SF Diagnostic Tool - Using for Troubleshooting

Using SF Diagnostic Tool v5 For Troubleshooting

   Information
The SF Diagnostic Tool and SF Debug Tool is used to collect diagnostic information from your computer required to analysis Blue Screen of Death (BSOD) and other troubleshooting purposes for Vista, Windows 7, and Windows 8.

You must be logged in as an administrator to be able to use either tool.

   Note
SF Diagnostic Tool created by Shyam (Capt.Jack Sparrow).

Changelog for 5.0.0.6
  • Fixed typo in button
  • Added DXDIAG log
  • Added System Info Log - Log will also contain product ID, I was told with product ID we could find if Windows is genuine or not.
  • Minor bug fixes
   Warning
Some antivirus or firewall programs may detect SF Diagnostic Tool as a Trojan. It's just a False positive because the publisher is unknown.

There is nothing to worry about as the SF Diagnostic Tool is 100% safe and will not harm your computer.




Here's How:

1. Click/tap on the Download button below to download SF Diagnostic Tool.
Download


2. Save the ZIP file to your desktop, open it, and extract (drag and drop) the SF_Diagnostic_Tool.exe file to your desktop.

3. Right click on or press and hold the extracted SF_Diagnostic_Tool.exe file, and click/tap on Run as administrator.

4. If prompted by UAC, then click/tap on Yes.

5. Click/tap on the Grab All button, and click/tap on OK for each notice dialog until it's finished.screenshot.png
Success.jpg
6. You will now have a folder saved on your Desktop with the name of SF_DD_MM_YYYY (SF_day_month_year) that includes the information from each button in the tool.

7. ZIP the SF_DD_MM_YYYY folder, then rename the ZIP folder to your user name here at Vista Forums, Seven Forums, or Eight Forums.

8. When you are finished, you can close the SF Diagnostic Tool.


FAQ

1, If you're getting this error below, then instead of clicking on Grab All, click the buttons one by one in order to see which one is giving you the error.

Code:
************* Exception Text **************
System.IO.DirectoryNotFoundException: Could not find a part of the path '\\Desktop\SF_19-04-2013'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity)
at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity)
at System.IO.Directory.CreateDirectory(String path)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
 
 
************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
Assembly Version: 5.0.0.6
Win32 Version: 5.0.0.6
CodeBase: file:///C:/Users/dagbel/Desktop/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
 
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
 
For example:
 
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
 
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
2, I have given the default location %userprofile%\Desktop as the default location. If it's not accessible then the tool will not work. If it's not getting created that means the default locations in the registry is messed up.











 

Attachments

Last edited by a moderator:
I can't download the SF Diagnostic Tool, every time I try I get this error message:

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

I followed the instructions and downloaded everything right, but and even hit continue after I got this message. Then I hit "grab all" and it never finishes grabbing all the info off my computer...at least not after 15 minutes.

Help!

-Allen

Oh yeah, here's the error message:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

Code:
************** Exception Text **************
System.UnauthorizedAccessException: Access to the path 'C:\Windows\Minidump' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.Directory.GetDirectories(String path, String searchPattern, SearchOption searchOption)
at System.IO.Directory.GetDirectories(String path)
at Microsoft.VisualBasic.FileIO.FileSystem.DirectoryNode..ctor(String DirectoryPath, String TargetDirectoryPath)
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
Assembly Version: 5.0.0.6
Win32 Version: 5.0.0.6
CodeBase: file:///C:/Users/Allen/AppData/Local/Temp/Temp2_SF_Diagnostic_Tool.zip/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Error is Access to the path 'C:\Windows\Minidump' is denied either you don't have permission to access that folder. Make sure you Right click on the tool and run as administrator.
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
I'm trying to run this tool and I'm getting an error:
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this end error and attempt to continue. If you click Quit, the application will close immediately.

Could not find a part of the path '\\Desktop\SF_26-11-2013'.

Please note: I am on a network and my Documents and Desktop folders are redirected to the network. Is there a workaround for this?

Thanks,
Tracy
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI
OS
Windows 7 Professional 64 bit
CPU
Intel Core i7 2.40 GHz
Motherboard
Microstar MS-16F4
Memory
12 GB
Graphics Card(s)
Intel HD Graphics 4600
Hard Drives
750 GB (C:, D:)
Antivirus
Microsoft Security Essentials
Browser
Chrome, IE10, Firefox
Hello Tracy, and welcome to Seven Forums.

