USB Headphones showing as speakers & Realtek not recongising either.

kronixx

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USB Headphones showing as speakers & Realtek not recongising either.

So as the title says, I recently built a new computer and I've had many problems regarding sound issues. Firstly, Realtek HD audio manager doesn't recognize my USB headset (sennheiser U320 gaming) OR my logitec headset as a device. The only thing it recognizes are my audio jack speakers. However, these devices do work if I go around realtek HD audio manager and then run them through windows audio manager.

My second problem is that these USB headphones are both showing up in windows audio manager as been speakers and not headphones. My windows updates are up to date and as far as I can tell, all my mobo drivers are up to date.

Please see the attachment.

Any suggestions/help is much appreciated.

Thank you!
 

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My Computer My Computer

At a glance

Win 7 Pro 64bitIntel i5 45902x 4gb Kingston FuryR9 280x
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7 Pro 64bit
CPU
Intel i5 4590
Motherboard
MSI H97 Gaming 3
Memory
2x 4gb Kingston Fury
Graphics Card(s)
R9 280x
USB devices do not use the PC's sound device. They are taking digital audio and converting it to analog for the headset. In effect the USB speakers have a built in sound card.

Also, I notice you have the RealTek digital output set as default. With the digital output set as default, regular analog speakers will not work.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
USB devices do not use the PC's sound device. They are taking digital audio and converting it to analog for the headset. In effect the USB speakers have a built in sound card.

Does that mean as long as I'm using a USB headset, they will appear as speakers in the windows audio manager? Do I need an Audio jack for it to come up as headset?

Also, I notice you have the RealTek digital output set as default. With the digital output set as default, regular analog speakers will not work.

Oh yup, I don't actually use the Realtek manager as it doesn't recongize my headphones. I was just playing with the settings in audio manager before I took the screen shot.

Thanks for your reply!
 

My Computer My Computer

At a glance

Win 7 Pro 64bitIntel i5 45902x 4gb Kingston FuryR9 280x
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7 Pro 64bit
CPU
Intel i5 4590
Motherboard
MSI H97 Gaming 3
Memory
2x 4gb Kingston Fury
Graphics Card(s)
R9 280x

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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