BSOD 1 min after being in Desktop

J

JFFT

New member
Local time
1:15 PM
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Hello once again guys, I have another computer with similar BSOD as the 2nd one I posted, the Windows loads, I can do some stuff and after like 1 min of being in the desktop it crashes, horizontal lines all over the place and then BSOD.

It also does that when I open internet explorer or Google chrome, last time it BSOD I was going to open the diagnostic tool on my USB Stick.

As allways attachment is posted bellow, thanks for the help in advance.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit.
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
Do not double post like you have here.

http://www.sevenforums.com/bsod-help-support/332901-bsod-when-opening-skype-ks-sys.html

It doesn't help us or you.

I will offer to help you though.

I advise creating a restore point first, use these instructions if you are unsure how.

Let's begin.

Code: 
BugCheck 3B, {[COLOR="Red"]c0000005[/COLOR], fffff8800436515a, fffff8800cbf7e30, 0}

Probably caused by : ks.sys ( ks!KspPropertyHandler+2ea )

Not too much to show apart from an access violation linked with the Kernel Streaming service.

We can prove this by looking at this.

Code: 
1: kd> [COLOR="Green"]ln fffff8800436515a[/COLOR]
(fffff880`04364e70)   ks!KspPropertyHandler+0x2ea   |  (fffff880`0437d4f8)   ks!KsFastPropertyHandler

Code: 
1: kd> [COLOR="Green"].cxr 0xfffff8800cbf7e30[/COLOR]
rax=0000000000000000 rbx=fffffa80057abb80 rcx=00000000ffffffff
rdx=fffffa80090bd220 rsi=0000000000000000 rdi=0000000000000048
rip=fffff8800436515a rsp=fffff8800cbf8810 rbp=fffffa8005606908
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000048
r11=0000000000000001 r12=0000000000000000 r13=0000000000000100
r14=fffffa8007127a60 r15=0000000000000028
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
ks!KspPropertyHandler+0x2ea:
fffff880`0436515a 4c3b08          cmp     r9,qword ptr [rax] ds:002b:00000000`00000000=????????????????

Rax is has been zeroed for what ever reason which isn't good.

Code: 
1: kd> u ks!KspPropertyHandler+0x2ea
ks!KspPropertyHandler+0x2ea:
fffff880`0436515a 4c3b08          [COLOR="blue"]cmp[/COLOR]     r9,qword ptr [rax] , [COLOR="Red"]<-- rax is zero so it has not jumped.[/COLOR]
fffff880`0436515d 750a            [COLOR="Blue"]jne[/COLOR]     ks!KspPropertyHandler+0x2f9 (fffff880`04365169) [COLOR="red"]<-- jump if not zero[/COLOR]
fffff880`0436515f 488b4008        mov     rax,qword ptr [rax+8]
fffff880`04365163 48394208        cmp     qword ptr [rdx+8],rax
fffff880`04365167 740e            je      ks!KspPropertyHandler+0x307 (fffff880`04365177)
fffff880`04365169 4d03f7          add     r14,r15
fffff880`0436516c 4403d9          add     r11d,ecx
fffff880`0436516f 0f843f040000    je      ks!KspPropertyHandler+0x744 (fffff880`043655b4)

Let's dump the raw stack.

Your AMD SATA controller is causing issues.

Code: 
Unable to load image \SystemRoot\system32\DRIVERS\amd_sata.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amd_sata.sys
*** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
 [COLOR="Red"]amd_sata+0x400e[/COLOR]

It's out of date as well.

Code: 
1: kd> [COLOR="Green"]lmvm amd_sata[/COLOR]
start             end                 module name
fffff880`00c5c000 fffff880`00c73000   amd_sata T (no symbols)           
    Loaded symbol image file: amd_sata.sys
    Image path: \SystemRoot\system32\DRIVERS\amd_sata.sys
    Image name: amd_sata.sys
    Timestamp:        [COLOR="red"]Thu Jun 16 20:07:44 2011[/COLOR] (4DFA5480)
    CheckSum:         0001BC1D
    ImageSize:        00017000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it here.

Your Atheros network adapter is causing issues.

Code: 
Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 [COLOR="red"]athrx+0x267f53[/COLOR]

It too is out of date.

Code: 
1: kd> [COLOR="Green"]lmvm athrx[/COLOR]
start             end                 module name
fffff880`03e24000 fffff880`041cf000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        [COLOR="Red"]Thu Jun 14 09:23:09 2012[/COLOR] (4FD99F6D)
    CheckSum:         0039179C
    ImageSize:        003AB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it here.
 

