Random BSOD on new W7 installation: IRQL Error

[AnimalHungry]

Thanks Arc. I ran msconfig and unchecked all the startup items except for Windows Security and Windows Operating System. I then ran the TDSSKiller which didn't find anything, and then the Windows Defender Offline which, again, didn't find anything (took almost 3 hours!). Also uninstalled PCTools Spyware Doctor.

I've rebooted and am now running a video conversion using Cineform Studio, which previously caused a BSOD and will report back if I get another BSOD. If I don't get any BSOD how do we go about identifying which startup application is causing the conflict (assuming of course that it's one of those apps which is causing the conflict and the BSOD)?

Cheers
Simon

 

[Arc]

Simon, frankly speaking, in your thread and in another thread, I was dealing with Stop 0xD1, caused by NETIO.sys. The other one, I have transferred to another person, from whom I learn debugging, as I was unable to find out the reason.

If it works stable, I will accept it as enough improvement, frankly speaking.

You may have a look at that one, too. http://www.sevenforums.com/bsod-hel...figuration-related-crashes-3.html#post2415559

 

[AnimalHungry]

Thanks Arc - I'll take a look at that thread. It seems to have stopped doing the BSOD, but now it has started just rebooting on its own - today it's done it twice in 30 mins. I've uploaded the diags zip file. Any ideas what it might be? Still the Ethernet adapter maybe?
Cheers
Simon

 

[Arc]

The last BSOD was on 29.05.

Some things you should try to minimize the recent issue .....
Install an updated edition of Display Fusion. Or if your installed version is latest, uninstall and reinstall it.

Uninstall Marvell 91xx SATA 6G Controller in Control Panel > Programs and Features. Then Follow Drivers - Clean Left over Files after Uninstalling to get rid of the leftovers.

Update AMD SATA Controller which is a part of AMD chipset drivers. AMD Chipset Drivers

Let us know the results.

 

[AnimalHungry]

Thanks Arc - I don't even have Display Fusion installed though? Are you seeing it as being installed? I don't need it - if it's hiding there, is there any way I can remove it?
Thanks
Simon

 

[Arc]

Event[22468]:
Log Name: System
Source: Service Control Manager
Date: 2013-06-20T08:10:44.791
Event ID: 7000
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Simon-PC
Description:
The DisplayFusionService service failed to start due to the following error:
The system cannot find the file specified.

The best thing you can do here is http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html. Follow all the steps to manage the drivers properly, just avoid Marvell

 

[AnimalHungry]

Thanks again. I ran Driver Sweeper and told it to clean the Marvel driver app. I rebooted but I can still see the Marvel driver app in the Driver Sweeper list, but when I click Clean it doesn't do anything. Is this correct?

I updated the AMD chipset drivers as you suggested, and then I went into the registry and deleted all the keys that had DisplayFusion in their name as that is a redundant app that I uninstalled ages ago.

Afraid I don't have the time right now to do a full reinstall on W7, but I'll let you know how I get on in the next few days now that we've made some changes.

Cheers
Simon

 

[AnimalHungry]

Afraid it's still rebooting on its own despite doing what you suggested (except reinstalling W7 which it looks like I'm gonna have to do)

Attached is a new SF Diags zip in case it's helpful.

Cheers
Simon

 

[ICIT2LOL]

Look I found the Marvell site to be quite convoluted and this is the nearest I can get to a driver for your controller Marvell - Support - Driver Downloads

Now if you can find the right one out of tis lot then it is the best way to do drivers. I don't like "driver finders" personally preferring to go to the beast's home site.

One more thing is if you go to Giga for answers be prepared for a VERY long and involved heap of queries re numbers on the board and then you will need to be able to hold your breath for some time they are very long winded in replying.

Sorry I could not be of any more help.

 

[Britton30]

A weak power supply or overheating are both common causes of spontaneous reboots as you describe.
Go to the Hardware part of your BIOS and find the voltages readings and post them.
Install Speccy - Download and post a snip of the overview window.

This is the preferred, best way to upload an image to a post.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869
You may also upload a photo or image as you would a file, without using the Snipping tool.

 

[AnimalHungry]

A weak power supply or overheating are both common causes of spontaneous reboots as you describe.
Go to the Hardware part of your BIOS and find the voltages readings and post them.
Install Speccy - Download and post a snip of the overview window.

This is the preferred, best way to upload an image to a post.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869
You may also upload a photo or image as you would a file, without using the Snipping tool.

Thanks. Attached is my Speccy overview screenshot, together with BIOS screenshots showing my voltages. I noticed that the DRAM was v low for my RAM. I have Mushkin 991657 RAM which is really voltage sensitive and needs 1.85-1.95v to run stably. It was trying to run set to Auto in the BIOS which had it down at 1.5v, so I changed it to 1.9v and will see how it runs. I set it to 1.9v when I installed this mobo and CPU and did the fresh W7 install so it must have somehow reset the BIOS during one of its BSODs or reboots.

My PSU is a 1000w Corsair and my whole system (inc 3 monitors, speakers and printer) draw less than 500W at peak CPU power. I have my system plugged in to a battery backup UPS which tells me how my power it draws, but the monitors, speakers and printer draw directly from the UPS.

Also, I've been monitoring temps and haven't seen high CPU or GPU temps as I'm running stock clocks and voltages with an Antec 120 Tower Extreme cooler on the CPU. I'm also about to install a Kuhler 620 water cooler to the 7970 GPU.

I'll see if changing the DRAM voltage makes a difference to the reboots.

Cheers
Simon

 

[AnimalHungry]

Look I found the Marvell site to be quite convoluted and this is the nearest I can get to a driver for your controller Marvell - Support - Driver Downloads

Now if you can find the right one out of tis lot then it is the best way to do drivers. I don't like "driver finders" personally preferring to go to the beast's home site.