Instead of clicking on the Grab All button, see if clicking on the other buttons one at a time may work better for you. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello Tracy, and welcome to Seven Forums.

Instead of clicking on the Grab All button, see if clicking on the other buttons one at a time may work better for you. :)

Thanks but I'm getting this for all buttons. I'm sure it's because of the redirected folder.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI
OS
Windows 7 Professional 64 bit
CPU
Intel Core i7 2.40 GHz
Motherboard
Microstar MS-16F4
Memory
12 GB
Graphics Card(s)
Intel HD Graphics 4600
Hard Drives
750 GB (C:, D:)
Antivirus
Microsoft Security Essentials
Browser
Chrome, IE10, Firefox
Fixed - I logged into a local account and it worked fine. Thanks!

Tracy
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI
OS
Windows 7 Professional 64 bit
CPU
Intel Core i7 2.40 GHz
Motherboard
Microstar MS-16F4
Memory
12 GB
Graphics Card(s)
Intel HD Graphics 4600
Hard Drives
750 GB (C:, D:)
Antivirus
Microsoft Security Essentials
Browser
Chrome, IE10, Firefox
Great news. Yep, it doesn't like it when the folders are not default.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Hello! I ran the SF Diagnostic Tool but only got an error for the dxdiag box.

Here's the error code:

Code:
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Could not find file 'C:\Windows\dxdiag.txt'.
File name: 'C:\Windows\dxdiag.txt'
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveFile(CopyOrMove operation, String sourceFileName, String destinationFileName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.FileIO.FileSystem.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyFile(String sourceFileName, String destinationFileName, UIOption showUI, UICancelOption onUserCancel)
   at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
    Assembly Version: 5.0.0.6
    Win32 Version: 5.0.0.6
    CodeBase: file:///C:/Users/Noel/Desktop/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

I looked through the Windows folder and there is no dxdiag.txt found...?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo IdeaPad Y580
OS
Windows 7 Home Premium SP1 64bit
CPU
Intel Core i7-3630QM
Graphics Card(s)
Intel HD 4000, Nvidia GeForce GTX 660M
I am running sf diagnaostic now and it is seeming to be hung up or something and I got a window that poped up asking about verifing my hard drive or drivers and I went ahead and gave it some info and then it said to complete the task I need to restart and SF is still running but the verify driver thing made it seem like it was going to do a fix on it so im not sure weather I should restart and do SF again later or let it keep going if it is even going to finish because it seem frozen kinda :mad:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
Hello Slade, and welcome to Seven Forums.

If it's hung, then you can safely go ahead and restart the PC and try again afterwards. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thank you for your reply I have been feeling very alone in this!

Hello Slade, and welcome to Seven Forums.

If it's hung, then you can safely go ahead and restart the PC and try again afterwards. :)

I will go ahead and restart and see what happens thanks again!:D
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
Well it would not reboot back to reg mode!

Hello Slade, and welcome to Seven Forums.

If it's hung, then you can safely go ahead and restart the PC and try again afterwards. :)
So I had to restart in safe mode. I could not find this post to save my life on my laptop but I was able to from my phone it look as if I am going to have to do a fresh reinstall I have the recovery disk and the driver disks but I don't have a good feeling about this. I think my memory is done for and I want to clean it or part I on it so this does not happen again but I really don't know what the next right move is any thoughts?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Ok Ram test with Memtestest86+

If you like before reinstalling, you might test your memory with Memtest86+ to see if they pass or fail. It will take a long time to run though.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Ok I will go ahead and run it I have nothing to loose it seem like and I have just about had it. But I will remain calm and do what I can that is all can do this laptop is my world and it suck but I just want to save it I paid alot dor it and I just cant bare thinking it is done for! But never say die!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
So it is running the memtest!

If you like before reinstalling, you might test your memory with Memtest86+ to see if they pass or fail. It will take a long time to run though.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Ok I will go ahead and run it I have nothing to loose it seem like and I have just about had it. But I will remain calm and do what I can that is all can do this laptop is my world and it suck but I just want to save it I paid alot dor it and I just cant bare thinking it is done for! But never say die!

