Activation woes doing my head in...

[Oscar]

Okay, so a while ago my brother gave me his Acer desktop computer with 7 Ultimate on it. The motherboard had gone toast and I replaced it with another Acer motherboard. It's from a different model, but still has more or less the same specs. Same CPU socket, RAM type, etc.

When I fire it up it constantly reboots during start up (found out he had put "xdark" on it), so instead of trying to save the current installation I just do a clean install using a 7 installation ISO and the product key that came with the computer. Now here is where it gets fuzzy. It won't activate, but it is genuine according to the MS genuine check online. Can anyone shed some light as to what is going on?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0B004A86-E6CF-4A6C-839B-17937694EB91}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0B004A86-E6CF-4A6C-839B-17937694EB91}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1577848473-1662430041-2231508617</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Veriton M460/S460</Model></SYSTEM><BIOS><Manufacturer>ACER</Manufacturer><Version>R01-C3</Version><SMBIOSVersion major="2" minor="5"/><Date>20090525000000.000000+000</Date></BIOS><HWID>4EA83F07018400FA</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-5129-7601.0000-2852013
Installation ID: 017473476463424534572605871826789945132345484003137595
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Initial grace period
Time remaining: 39060 minute(s) (27 day(s))
Remaining Windows rearm count: 3
Trusted time: 15/10/2013 7:11:25 p.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:12:2013 15:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GEoPMhJdjaqdkjkylIASS5wmogengizKoU=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			052509		APIC1721
  FACP			052509		FACP1721
  HPET			052509		OEMHPET 
  MCFG			052509		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			052509		OEMB1721
  GSCI			052509		GMCHSCI

 

[Tews]

Where did you get your Windows 7 ISO from? Your copy of windows may be counterfeit, but I'v asked the experts to look at it...

 

[Oscar]

Official Windows 7 SP1 ISO Image Downloads | Windows 7 Forums

 

[Tews]

Your report shows are using Windows Ultimate with an OEM SLP on a retail motherboard. You need activate your copy of windows with a legitimate Windows 7 Ultimate key ...

 

[NoelDP]

The installation is counterfeit - The BIOS is dated May 2009, 3 months befre Windows 7 was released to the public, and so cannot have an OEM_SLP copy of windows 7 legally installed.

You need to reformat and reinstall using genuine media and Key.

 

[NoelDP]

Where did you get your Windows 7 ISO from? Your copy of windows may be counterfeit, but I'v asked the experts to look at it...

Your report shows are using Windows Ultimate with an OEM SLP on a retail motherboard. You need activate your copy of windows with a legitimate Windows 7 Ultimate key ...

Not quite

The installation is of Acer Win7 Ultimate (HYRR2) on an Acer machine (<Manufacturer>ACER</Manufacturer><Model>Veriton M460/S460</Model>), but the machine was built before Windows 7 was released (<Date>20090525000000.000000+000</Date>), so cannot have the required licenses (legally) - therefore it cannot support an OEM_SLP Key for Windows 7 - and the SLIC table is actually one for Vista anyhow.


HTH??

 

[Oscar]

Where did you get your Windows 7 ISO from? Your copy of windows may be counterfeit, but I'v asked the experts to look at it...

Your report shows are using Windows Ultimate with an OEM SLP on a retail motherboard. You need activate your copy of windows with a legitimate Windows 7 Ultimate key ...

Not quite

The installation is of Acer Win7 Ultimate (HYRR2) on an Acer machine (<Manufacturer>ACER</Manufacturer><Model>Veriton M460/S460</Model>), but the machine was built before Windows 7 was released (<Date>20090525000000.000000+000</Date>), so cannot have the required licenses (legally) - therefore it cannot support an OEM_SLP Key for Windows 7 - and the SLIC table is actually one for Vista anyhow.


HTH??

Okay, that makes sense, the motherboard is older than 7. Would a BIOS update fix this?

 

[Tews]

We will not be able to help you until have a legitimate copy of windows installed.

 

[NoelDP]

Okay, that makes sense, the motherboard is older than 7. Would a BIOS update fix this?

In theory BIOS updates shouldn't touch the SLIC table - and anyhow there is nothing 'wrong' to fix, as the system is doing exactly what is was designed to do.

In practice a number of OEM's got sloppy and published BIOS updates which had SLIC tables in them. I can't say which ones (partly because I only know a couple, which aren't relevant here, and partly because I don't believe I should).

 

[Oscar]

This is annoying. The licence becomes useless when the motherboard dies.

 

[Golden]

Yep, that's why the OEM is cheaper than a retail one.

 

[NoelDP]

Yep, that's why the OEM is cheaper than a retail one.

That, and the fact that OEM licenses get no support from MS (retail licenses get 90 days free support from date of first activation - and must normally be activated before support is given)

 

[Oscar]

Oh well. I've ordered a retail copy and it'll arrive before the trial period expires anyway. Thank you everyone for your help. I've learnt quite a lot from this.

 

[Tews]

Oh well. I've ordered a retail copy and it'll arrive before the trial period expires anyway. Thank you everyone for your help. I've learnt quite a lot from this.

Good show!

 

[Oscar]

The good thing that has come from this is I've thrown in some better hardware bits with no fear of 7 wanting activation ASAP because of any further hardware changes beyond the motherboard I replaced. Yay for Core 2 Quad!

 

[NoelDP]

Any excuse, huh?