pc freezes randomly cant find source of problem

sageza

New member
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13
hi all

in the last 2 days my pc freezes sometimes,
when i play game's AAA or indie's
when i watch a show/movie
when i'm using windows explorer
when i'm surfing..

i thought it could be my ram so i run a memtest for a entire night, i got 11 passes 0 errors...

my pc specs are

cpu : intel I5-2500k
ram : corsair 2x4096mb
mobo : asrock z68 extreme 4 gen 3
3dcard's : sli 2x nvidia gtx 780
hdd : first one windows boot ssd Crucial m4 CT128M4SSD2 128GB
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj

if you need more info, tell me.
ill include my MSINFO32 info file

(ps sorry for bad grammar, english is not my first language)
 

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My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome

My Computer My Computer

At a glance

Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
My system a few years back had random freezes. I eventually found it was the video card. Some of the capacitors had rounded tops when they should have had flat tops. Some of the stuff inside had popped out. That meant the capacitors were faulty. It worked again after replacing that. Check your capacitors, if you can, for rounded tops. Can be hard to see, though. Use a good flashlight. It could be general hardware failure. Power supply could be having trouble putting out stable voltage, some random wire could be loose hard drive motor could be having trouble.
 

My Computer My Computer

At a glance

win7 home premium 64bit
Computer Manufacturer/Model Number
Acer 5720z laptop
OS
win7 home premium 64bit
Try doing a http://www.sevenforums.com/tutorials/700-system-restore.html to a date before you had the problem.

cant do this, i dont have a system restore made before i had the random freezes

My system a few years back had random freezes. I eventually found it was the video card. Some of the capacitors had rounded tops when they should have had flat tops. Some of the stuff inside had popped out. That meant the capacitors were faulty. It worked again after replacing that. Check your capacitors, if you can, for rounded tops. Can be hard to see, though. Use a good flashlight. It could be general hardware failure. Power supply could be having trouble putting out stable voltage, some random wire could be loose hard drive motor could be having trouble.

looked at my 3d card's they are fine
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome

My Computer My Computer

At a glance

Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
yea allready done that :/ not much use of it now, but back on problem, i disconnected 1HDD and for the moment its stable, no random freezing for over a houre while i was playing, watching stuff, surfing alt-tabbing etc, could it be that a faulty HDD cause my system instability? and how can i measure/prove it that it indeed is this HDD causing the problems?
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
yea allready done that :/ not much use of it now, but back on problem, i disconnected 1HDD and for the moment its stable, no random freezing for over a houre while i was playing, watching stuff, surfing alt-tabbing etc, could it be that a faulty HDD cause my system instability? and how can i measure/prove it that it indeed is this HDD causing the problems?

I would give it a couple of days. If things are still good after that time, it would seem the HDD is the problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
allright its getting worse, now i got a bsod, pc trouble - Imgur
and to make it even stranger, c:\windows\minidump is empty.
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
Does event viewer under system show any disk related events?

Have you tried replacing the sata cables in your system?

Questions? Please ask
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I'm at work now, will try it when i get home, i removed one 3d card last night, still bsod, gonne switch them tonight also

it just bsod again so it prolly wasnt my sata or my 3d card... getting really desperate
 
Last edited:

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
Does event viewer under system show any disk related events?

Questions? Please ask

maybe stupid question but the translation in my head doesnt work to well on technical stuffie's

with even viewer under system, do you mean start button, type event hit enter, then the windows logbooks then system? :x
ifso on the time of my last bsod i only have information level, no critical or errors

but on time of reboot after the bsod i got a error saying "the last shutdown of the system at 22:58:53 on 28/01/2014i s unexpected happened."

and i got a critical saying "The system has rebooted without first shutting down correctly. This error may be caused by the system not responding or is jammed or because the power is out."

