USB 3.0 Driver for MSI Laptop

[crusher25]

Hello. When I have USB 3.0 Seagate external hard drives but I do not get the USB 3.0 Speeds. When i try to install the driver, it always go to a BSOD. I don't know why. My laptop is from Korea and I cannot find the similar model with the other versions.

This is my notebook: ±ÕÇüÀâÈù ¼º´ÉÀÇ °í±ÞÇü ³ëÆ®ºÏ, MSI A617A-i5 Faust MX - ³ëÆ®Æ÷·³

The difference from the notebook in the link is:

CPU: Intel Core i5-3230M
Graphics Card: Nvidia Geforce GT645M 2GB DDR3 and Intel HD Graphics 4000
RAM: 4GB DDR3


I got it from a promo that's why I had upgraded parts.


Some also said that it is similar to the MSI CX70 but I'm not sure with that.

I wasn't able to use the CD included in my laptop because this laptop doesn't have any CD-ROM or DVD-ROM. So I just manually downloaded the drivers for my other components.

When I check the "USB Controllers" in Device Manager, "Intel(R) USB 3.0 eXtensible Host Controller" is properly installed.


I really want to utilize the speed of USB 3.0 since USB 2.0 only gives me 30 mb/s of transfer speed.


Here are some additional pictures for Info:

http://i.imgbox.com/adqsbgco.jpg
http://i.imgbox.com/admhkdnT.jpg

I can also post here the Memory Dumps if you want. I just forgot how to access them.

 

[maxie]

Hi there ... Its good to see that you got Windows 7 Home Installed ... Though you continue to have some problems ... As you cant seem to get the Drivers any where ... Might i suggest that you use some one elses computer to get your Drivers from the CD ... Then Install them on a flash stick .... Thats if any of your usb ports are working ... I know they used to work though.. They are not that expensive ... The reason why i say this is because we seem to have tried every thing in the past with no avail

 

[gregrocker]

Did you install Win7? Is the the OS which came with the PC, as shown on the COA sticker which should be attached if it was shipped with Win7? Nothing is said about this.

If so then compare the steps you followed to these which will yield and maintain a perfect install: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164.

So did your USB drivers come in via Windows Updates after enabling http://www.sevenforums.com/tutorials/2803-device-installation-settings.html? If not, uninstall USB 3.0 driver in Device Manager including software and then run Windows Updates again repeatedly with reboots.

Do other USB storage devices have problems with USB3 or only the one. If so try moving the data off of it to wipe it with Diskpart Clean Command then repartition it Logical NTFS. If you can't do this then at least run a full http://www.sevenforums.com/tutorials/433-disk-check.html.

 

[Faladu]

OP which driver BSOD's? Yet Device Manager is showing a working 3.0 controller?

Other thing I can think of, cable from the 3.0 drive not a 3.0 cable, or an extension that isn't 3.0 rated?
Or maybe a SATA III drive in an enclosure that is not USB 3.0.

Plus:
Wondering why only 1 stick of RAM, no dual channel for you.

 

[crusher25]

Hi there ... Its good to see that you got Windows 7 Home Installed ... Though you continue to have some problems ... As you cant seem to get the Drivers any where ... Might i suggest that you use some one elses computer to get your Drivers from the CD ... Then Install them on a flash stick .... Thats if any of your usb ports are working ... I know they used to work though.. They are not that expensive ... The reason why i say this is because we seem to have tried every thing in the past with no avail

I'm currently using Driver Magician but it does not detect any update-able driver.

Did you install Win7? Is the the OS which came with the PC, as shown on the COA sticker which should be attached if it was shipped with Win7? Nothing is said about this.

If so then compare the steps you followed to these which will yield and maintain a perfect install: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164.

So did your USB drivers come in via Windows Updates after enabling http://www.sevenforums.com/tutorials/2803-device-installation-settings.html? If not, uninstall USB 3.0 driver in Device Manager including software and then run Windows Updates again repeatedly with reboots.

Do other USB storage devices have problems with USB3 or only the one. If so try moving the data off of it to wipe it with Diskpart Clean Command then repartition it Logical NTFS. If you can't do this then at least run a full http://www.sevenforums.com/tutorials/433-disk-check.html.

I re-installed my USB 3.0 using the installation file included in the CD. My friend's laptop has a CD-ROM so I copied from there since my laptop doesn't have any CD-ROM.

