus Xonar U3
Screen Resolution
1920x1080@60Hz
Hard Drives
500GB Toshiba MK505GSY @ 7200rpm
Keyboard
Logitech K260 Wireless
Mouse
Logitech M210 Wireless
Antivirus
Norton 360
Browser
Chrome 38
Another possibility is the lens in the drive needs to be cleaned. To put it in perspective, a CD player's lens should be cleaned about once every 10 hours of music. However, this can be extended by always being extremely anal about the cleanliness of the discs before they are inserted. For example: I carefully examine both sides of every disc for any specks of anything at all. I look straight on it, and I also look at it from the side. I also adjust my position in order to get different angles of light just in case I missed a speck. Then, when I determine that it is 100% clean, I put it in the drive. After all, when the disc starts spinning, anything on it is thrown off and it blows around inside and can eventually land right on top of the lens. Over time, dust and debris from dirty discs can build up and cause problems like this.
 

My Computer My Computer

Computer type
PC/Desktop
Hi there When the drive activity stops turn your laptop off leaving the disc in the drive then restart

I know this might sound silly but leaving the disc in the drive has worked for me in the past
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Well it's too late for those solutions, as I've managed to get it working by a disc image made from the disc. Also, if the lens does need to be cleaned, then it will be troublesome because my laptop has a drive which you insert the disc into, instead of a tray coming out.
 

My Computer My Computer

At a glance

Windows 7 SP1 64-bitIntel Core i7 720QM @ 1.6GHz4GB (2x2GB)ATi Mobility Radeon HD 5850 1GB
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 17 1050EA
OS
Windows 7 SP1 64-bit
CPU
Intel Core i7 720QM @ 1.6GHz
Motherboard
HP 144D
Memory
4GB (2x2GB)
Graphics Card(s)
ATi Mobility Radeon HD 5850 1GB
Sound Card
Asus Xonar U3
Screen Resolution
1920x1080@60Hz
Hard Drives
500GB Toshiba MK505GSY @ 7200rpm
Keyboard
Logitech K260 Wireless
Mouse
Logitech M210 Wireless
Antivirus
Norton 360
Browser
Chrome 38
Well it's too late for those solutions, as I've managed to get it working by a disc image made from the disc. Also, if the lens does need to be cleaned, then it will be troublesome because my laptop has a drive which you insert the disc into, instead of a tray coming out.

The lens cleaners are just discs with gentle brushes attached to them. ;)

Anyway, I'm very glad that you got it working. This was very strange.
 

My Computer My Computer

Computer type
PC/Desktop
I experienced similar issues several times when installing from my laptop's dvd drive. Each dvd drive has its own characteristic, that explains why some can read a disc and some produce errors from the same disc. Anyway, it turns out that the label on the top-side of the dvd somehow interferes my hard drive's optic ability to read the disc. After i remove the label, it can be read perfectly by the drive and everything is installed without a glitch. You can also try copying the content of the dvd to hard drive first then install from hard drive, this will reduce file transfer error as all the installation process is done by hard drive not involving dvd drive. of course this only applies when the problem is indeed dvd optic's inability to read the disc.
If you cannot copy the dvd content to laptop, try using your other PC that you've mentioned able to read the disc just fine and copy the dvd content to usb flash drive. Then, just use flash to install the game to laptop. Hope this works.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86
Computer type
PC/Desktop
OS
Windows 7 Ultimate x86
You can also try copying the content of the dvd to hard drive first then install from hard drive, this will reduce file transfer error as all the installation process is done by hard drive not involving dvd drive. of course this only applies when the problem is indeed dvd optic's inability to read the disc.
I've managed to do that to get it working. Thanks anyway.
 

My Computer My Computer

At a glance

Windows 7 SP1 64-bitIntel Core i7 720QM @ 1.6GHz4GB (2x2GB)ATi Mobility Radeon HD 5850 1GB
Computer type
Laptop
Computer Manufacturer/Model Number
HP Envy 17 1050EA
OS
Windows 7 SP1 64-bit
CPU
Intel Core i7 720QM @ 1.6GHz
Motherboard
HP 144D
Memory
4GB (2x2GB)
Graphics Card(s)
ATi Mobility Radeon HD 5850 1GB
Sound Card
Asus Xonar U3
Screen Resolution
1920x1080@60Hz
Hard Drives
500GB Toshiba MK505GSY @ 7200rpm
Keyboard
Logitech K260 Wireless
Mouse
Logitech M210 Wireless
Antivirus
Norton 360
Browser
Chrome 38
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