It look as though this is going take forever but that is that. I was wondering hopefully it does not give out before the full seven passes it suggest but if it does make through and it probably won't start up other than in safe mode where and how do I get the results. And then I'm not sure exactly how to share them with you? I am on pins and needles I just want my PC back and I've been at this for awhile now so my patience is whereing thin. I just wish there was more I could do while the test was going on but I know that is not happening. Any way fingers crossed I wish that it did more than a test and would actually help fix it while it was working.:sick:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
Hopefully your RAM will pass. If it fails, there's nothing that can be done other than to replace the defective RAM module.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I hope that is not the case!

Hopefully your RAM will pass. If it fails, there's nothing that can be done other than to replace the defective RAM module.

But if so what is the best way about doing that myself?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
I noticed something!

Hopefully your RAM will pass. If it fails, there's nothing that can be done other than to replace the defective RAM module.

But if so what is the best way about doing that myself?

it says up in the left hand corner (x64 mode) and one of the core# says disabled it has done one pass with 0 errors but also it says down tords the bottom memory SPD information's slit 0 : 4096 mb ddr3-1333-samsung M471b5273dh0-ch9 and then slot 1 : 4096 mb ddr3-1333-samsung m471b5273dh0-ch9 something tells me that this is way weird I have a Samsung phone but my laptop is a Lenovo y570 I don't know what to think should I met it continue or does it think it is running a 64 test. Well I took to pics and tried to attach them to this post I'm not sure they uploaded but the second pic shows a pic of the more right side if the screen and it says test #8 [moving inversions, 32 bit pattern] so I guess that is good. anyway I hope you can see the attached pics!
 

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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
I'm sorry but!

Hopefully your RAM will pass. If it fails, there's nothing that can be done other than to replace the defective RAM module.

But if so what is the best way about doing that myself?

it says up in the left hand corner (x64 mode) and one of the core# says disabled it has done one pass with 0 errors but also it says down tords the bottom memory SPD information's slit 0 : 4096 mb ddr3-1333-samsung M471b5273dh0-ch9 and then slot 1 : 4096 mb ddr3-1333-samsung m471b5273dh0-ch9 something tells me that this is way weird I have a Samsung phone but my laptop is a Lenovo y570 I don't know what to think should I met it continue or does it think it is running a 64 test. Well I took to pics and tried to attach them to this post I'm not sure they uploaded but the second pic shows a pic of the more right side if the screen and it says test #8 [moving inversions, 32 bit pattern] so I guess that is good. anyway I hope you can see the attached pics!

sorry but it said to let it pass at least seven time but it said it was complete after one pass with no errors and said press ESC to exit well I didn't but I did push c for con figuration and it say 1 test selection 2 address range 3 error range 4 core selection 5 refresh screenv6 display dmi data 7 display spd data and 0 continue which do I choose I thought it would give me a choice to continue to the next pass test
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
Did you stop the test by mistake?

The Samsung bit is just the name of the manufacturer of the RAM.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I don't think so!

Did you stop the test by mistake?

The Samsung bit is just the name of the manufacturer of the RAM.

I guess it us still running up in the top right hand box it says pass 48% test 63% test #9 random number sequence testing 4096m- 6144m 2048m of 8136m pattern random#s that keep changing time : 3:06:07 so I guess it is still running it just is weird to me that it says pass 0 errors , press ESC to exit so I have been at the memtest86+ main forum trying to find out more and have but it is hard to read and completely comprehend don't know what to do just worried about it running it in to the ground more than it already is so I guess that it oh and sorry about posting those pics I no other way of doing as I'm posting to the site through my phone so what now?s
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo Y570
OS
windows 7 home premium 64 bit
CPU
Intel (R) Core (TM) i7-2630 AM CPU@ 2.00 Vhs 2.00 GHz
Motherboard
intel (R) core(tm)
Memory
8.00gb ram(2.95gb usable)
Graphics Card(s)
Nvidia gforce with cuda i think
Sound Card
Intel(R) Display Audio
Monitor(s) Displays
!/2 multiple display
Screen Resolution
1366x768
Hard Drives
windows 7 os C drive and A toshiba external hard drive trb
Antivirus
Comodo internet security complete
Browser
Mozzila Firefox, Google Chrome, Explorer
Other Info
if were able to provide more info on my specs I would but I am in the middle of a memtest86+ v5.01 right now and can not get any more info off my PC. I started having freezing issues so i started running troubleshoot and test and searching frums and was also lead to the event to use a revo unisyaller to clear out software from custom themes that I was not able to remove any other way because my
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