BSOD while browsing web playing games/videos/youtube

[winsonoob]

just bsod quite often,during playing games/videos/videos on youtube
,or during using firefox,
View attachment 269045

 

[Northernsoul55]

Hi,

From your crash logs:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffffa7fffffffd0, 2, 1, fffff800040924ec}
Probably caused by : memory_corruption ( nt!MiInsertPageInFreeOrZeroedList+54c )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)

You Intel Graphics Drivers are showing as faulting and need updating:

Driver: [COLOR=red]igdkmd64.sys[/COLOR]
Dated: Tue Jul 31 18:50:01 [COLOR=red]2012 [/COLOR]
Refers to: Intel Graphics driver

:ar: https://downloadcenter.intel.com/Default.aspx

Update Direct X for Windows 7:

:ar: http://support.microsoft.com/kb/179113
:ar: http://www.microsoft.com/en-us/download/details.aspx?id=35

Also Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight

Post back with results of memtest.

cheers

Dave

 

[winsonoob]

I went to the HP driver update(auto detect)
and it says
Product Detected Intel® HD Graphics Current Driver Installed 8.15.10.2827 Your driver is current.
how am I suppose to update the driver then?

 

[Northernsoul55]

See if your manufacturer has the drivers you need:

:ar: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=4121902

 

[winsonoob]

See if your manufacturer has the drivers you need:

:ar: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=4121902

no, my laptop is compaq presario CQ42-272TU notebook pc