Slow Skype Calls and High Ping!

MRnowere

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I got my new computer for my birthday a few months ago (custom gaming computer) and ever since my sister got her laptop fixed the internet has been HORRIBLE. I cant do skype calls with my friends without skype crashing and when I play multiplayer games I get like 200-900 ping which practically makes the games unplayable. (P.S. My computor is a desktop running off of wifi (router not hooked up))
 

My Computer My Computer

At a glance

Windows 7 64 bit8 gigabytesNvidya (something like that)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 bit
Memory
8 gigabytes
Graphics Card(s)
Nvidya (something like that)
Antivirus
Norton
Browser
Google Chrome
Hello Mrnowhere, welcome to sevenforums.

Is it only slow when your sister is on her laptop and on the net at the same time?
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Both kinda, it is worse when she is on
 

My Computer My Computer

At a glance

Windows 7 64 bit8 gigabytesNvidya (something like that)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 bit
Memory
8 gigabytes
Graphics Card(s)
Nvidya (something like that)
Antivirus
Norton
Browser
Google Chrome
What router are you using and what speeds are you getting/supposed to get?
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
We have a verizon fios router but I dont know the speed, but I do know that my sister's and my old laptop use to run fine together.
 

My Computer My Computer

At a glance

Windows 7 64 bit8 gigabytesNvidya (something like that)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 bit
Memory
8 gigabytes
Graphics Card(s)
Nvidya (something like that)
Antivirus
Norton
Browser
Google Chrome
What is the model number of your router? You can find it on the router itself.

Go to Speedtest.net by Ookla - The Global Broadband Speed Test and run the speed test then post results here

While thats not 100% accurate, it will give us a good idea at what speeds you're working with.

When you are the only one online, what are your speeds like?

Also, did you setup a password for your router so that its not easy for anyone to access your wifi?
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Speedtest.net by Ookla - My Results Yes there is a password, and the model number is SSXI2491380485 The test results were odd though, my ping goes to like 600ish when playing games
 

My Computer My Computer

At a glance

Windows 7 64 bit8 gigabytesNvidya (something like that)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 bit
Memory
8 gigabytes
Graphics Card(s)
Nvidya (something like that)
Antivirus
Norton
Browser
Google Chrome
I believe thats probably the Serial number. Do you know the name or model number of your router?

In general, wifi is not good for gaming. Does your router have a outgoing port to connect directly to it instead of gaming on wifi?

I would also sign into your router (if I get ahold of your actual router I can give you specific instructions on how to do it) and check to make sure you and your devices are the only ones that have access to your wifi. You can usually find the IP address to your routers settings on the bottom or back of the router. Then find connected devices and make certain its just your known devices.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
I dont know the name of it, but the password is really long and complicated but I have no idea if it has an outgoing prot and if it does I dont think we have the cable to plug it in the computer
 

My Computer My Computer

At a glance

Windows 7 64 bit8 gigabytesNvidya (something like that)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 64 bit
Memory
8 gigabytes
Graphics Card(s)
Nvidya (something like that)
Antivirus
Norton
Browser
Google Chrome
I dont know the name of it, but the password is really long and complicated but I have no idea if it has an outgoing prot and if it does I dont think we have the cable to plug it in the computer

It could be so many problems, its hard to tell without knowing what the model is. How far and how many walls are inbetween you and the router? That could be a factor.

My suggestion would be to ensure you are the only one using your Wifi and try to see if you can connect straight to the router.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
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