BOSD caused by dxgmms1.sys, please help!

[silverhoof]

Frequently BSOD caused by dxgmms1.sys, and error code is 7F.
Mostly occurred when I am watching some online video feeds.
Already tried to replace the mother board with the video card and tried all version of compatible video card drivers. But still no good.

I have attached the SF diagnose result zip pack here.
Wish me luck..

 

[Arc]

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .
___________________________________________________________________________________________

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff880069a34a4}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+18 )

Followup: MachineOwner
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0: kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff880069a34a4

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  a

LAST_CONTROL_TRANSFER:  from fffff8000468d169 to fffff8000468dbc0

STACK_TEXT:  
fffff800`00ba4d28 fffff800`0468d169 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff800`00ba4d30 fffff800`0468b632 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00ba4e70 fffff880`069a34a4 : 00000000`00000000 fffffa80`0bbc0e00 fffffa80`0bbbe410 fffff880`069a317e : nt!KiDoubleFaultAbort+0xb2
fffff880`0be22000 fffff880`069a317e : fffffa80`0bc7b000 00000000`00000000 fffffa80`00000001 fffff880`0be22130 : dxgmms1!VidSchiProcessIsrCompletedPacket+0x18
fffff880`0be22020 fffff880`069a2f82 : 00000000`0006e0ca 00000000`00000000 fffffa80`0bc7f000 00000000`00000000 : dxgmms1!VidSchDdiNotifyInterruptWorker+0x1ea
fffff880`0be22070 fffff880`1090a13f : fffffa80`0a5ca480 fffff880`069a70a1 00000000`0005b276 00000000`00000001 : dxgmms1!VidSchDdiNotifyInterrupt+0x9e
fffff880`0be220a0 fffff880`06941552 : fffffa80`0bbbe410 00000000`00000001 fffff880`0be22159 00000000`00000000 : dxgkrnl!DxgNotifyInterruptCB+0x83
fffff880`0be220d0 fffffa80`0bbbe410 : 00000000`00000001 fffff880`0be22159 00000000`00000000 fffffa80`00000001 : atikmpag+0x45552
fffff880`0be220d8 00000000`00000001 : fffff880`0be22159 00000000`00000000 fffffa80`00000001 fffff880`0be221f0 : 0xfffffa80`0bbbe410
fffff880`0be220e0 fffff880`0be22159 : 00000000`00000000 fffffa80`00000001 fffff880`0be221f0 fffff880`0be22130 : 0x1
fffff880`0be220e8 00000000`00000000 : fffffa80`00000001 fffff880`0be221f0 fffff880`0be22130 fffffa80`0bc89000 : 0xfffff880`0be22159


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiProcessIsrCompletedPacket+18
fffff880`069a34a4 4156            push    r14

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  dxgmms1!VidSchiProcessIsrCompletedPacket+18

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13

FAILURE_BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrCompletedPacket+18

BUCKET_ID:  X64_0x7f_8_dxgmms1!VidSchiProcessIsrCompletedPacket+18

Followup: MachineOwner
---------

 

[silverhoof]

As I have said, I recently replaced the main board with the onboard ATI HD6570M graphic card. The temperature of the GPU is around 68 degree after 15 minutes of future mark stress testing.
And the speccy snapshot is attached.

 

[Arc]

As I have said, I recently replaced the main board with the onboard ATI HD6570M graphic card. The temperature of the GPU is around 68 degree after 15 minutes of future mark stress testing.
And the speccy snapshot is attached.

Well, what I have noticed that the GPU is AMD Radeon HD 6570M/5700 Series. I thought it is a laptop GPU. Are you sure that it is not a GPU but onboard graphics only?

If so, RMA the motherboard.

 

[silverhoof]

As I have said, I recently replaced the main board with the onboard ATI HD6570M graphic card. The temperature of the GPU is around 68 degree after 15 minutes of future mark stress testing.
And the speccy snapshot is attached.

Well, what I have noticed that the GPU is AMD Radeon HD 6570M/5700 Series. I thought it is a laptop GPU. Are you sure that it is not a GPU but onboard graphics only?

If so, RMA the motherboard.

It is a laptop GPU, but it is integrated into the motherboard. I replace the motherboard, so the GPU is replaced at the same time.

 

[silverhoof]

Another BSOD this afternoon, the SF diag results are uploaded in this post.
This time it is atikmpag.sys, the error code is 7F.

