Solved Laptop won't see networked computers

wittykitty

New member
Member
Local time
6:31 PM
Messages
58
Hi guys, I'm really hoping someone can help.

I have a network in place with STUDY-PC, LOUNGE-PC and LAPTOP and SYNOLOGYHUB (NAS)

Both the lounge and study PCs can see all the above in Start->Network. However, the laptop can only see itself. Even though the other computers can see the laptop, the laptop cannot see anything.

Actually, that's not quite right, the laptop can see the study as a media device, but not as a network place.

This is the case if the laptop is wired or wireless.

They're all on the same workgroup. They're all Win7 64 bit.

Please, can anyone shed any light on why the laptop is blind?

Thanks ever so much :-)

Kit
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
You should make sure the laptop isn't labeled as a Public network location. If it is then you will want to change it to a Home or Work network, what ever the other machines are.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Thanks ever so much for your reply. I have checked the laptop and study and they're both on Home network.

Can anyone suggest something else I can try?
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
Thanks ever so much for your reply. I have checked the laptop and study and they're both on Home network.

Can anyone suggest something else I can try?


If you can post a screen shot of the ipconfig/all from each of these machines it would be helpful. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
How do I get to ipconfig/all please?

Cheers!
Kit
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
So I's just type ipconfig/all into cmd prompt?
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
The time was about 30 secs out between the Study & Synology NAS (connected to Study) and Laptop. Just adjusted the date/time to match exactly on Study & Laptop and touch wood, the Laptop now sees the Study & Synology. Will keep you posted as to whether this continues.....Never knew time could make such a difference!
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
The time was about 30 secs out between the Study & Synology NAS (connected to Study) and Laptop. Just adjusted the date/time to match exactly on Study & Laptop and touch wood, the Laptop now sees the Study & Synology. Will keep you posted as to whether this continues.....Never knew time could make such a difference!

Yes that time/date is a PITA, you would think that 30 seconds wouldn't matter but for some reason it does.

Glad you can see the machine. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
So am I mate, it was one of those little things that's been bugging me for ages!
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
Why are computers such a pain lol.

Not sure why, the times are still synchronised but the Synology has disappeared off the Network Places on the Laptop! Can anyone suggest anything else I can try?
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Hi chev

I don't think it's the Synology that's the problem, although it did happen on STUDY-PC and I fixed it.

What makes me say that is because LAPTOP doesn't see the STUDY-PC or the Synology so I think it is a network problem somewhere.
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
Hi chev

I don't think it's the Synology that's the problem, although it did happen on STUDY-PC and I fixed it.

What makes me say that is because LAPTOP doesn't see the STUDY-PC or the Synology so I think it is a network problem somewhere.

In which case I'd have to see the ipconfig/all from both machines.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Great, do I just open cmd prompt and type in ipconfig ?
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
Great, do I just open cmd prompt and type in ipconfig ?

Elevated command prompt "Admin" and it's
Code:
ipconfig/all

Both machines for comparison.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
STUDY-PC:



Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : STUDY-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
#7
Physical Address. . . . . . . . . : 00-15-83-15-A3-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 8C-89-A5-64-81-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4c78:506c:e782:35cc%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.250(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 28 June 2014 11:14:59
Lease Expires . . . . . . . . . . : 29 June 2014 11:14:59
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 244091301
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-DF-39-7F-8C-89-A5-64-81-0F

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{15026B9F-A30C-41F9-9366-D2C925FB5469}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1E2AA70C-FC88-448E-ADC9-997A5ED71169}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
LAPTOP:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LAPTOP-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 76-27-37-90-45-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 64-27-37-90-45-CF
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7d1a:481f:5d76:24c%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 362035685
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-0C-A5-F6-78-84-3C-FA-B2-AA
DNS Servers . . . . . . . . . . . : 192.168.1.1
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 78-84-3C-FA-B2-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 64-27-37-90-45-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{E6D03677-D79A-4A13-8464-FD31713F9B34}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{E344FC3C-109C-4A55-BED5-83095ED2289C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
I see nothing here that would explain why this machine can't see the network connected devices.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
The annoying thing is when I synced the clock last time it showed up, now it's gone again. Vaio's really are shite laptops.
 

My Computer My Computer

Computer Manufacturer/Model Number
Zoostorm desktop
OS
Windows 7 Ultimate 32 bit
CPU
Intel Pentium E5800 @ 3.20GHz
Motherboard
MSI G41M-P28 (MS-7592) (CPU 1)
Memory
RAM 4.00 GB Single-Channel DDR3 @ 400MHz (6-6-6-15)
Graphics Card(s)
HP vs19x on Intel G41 Express Chipset
Sound Card
SB X-Fi Xtreme Audio
Hard Drives
SAMSUNG HD103UJ ATA Device
Keyboard
Logitech diNovo wireless
Mouse
Logitech Click! Optical wireless
Internet Speed
5 MB
Back
Top