DVD Drive not recognized

S

skypara

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Dubai - Sofia
Help!

Windows 7 installed properly.
All drivers and devices accepted.

However soon I discovered that my DVD drive is not present in the drives list.

I tried all solutions provided online ( incl. regedit - simply in that line there is no upper/lower filter to delete).

Device manager no showing any problems and errors...

Just run out of ideas...

Definitely NOT COOL..... :( Please help
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte / Homemade
OS
Windows 7 Ultimate 7600.16397
CPU
Intel i7 965
Motherboard
Gigabyte X58 Extreme
Memory
Kingmax DDR3 2x2GB 1600
Graphics Card(s)
nVidia GTX280
Sound Card
Sounblaster XFi Titanium
Monitor(s) Displays
Samsung T260D
Screen Resolution
1900x1200
Hard Drives
Intel X25M 160GB (Primary) + WD SATA 260 GB
PSU
1200W
Case
Poseidon
Cooling
Liquid
Keyboard
Logitech
Mouse
Logitech MX Revolution
Internet Speed
WiFi 100k
What does it show in device manager?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
ATA IDE Drive or SATA DRIVE connection ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
in device manager there is no evidence that DVD is connected at all... no signs that there is a troubled devices as well...

IDE drive... was working OK just few hours ago with the Vista and installed the Win 7 ... the BIOS shows the drive is there the Win 7 doesn't ... brrr

By the way I had problem with the second Hard Drive but fix the problem with the System Manager..
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte / Homemade
OS
Windows 7 Ultimate 7600.16397
CPU
Intel i7 965
Motherboard
Gigabyte X58 Extreme
Memory
Kingmax DDR3 2x2GB 1600
Graphics Card(s)
nVidia GTX280
Sound Card
Sounblaster XFi Titanium
Monitor(s) Displays
Samsung T260D
Screen Resolution
1900x1200
Hard Drives
Intel X25M 160GB (Primary) + WD SATA 260 GB
PSU
1200W
Case
Poseidon
Cooling
Liquid
Keyboard
Logitech
Mouse
Logitech MX Revolution
Internet Speed
WiFi 100k
Shutdown computer, disconnect cable & power cord to drive, turn on reboot up into windows, then shut down again & reconnect cable & power cord & turn on again & reboot & see if it finds in now automatically


What is jumper set to master or slave ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
Try this... power down and completely disconnect the dvd drive.. power and ide cable... reboot .... then power down and reconnect the drive .. and reboot again... see if it now recognizes your dvd drive as new equiptment ....


EDIT: Doc ... are you making time jumps again??
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Gads, and googles, it sure would be nice to know
1. EXACTLY WHAT DVD NAME AND MODEL IT IS.
2. Does it show in devices?
3. have you checked all cables, and plugs.?
4. does the tray open?
5. Does the light flash when booting?
Things to watch for when you teching a customers system.
LOOK AND SEE WHAT WORKS AND DOES NOT WORK.
6. while the computer is online, unplug the device, then plug back in.
that should turn the computer OFF instantly. If yes then
6a. power supply cable is good.
6b. device is accepting power.
If NO, then the power supply cable or device cable is bad. or both. (see #3)
.

report back with info.
 
Snuffy said:
Gads, and googles, it sure would be nice to know
1. EXACTLY WHAT DVD NAME AND MODEL IT IS.
2. Does it show in devices?
3. have you checked all cables, and plugs.?
4. does the tray open?
5. Does the light flash when booting?
Things to watch for when you teching a customers system.
LOOK AND SEE WHAT WORKS AND DOES NOT WORK.
6. while the computer is online, unplug the device, then plug back in.
that should turn the computer OFF instantly. If yes then
6a. power supply cable is good.
6b. device is accepting power.
If NO, then the power supply cable or device cable is bad. or both. (see #3)
.

report back with info.
Click to expand...

1. LG DVD GSA-H42N (2 years old model, never made any problems; been used with Vista Ultimate and Windows 7 - one of the earliest versions)
2. Does NOT show in devices
3. All cables checked (actually I just performed the unplug-plug routine advised a bit earlier - DID NOT WORK)
4.YES - Tray opens
5.YES - Light flashes when booting (I can change the DVD's inside - the light again flashes but there is no indication in the OS that something is there)
6. All cables are good - As I mentioned earlier I just installed the Win 7 from the same DVD.........................