 

[ICIT2LOL]

Mate just out of pure curiosity how did you integrate a laptop GPU into a desktop board?? If it is anything like the onboard graphics that boards normally have then it must have taken a lot of de-soldering and re soldering to get the chip back in.

The laptop you took this out of how on earth did it have a GPU card in it as it doesn't make much sense to me as all the laptops I have ever worked on have just the silicon chip certainly nothing like the cards in a desktop.

A screen shot would be handy to show me before we go any further.

 

[silverhoof]

Mate just out of pure curiosity how did you integrate a laptop GPU into a desktop board?? If it is anything like the onboard graphics that boards normally have then it must have taken a lot of de-soldering and re soldering to get the chip back in.

The laptop you took this out of how on earth did it have a GPU card in it as it doesn't make much sense to me as all the laptops I have ever worked on have just the silicon chip certainly nothing like the cards in a desktop.

A screen shot would be handy to show me before we go any further.

It is a lenovo Y560P laptop with an ATI graphic chip integrated with the mainboard (At least this is the engineer at the service station told me). A week ago, I have my mainboard replaced. So I think my graphic chip is replaced too.Is this relevant?
And what kind of screen shot do you want?

 

[ICIT2LOL]

Silverhoof mate someone is taking you for a ride as to take out a laptop GPU and transplant it into a desktop board is just about .... no impossible. The engineer I think is a scammer who is out to relieve you of some of your hard earned cash.
Take a look at my pic can you see how that GPU could be taken out and the other board chip taken out and then the laptop one being fitted in without some serious and catastrophic thermal damage alone?.
The pic is of a Toshiba A200 and is fairly typical of most laptops I have never seen one that has a card fixed or removable.

 

[ICIT2LOL]

Ok I think I see now you replaced the motherboard of the laptop with a new one?

So if that is the case then the new board will have the GPU already installed as in the pic I posted last post. The engineer still would not be able to swap out the old GPU from the first board to the second new one though as they come pre fitted at the factory and are not meant to be replaced.

I am sorry my error but it sounded like the GPU had been put into a desktop board.

 

[silverhoof]

Ok I think I see now you replaced the motherboard of the laptop with a new one?

So if that is the case then the new board will have the GPU already installed as in the pic I posted last post. The engineer still would not be able to swap out the old GPU from the first board to the second new one though as they come pre fitted at the factory and are not meant to be replaced.

I am sorry my error but it sounded like the GPU had been put into a desktop board.

Ha... So now I have a new board for my laptop and a new graphic chip on it. And the future mark stress testing result after 15 minutes shows the graphic chip temperature is around 70 degrees (Before replace the board, using future mark stress testing will cause the machine to power off itself after about 5 minutes).

But I am still bothered with the BSOD problem likely caused by the graphic driver or directX .
Please help to identify the root cause of the problem.

 

[ICIT2LOL]

Ok silverhoof I saw some mention re DX mention in some Googles see this justgo in and check mate and the screen will show you what version you have andwhat card you have etc etc
Which version of DirectX is on your computer? - Microsoft Windows Help

I am no expert this is just a suggestion because it seems even a new boardhas not cured the problem and the temp seems reasonable to me. Maybe it is asArc says (I think) the driver for the GPU which the dxdiag should tell us because I cannot find it on the Intel site very shoddy chipset info
ARK | Mobile Intel® HM65 Express Chipset (Intel® BD82HM65 PCH)

 

[silverhoof]

Now the directX version is DirectX 11.
I have tried different versions of drivers, but all give me BSOD.

 

[ICIT2LOL]

Next I think on the suspect list is the hard drive. Now I cannot find a WD test for WDC WD7500BPVT-24HXZT1
Now one thing you can try is the surface test using this http://www.sevenforums.com/tutorials/93322-partition-wizard-use-bootable-cd.html instead of using the partitioning part of this tutorial (no disrespect for the authour) try the surface test see pic.

If you get stuck post back.

Just out of curiosity can you run in safe mode at all? if so try these - power on and tap F8 to get into safe mode then run these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html<= DO NOT run on a SSD

 

[silverhoof]

I have tried to use disk check and sfc /scannow.
No error found.
But I am still getting dxgmms1.sys BSOD.
I will try partition magic surface scan later and post the result here.