OP which driver BSOD's? Yet Device Manager is showing a working 3.0 controller?

Other thing I can think of, cable from the 3.0 drive not a 3.0 cable, or an extension that isn't 3.0 rated?
Or maybe a SATA III drive in an enclosure that is not USB 3.0.

Plus:
Wondering why only 1 stick of RAM, no dual channel for you.

I'm sure that my external hard drives are USB 3.0. I already tried it with my friend's desktop PC which has USB 3.0 ports and it worked.

Note: I attached the memory dumps.

 

[gregrocker]

See if there is a USB 3.0 driver on the mobo's Support Downloads webpage.

 

[crusher25]

See if there is a USB 3.0 driver on the mobo's Support Downloads webpage.

I already tried checking MSI's site but the installers are giving me BSODs.

 

[gregrocker]

Are you using the correct 32- or 64-bit version for Win7?

I gave you a series of steps and questions to which you only replied to one earlier. Is this the original factory preinstalled Win7? If so it is a corrupt install to begin with which no tech enthusiast would run, so I would do the vastly superior http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164.

Pay close attention to how drivers are handled in Win7.

 

[crusher25]

Are you using the correct 32- or 64-bit version for Win7?

I gave you a series of steps and questions to which you only replied to one earlier. Is this the original factory preinstalled Win7? If so it is a corrupt install to begin with which no tech enthusiast would run, so I would do the vastly superior http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164.

Pay close attention to how drivers are handled in Win7.

This is not an OEM. My laptop came with just FREE DOS so I had to install Microsoft Windows 7 Ultimate 64-bit by myself.

 

[gregrocker]

OK. If the correct bit version drivers provided on the PC's Support Downloads webpage will not install then uninstall the ones you have in Device Manager and repeatedly run Windows Updates, after enabling Option 3 here: http://www.sevenforums.com/tutorials/2803-device-installation-settings.html. Install all Important and Optional updates and look for the driver to come in.

 

[crusher25]

OK. If the correct bit version drivers provided on the PC's Support Downloads webpage will not install then uninstall the ones you have in Device Manager and repeatedly run Windows Updates, after enabling Option 3 here: http://www.sevenforums.com/tutorials/2803-device-installation-settings.html. Install all Important and Optional updates and look for the driver to come in.

Okay I will try this.

 

[crusher25]

Sorry I wasn't able to reply for a long time. Had my final exams.

I uninstalled the Intel USB 3.0 Extensible Host Controller. Just that. Then I followed the instructions about allowing Windows to install a driver. I run Windows Update but it didn't find any updates for USB 3.0. Also, after I enabled this setting: http://www.sevenforums.com/tutorials/2803-device-installation-settings.html It started to say that I don't have a driver for my USB. I have a driver for my USB Controller. The keyboard that I'm using now is wireless and its receiver is plugged in a USB port. I tried my external HDD too and it is working. So I don't know why it is saying I don't have a USB Controller.

 

[gregrocker]

Look in Device Manager for any devices with a yellow ! indicating problems. If there are any, double click on each then from Driver tab click Update driver and then Automatically.

When you attempted to install the USB 3.0 driver, was its installer causing the BSOD's? If so see if you can unzip the driver file to browse into from the Driver tab>Browse to try to get it to pick up the driver.

Have you had any errors telling you that you don't have USB 3.0 on the PC? What is telling you that the driver is not installed? Device manager? Try what I suggested above for that and any other missing drivers.

Try also installing the latest chipset for the PC model.

 

[crusher25]

Look in Device Manager for any devices with a yellow ! indicating problems. If there are any, double click on each then from Driver tab click Update driver and then Automatically.

When you attempted to install the USB 3.0 driver, was its installer causing the BSOD's? If so see if you can unzip the driver file to browse into from the Driver tab>Browse to try to get it to pick up the driver.

Have you had any errors telling you that you don't have USB 3.0 on the PC? What is telling you that the driver is not installed? Device manager? Try what I suggested above for that and any other missing drivers.

Try also installing the latest chipset for the PC model.

Yes there is a yellow warning icon. But when I try to update, it says it can't find online.

When I try to install the USB 3.0, I get BSODs. It will happen almost at the end of the installation. But after I restart my PC, it will be in my Device Manager but I think it is corrupted since it crashed before the end of the installation. It doesn't tell me that I don't have USB 3.0 ports.