My Computer My Computer

Computer type
PC/Desktop
Thedoctor44 said:
Do not double post like you have here.

http://www.sevenforums.com/bsod-help-support/332901-bsod-when-opening-skype-ks-sys.html

It doesn't help us or you.

I will offer to help you though.

I advise creating a restore point first, use these instructions if you are unsure how.

Let's begin.

Code: 
BugCheck 3B, {[COLOR=red]c0000005[/COLOR], fffff8800436515a, fffff8800cbf7e30, 0}
 
Probably caused by : ks.sys ( ks!KspPropertyHandler+2ea )

Not too much to show apart from an access violation linked with the Kernel Streaming service.

We can prove this by looking at this.

Code: 
1: kd> [COLOR=green]ln fffff8800436515a[/COLOR]
(fffff880`04364e70)   ks!KspPropertyHandler+0x2ea   |  (fffff880`0437d4f8)   ks!KsFastPropertyHandler

Code: 
1: kd> [COLOR=green].cxr 0xfffff8800cbf7e30[/COLOR]
rax=0000000000000000 rbx=fffffa80057abb80 rcx=00000000ffffffff
rdx=fffffa80090bd220 rsi=0000000000000000 rdi=0000000000000048
rip=fffff8800436515a rsp=fffff8800cbf8810 rbp=fffffa8005606908
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000048
r11=0000000000000001 r12=0000000000000000 r13=0000000000000100
r14=fffffa8007127a60 r15=0000000000000028
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
ks!KspPropertyHandler+0x2ea:
fffff880`0436515a 4c3b08          cmp     r9,qword ptr [rax] ds:002b:00000000`00000000=????????????????

Rax is has been zeroed for what ever reason which isn't good.

Code: 
1: kd> u ks!KspPropertyHandler+0x2ea
ks!KspPropertyHandler+0x2ea:
fffff880`0436515a 4c3b08          [COLOR=blue]cmp[/COLOR]     r9,qword ptr [rax] , [COLOR=red]<-- rax is zero so it has not jumped.[/COLOR]
fffff880`0436515d 750a            [COLOR=blue]jne[/COLOR]     ks!KspPropertyHandler+0x2f9 (fffff880`04365169) [COLOR=red]<-- jump if not zero[/COLOR]
fffff880`0436515f 488b4008        mov     rax,qword ptr [rax+8]
fffff880`04365163 48394208        cmp     qword ptr [rdx+8],rax
fffff880`04365167 740e            je      ks!KspPropertyHandler+0x307 (fffff880`04365177)
fffff880`04365169 4d03f7          add     r14,r15
fffff880`0436516c 4403d9          add     r11d,ecx
fffff880`0436516f 0f843f040000    je      ks!KspPropertyHandler+0x744 (fffff880`043655b4)

Let's dump the raw stack.

Your AMD SATA controller is causing issues.

Code: 
Unable to load image \SystemRoot\system32\DRIVERS\amd_sata.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amd_sata.sys
*** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
 [COLOR=red]amd_sata+0x400e[/COLOR]

It's out of date as well.

Code: 
1: kd> [COLOR=green]lmvm amd_sata[/COLOR]
start             end                 module name
fffff880`00c5c000 fffff880`00c73000   amd_sata T (no symbols)           
    Loaded symbol image file: amd_sata.sys
    Image path: \SystemRoot\system32\DRIVERS\amd_sata.sys
    Image name: amd_sata.sys
    Timestamp:        [COLOR=red]Thu Jun 16 20:07:44 2011[/COLOR] (4DFA5480)
    CheckSum:         0001BC1D
    ImageSize:        00017000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it here.

Your Atheros network adapter is causing issues.

Code: 
Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
 [COLOR=red]athrx+0x267f53[/COLOR]

It too is out of date.

Code: 
1: kd> [COLOR=green]lmvm athrx[/COLOR]
start             end                 module name
fffff880`03e24000 fffff880`041cf000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        [COLOR=red]Thu Jun 14 09:23:09 2012[/COLOR] (4FD99F6D)
    CheckSum:         0039179C
    ImageSize:        003AB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it here.
Click to expand...

Ok, thanks will install them both and reply again soon, but remember each post is diferent.

But I still need help with the skype post :/

Anyways, the help u've given to me in this post is to this 050745.zip right?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit.
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
It was in the original .zip file.
I didn't open the sub folder.
 

My Computer My Computer

Computer type
PC/Desktop

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit.
Computer type
PC/Desktop
OS
Windows 7 Home Premium 64bit.
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