That's why I'm saying - It's NO COOL.....:mad:

Still guys - thank you very much for the efforts!!!
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte / Homemade
OS
Windows 7 Ultimate 7600.16397
CPU
Intel i7 965
Motherboard
Gigabyte X58 Extreme
Memory
Kingmax DDR3 2x2GB 1600
Graphics Card(s)
nVidia GTX280
Sound Card
Sounblaster XFi Titanium
Monitor(s) Displays
Samsung T260D
Screen Resolution
1900x1200
Hard Drives
Intel X25M 160GB (Primary) + WD SATA 260 GB
PSU
1200W
Case
Poseidon
Cooling
Liquid
Keyboard
Logitech
Mouse
Logitech MX Revolution
Internet Speed
WiFi 100k
Did you upgrade or clean install?
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
johngalt said:
Did you upgrade or clean install?
Click to expand...

Clean install.
The only programs afterwards installed are WinZip12 and ESET Smart Security 4 (with the Win 7 update)
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte / Homemade
OS
Windows 7 Ultimate 7600.16397
CPU
Intel i7 965
Motherboard
Gigabyte X58 Extreme
Memory
Kingmax DDR3 2x2GB 1600
Graphics Card(s)
nVidia GTX280
Sound Card
Sounblaster XFi Titanium
Monitor(s) Displays
Samsung T260D
Screen Resolution
1900x1200
Hard Drives
Intel X25M 160GB (Primary) + WD SATA 260 GB
PSU
1200W
Case
Poseidon
Cooling
Liquid
Keyboard
Logitech
Mouse
Logitech MX Revolution
Internet Speed
WiFi 100k
I have the feeling that I'll have to go and purchase a SATA DVD drive :confused:
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte / Homemade
OS
Windows 7 Ultimate 7600.16397
CPU
Intel i7 965
Motherboard
Gigabyte X58 Extreme
Memory
Kingmax DDR3 2x2GB 1600
Graphics Card(s)
nVidia GTX280
Sound Card
Sounblaster XFi Titanium
Monitor(s) Displays
Samsung T260D
Screen Resolution
1900x1200
Hard Drives
Intel X25M 160GB (Primary) + WD SATA 260 GB
PSU
1200W
Case
Poseidon
Cooling
Liquid
Keyboard
Logitech
Mouse
Logitech MX Revolution
Internet Speed
WiFi 100k
Well, problem solved...

I've installed the Windows 7 under BIOS setting for the HDD AHCI.
After checking BIOS I've found the same setting has to IDE after loading the BIOS optimal settings meanwhile. Moving the setting back to AHCI showed the DVD drive in the windows 7.. Why is that I don't know - maybe somebody can explain.

Thank you!
 

My Computer My Computer

Computer Manufacturer/Model Number
Gigabyte / Homemade
OS
Windows 7 Ultimate 7600.16397
CPU
Intel i7 965
Motherboard
Gigabyte X58 Extreme
Memory
Kingmax DDR3 2x2GB 1600
Graphics Card(s)
nVidia GTX280
Sound Card
Sounblaster XFi Titanium
Monitor(s) Displays
Samsung T260D
Screen Resolution
1900x1200
Hard Drives
Intel X25M 160GB (Primary) + WD SATA 260 GB
PSU
1200W
Case
Poseidon
Cooling
Liquid
Keyboard
Logitech
Mouse
Logitech MX Revolution
Internet Speed
WiFi 100k
Because Windows OS was setup to use AHCI only, and when you changed it the OS could not read the items via the BIOS since AHCI was disabled, which is what the OS was looking for.

Glad you figured it out.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    The Beast Model A (homebrew)
    OS
    Windows 11 21H2 Current build
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spec
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Plat
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    SteelSeries Apex Pro Wired Gaming Keyboard
    Keyboard
    SteelSeries Apex Pro
    Mouse
    Logitech MX Master 3S | MX Master 3 for business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Antivirus
    Windows Defender + MB 3
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Latitude E5470
    OS
    ChromeOS Flex Dev Channel (current)
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics Card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
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