 

[gregrocker]

Please explain these:

But after I restart my PC, it will be in my Device Manager but I think it is corrupted since it crashed before the end of the installation.

It doesn't tell me that I don't have USB 3.0 ports.

Is there a question whether you actually have USB 3.0 ports on the PC? Google its specs.

If the USB 3 does show installed in Dev Mgr afterwards then which device is in error now?



Pay attention during the USB3 driver install to where it unzips the file, then browse into there to try to pick up the driver from the Device Manager.

 

[crusher25]

Please explain these:

But after I restart my PC, it will be in my Device Manager but I think it is corrupted since it crashed before the end of the installation.

It doesn't tell me that I don't have USB 3.0 ports.

Pay attention during the USB3 driver install to where it unzips the file, then browse into there to try to pick up the driver from the Device Manager.

Is there a question whether you actually have USB 3.0 ports on the PC? Google its specs.

You asked me this: "Have you had any errors telling you that you don't have USB 3.0 on the PC?"

This is my answer: It doesn't tell me that I don't have USB 3.0 ports. (I meant I have USB 3.0 ports)


If the USB 3 does show installed in Dev Mgr afterwards then which device is in error now?

I haven't reinstalled the USB 3.0 driver yet because it will cause me another BSOD.

This is my Device Manager now: http://i.imgbox.com/abxm1g7h.png

 

[gregrocker]

It's a problem that we cannot access the Support Downloads webpage for your model since it is in Japanese. Otherwise we could help you find the driver.

Are you sure you have chosen the downloads page for your exact MSI model including extension, or using Serial or other product ID if allowed?

Once certain of that does it offer a single USB 3.0 driver for your bit version, or more than one? I would try them all.

If you've exhausted all of the correct choices there, then try tracing the make/model of the device using Hardware Identification. We can help you do this if needed. Then google the Win7 driver for that exact model device.

In rare cases for drivers on older hardware I suggest using DriverMax which can be good finding a reluctant driver. This would be the first time I suggest it for WIn7 since I cannot find the driver for you when I can't even read the Downloads pages. But I would try it for it's one free daily download to see if it finds that driver based on its Hardware ID and other identifiers it uses. It is a pretty good program but not usually needed for Win7.

 

[crusher25]

It's a problem that we cannot access the Support Downloads webpage for your model since it is in Japanese. Otherwise we could help you find the driver.

Are you sure you have chosen the downloads page for your exact MSI model including extension, or using Serial or other product ID if allowed?

Once certain of that does it offer a single USB 3.0 driver for your bit version, or more than one? I would try them all.

If you've exhausted all of the correct choices there, then try tracing the make/model of the device using Hardware Identification. We can help you do this if needed. Then google the Win7 driver for that exact model device.

In rare cases for drivers on older hardware I suggest using DriverMax which can be good finding a reluctant driver. This would be the first time I suggest it for WIn7 since I cannot find the driver for you when I can't even read the Downloads pages. But I would try it for it's one free daily download to see if it finds that driver based on its Hardware ID and other identifiers it uses. It is a pretty good program but not usually needed for Win7.

I tried that one here's the result: PCI Vendor and Device Lists

Edit: It is working now. I googled "Intel USB 3.0 Driver" then it led me to the Intel Site. And I was surprised I didn't get any BSODs. Wow. Thanks a lot dude!

 

[gregrocker]

Good, you now know how to manually search for a driver via Hardware ID.

Any other performance issues? Win7 should run perfectly on adequate hardware with never any hangs or slowdowns.

If so then save externally now a Win7 backup image so you have a way to recover in 20 minutes. Backup Complete Computer - Create an Image Backup

Your first line of defense is always System Restore, so if you can spare disk space I would also apportion more for restore points so that they last longer: System Protection - Change Disk Space Usage. Remember you can restore if unbootable from the installer System Recovery Options.

Finally to always have the latest copy of your files backed up externally and maybe even sync them to your other devices, look over Sync, Backup and Store your Files to the Cloud with Skydrive - Windows 7 Forums

 

[theog]

Some also said that it is similar to the MSI CX70 but I'm not sure with that.


When I check the "USB Controllers" in Device Manager, "Intel(R) USB 3.0 eXtensible Host Controller" is properly installed.

Have tried the Intel USB 3 for the MSI CX70?

MSI Global ? Notebook & Tablet - CX70 2OD 64