One more thing is if you go to Giga for answers be prepared for a VERY long and involved heap of queries re numbers on the board and then you will need to be able to hold your breath for some time they are very long winded in replying.

Sorry I could not be of any more help.

Thanks for that. To be honest, that Marvel site is a mystery to me and I have no idea which driver I need to download. I'm gonna see if re-setting the DRAM voltage stops the reboots, since the BSODs seem to have gone away recently and I know that this RAM will force reboots if it doesn't have enough juice.

Cheers
Simon

 

[AnimalHungry]

So I've been running video conversions which formerly would give me a reboot or BSOD and, so far, all is well. Will keep you guys posted over the next few days as to how it gets on.
Thanks again for all your help!
Cheers
Simon

 

[Britton30]

Your temps are good. Try setting your HT Link voltage to 1.4V, this is for the memory controller. Check the label on your RAM for its voltage, 1.9 sounds very high for DDR3 as your spec say you have and the board supports. Today 1.65V is considered high voltage for RAM. With the bump in HT volts, you may be able to lower the DRAM volts.

If you were looking for a Marvel driver for the SATA/RAID/AHCI, check here: http://www.gigabyte.com/support-downloads/download-center.aspx?kw=GA-990FXA-UD3+&ck= Note there are 4 revisions for that model board.

 

[ICIT2LOL]

Your temps are good. Try setting your HT Link voltage to 1.4V, this is for the memory controller. Check the label on your RAM for its voltage, 1.9 sounds very high for DDR3 as your spec say you have and the board supports. Today 1.65V is considered high voltage for RAM. With the bump in HT volts, you may be able to lower the DRAM volts.

If you were looking for a Marvel driver for the SATA/RAID/AHCI, check here: GIGABYTE - Support & Downloads - Downloads= Note there are 4 revisions for that model board.

Well done Gary I couldn't find much at all for the Marvellstuff and agree the volt on the RAM seem tad high.
Yep they are DDR3
http://www.mushkin.com/Memory/Blackline/991657.aspx

but they are rated according to this quite high

I haven't got time to go back through as I am just on my way out but am wondering if memtest has been mentioned somewhere??
Memtest86+ - Advanced Memory Diagnostic Tool

 

[AnimalHungry]

Your temps are good. Try setting your HT Link voltage to 1.4V, this is for the memory controller. Check the label on your RAM for its voltage, 1.9 sounds very high for DDR3 as your spec say you have and the board supports. Today 1.65V is considered high voltage for RAM. With the bump in HT volts, you may be able to lower the DRAM volts.

If you were looking for a Marvel driver for the SATA/RAID/AHCI, check here: GIGABYTE - Support & Downloads - Downloads= Note there are 4 revisions for that model board.

Thanks for the Marvel find! So far I haven't had a BSOD or random reboot since adjusting the DRAM voltage. The RAM specs state 1.85-1.95v so I put it in the middle at 1.9v. I'll increase the HT Link voltage to 1.4v and drop the DRAM voltage down half a click to 1.85v at the lower end of its voltage scale and see how it goes. Before I upgraded the mobo and CPU I was running the DRAM voltage at 1.9v for a couple years and it was totally fine, not hot and didn't crap out on me at all.

Cheers
Simon

 

[AnimalHungry]

Your temps are good. Try setting your HT Link voltage to 1.4V, this is for the memory controller. Check the label on your RAM for its voltage, 1.9 sounds very high for DDR3 as your spec say you have and the board supports. Today 1.65V is considered high voltage for RAM. With the bump in HT volts, you may be able to lower the DRAM volts.

If you were looking for a Marvel driver for the SATA/RAID/AHCI, check here: GIGABYTE - Support & Downloads - Downloads= Note there are 4 revisions for that model board.

Well done Gary I couldn't find much at all for the Marvellstuff and agree the volt on the RAM seem tad high.
Yep they are DDR3
991657 - 2GB DDR3 PC3-12800 7-7-7-20 Blackline (Module)

but they are rated according to this quite high

I haven't got time to go back through as I am just on my way out but am wondering if memtest has been mentioned somewhere??
Memtest86+ - Advanced Memory Diagnostic Tool

Thanks! I'll run a memtest when I'm not using the PC next, just to know the RAM is still good

Cheers
Simon

 

[Britton30]

With the board and CPU upgrade, how about RAM too? Here's a few selections with similar specs as yours but with a lower volt requirement. Lower volts will not be as stressful on the CPU, not that is seems stressed now, but may lead to better performance.

Newegg.com - Computer Hardware, Memory, Desktop Memory, 7, 8GB (2 x 4GB), ddr3 1600 8gb

 

[AnimalHungry]

With the board and CPU upgrade, how about RAM too? Here's a few selections with similar specs as yours but with a lower volt requirement. Lower volts will not be as stressful on the CPU, not that is seems stressed now, but may lead to better performance.

Newegg.com - Computer Hardware, Memory, Desktop Memory, 7, 8GB (2 x 4GB), ddr3 1600 8gb

Thanks. To be honest I'm trying not to spend anymore money on my PC for the time being, but will definitely look at these RAM when I next upgrade. My CPU really takes the higher voltage RAM in its stride and I rarely do anything that is high CPU stress. I mine using the GPU, which doesn't really stress the CPU and that's about the most work I give it. I've just installed a Kuhler 620 to my 7970 GPU to cool it down a bit while mining.

Cheers
Simon

 

[ICIT2LOL]

Yep Simon another site worth a try - for the future of course is Welcome to the G.SKILL TECH FORUM