i have now replaced all my sata's and exchanged my 3d card again.
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
Yup you are correct that is what I meant. Keep an eye on that event viewer, but replacing the sata cables should help.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
just bsod after i replaced the cable's..; :/
guess it wasnt the sata's nor my other 3d card... getting really desperate

but i just found this in my event log thingie

De sbapifs-service kan vanwege de volgende fout niet worden gestart:
Het systeem kan het opgegeven bestand niet vinden.

the sbapifs-service cant be started due to a error:
the system cant find the designated patch.
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
What PSU are you using? I'd also highly recommend installing an Anti Virus as well mate, just had a look at your system specs and noticed it said "None"
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64BitAMD A6-3420M 1.5GHZ OC - 2.0GHZ4GB DDR3 1600MHZAMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64Bit
CPU
AMD A6-3420M 1.5GHZ OC - 2.0GHZ
Memory
4GB DDR3 1600MHZ
Graphics Card(s)
AMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Screen Resolution
1366x768
Hard Drives
500GB SATA
Internet Speed
18Mb Unlimited
Antivirus
AVAST!
Browser
MOZILLA FIREFOX
i have a corsair tx650m psu
and i dont have a virusscanner but i do use HouseCall Free Online Virus Scan from trendmicro regulary and i have Malwarebytes Anti-Malware installed
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
I think it could be the PSU mate, sli 780's require a lot with one 780 being able to take up to 240watts per card im no expert so il leave it for another few peoples advice mate, also id highly recommend downloaded an antivirus like Avast!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64BitAMD A6-3420M 1.5GHZ OC - 2.0GHZ4GB DDR3 1600MHZAMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64Bit
CPU
AMD A6-3420M 1.5GHZ OC - 2.0GHZ
Memory
4GB DDR3 1600MHZ
Graphics Card(s)
AMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Screen Resolution
1366x768
Hard Drives
500GB SATA
Internet Speed
18Mb Unlimited
Antivirus
AVAST!
Browser
MOZILLA FIREFOX
if it was the psu then why does it bsod on one card? :x and my pc was fine the first few months i got the cards.

and this site (eXtreme Outer Vision - eXtreme tools for computer enthusiasts) calculate's that i need a minimum psu of 591 W and a recommended psu of 641watt
so i think its safe to say i'm good on the psu

edit: and i'll take your advice on avast
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
Yeah hence why i said "im not an expect" it was just a possibility, could be the PSU on its way out even though it is a solid psu, everything can have faults.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64BitAMD A6-3420M 1.5GHZ OC - 2.0GHZ4GB DDR3 1600MHZAMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64Bit
CPU
AMD A6-3420M 1.5GHZ OC - 2.0GHZ
Memory
4GB DDR3 1600MHZ
Graphics Card(s)
AMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Screen Resolution
1366x768
Hard Drives
500GB SATA
Internet Speed
18Mb Unlimited
Antivirus
AVAST!
Browser
MOZILLA FIREFOX
Based off the information here (dont run the "free" scanner on there site, just look at the info-

Sbapifs.sys driver | What is Sbapifs.sys file?

It seems its related to symantec. Do you have norton antivirus on your machine?

sbapifs.sys Windows process - What is it?

This site says it belongs to viper antivirus.

What antivirus software do you use?

Run a clean boot/startup by running through this tutorial:

http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Leave it like that for a bit, any difference? Does it still freeze?
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
allright so it was really working on my nerve i did a clean reinstall for windows

still bsod

so now i'm pretty sure its not software problem...
 

My Computer My Computer

At a glance

windows 7 pro x64intel I5-2500Kcorsair 2x4096mb total 8gbsli 2x nvidia gtx 780
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom
OS
windows 7 pro x64
CPU
intel I5-2500K
Motherboard
asrock z68 extreme4 gen3
Memory
corsair 2x4096mb total 8gb
Graphics Card(s)
sli 2x nvidia gtx 780
Hard Drives
first one windows boot ssd samsung evo 840 120 gb
second one ftp disk Western Digital 1TB WD10EADS-65L5B1
third one samsong HD103uj
Antivirus
avast
Browser
chrome
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