My ongoing Windows 7 freeze part 3

[Hisophonic]

You may have seen several of my threads a while ago about a hardlock/freeze, i downloaded a hotfix and followed several users solutions to the problem.
The hotfitx was supposed to fix it yet the freeze appeared 2 weeks or longer later.
This is a very vague error and a very rare occurance.

 

[x BlueRobot]

Please follow - http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Although, your not having BSODs, the files will provide some useful troubleshooting information.

In the meantime, I recommend -

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:

• http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

   Information

Additional Help - http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html

 

[Hisophonic]

I will run driver verifier tomorrow for the whole day since i just reinstalled my os hoping to fix it.
I also forgot to add that this was all happening on the other hard drive before this.

 

[Layback Bear]

Your spec show this; OS Dorset. I'm sorry but I have no idea what that is. Could you post a site that explains the operating system.

 

[Hisophonic]

Your spec show this; OS Dorset. I'm sorry but I have no idea what that is. Could you post a site that explains the operating system.

Sorry my mistake forgot to fill that in, should be updated now.

 

[x BlueRobot]

Good, and you may have hard drive issues if it was happening on the other hard drive too.

 

[Hisophonic]

I can confirm that the freeze has happened today, i even waited 30 mins if it responded.
Also i didnt get to verifier because of it.
Update: it seems to be happening often not sure why seeing as its a fresh install

 

[Layback Bear]

Please read and follow the instructions in post #2 by x BlueRobot.

 

[Hisophonic]

While running driver verifier i encountered no BSOD but my computer froze and i ran the Diagnostics tool and no dump was found.
Getting the files from the diagnostic now will upload shortly.

 

[x BlueRobot]

Driver Verifier will only create a dump file on the event of a BSOD, and Driver Verifier will only create a BSOD on the event of a problem being detected with a driver. I would disable Driver Verifier now.

Install Service Pack 1:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

Found this in the Event Log:

[COLOR="SeaGreen"]Event[1161]:[/COLOR]
  Log Name: System
  Source: cdrom
  Date: [COLOR="Red"]2013-07-26[/COLOR] T23:17:23.671
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Its_a_Computah
  Description: 
[COLOR="Red"]The driver detected a controller error on \Device\CdRom0.[/COLOR]

[COLOR="SeaGreen"]Event[1162]:[/COLOR]
  Log Name: System
  Source: cdrom
  Date: 2013-07-26T23:17:31.037
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Its_a_Computah
  Description: 
[COLOR="Red"]The device, \Device\CdRom0, has a bad block.[/COLOR]

There's quite a few of these errors in your Event Log, are you reading from a CD/DVD when the computer freezes? Have you tried disconnecting the CD/DVD drive from the motherboard and PSU?

 

[Hisophonic]

Driver Verifier will only create a dump file on the event of a BSOD, and Driver Verifier will only create a BSOD on the event of a problem being detected with a driver. I would disable Driver Verifier now.

Install Service Pack 1:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Service Pack 1 has provided many security and stability updates for Windows 7, which would be highly beneficial for your system.

Found this in the Event Log:

[COLOR="SeaGreen"]Event[1161]:[/COLOR]
  Log Name: System
  Source: cdrom
  Date: [COLOR="Red"]2013-07-26[/COLOR] T23:17:23.671
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Its_a_Computah
  Description: 
[COLOR="Red"]The driver detected a controller error on \Device\CdRom0.[/COLOR]

[COLOR="SeaGreen"]Event[1162]:[/COLOR]
  Log Name: System
  Source: cdrom
  Date: 2013-07-26T23:17:31.037
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Its_a_Computah
  Description: 
[COLOR="Red"]The device, \Device\CdRom0, has a bad block.[/COLOR]

There's quite a few of these errors in your Event Log, are you reading from a CD/DVD when the computer freezes? Have you tried disconnecting the CD/DVD drive from the motherboard and PSU?

I had nothing in my CD/DVD drive when it froze its usually on idle or using Chrome.
But its interesting as that i never thought that CD/DVD would have a problem.
Im going to try that latter for a day or two to see what happens.

 

[x BlueRobot]

Okay thanks, and it seems to be a failing CD/DVD drive.

 

[Hisophonic]

Okay thanks, and it seems to be a failing CD/DVD drive.

Could that cause the freezes?

 

[x BlueRobot]

Yes it can

 

[Hisophonic]

Well i guess this is a good time to replace my drive, thanks so much for the help.
Im hoping this was the root cause so then this problem will never bother me.

 

[x BlueRobot]

Welcome, and disconnect the CD/DVD drive first, and then use the computer as you normally would for a few days.

 

[Hisophonic]

I seem to be cursed or something since it crashed just a few minutes ago but the whole computer froze and hard to hard reset, no sound and all.
Here are the logs.
I imagine this is a rare occurrence

 

[x BlueRobot]

Was the CD/DVD drive disconnected when this happened?

There's quite a few failed Windows Updates, and services failing to start.

Scan for any missing, modified or corrupted protected Windows files with:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[Hisophonic]

Was the CD/DVD drive disconnected when this happened?

There's quite a few failed Windows Updates, and services failing to start.

Scan for any missing, modified or corrupted protected Windows files with:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Yeah i have had it disconnected for a week.
Ah will do thanks, sorry to bother about this.

 

[x BlueRobot]

Thanks