Windows 7 BSOD issue Locale ID: 1033

[SONIC1]

Hey guys,
Recently my computer has been giving me blue screens. it has been happening about once a day randomly. It has happened 5 times now and I have logged each crash and they all are the same error. the error is as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000166483
BCP3: FFFFF8800A583030
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070714-18829-01.dmp
D:\Temp\WER-23290-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.tx

------------------
System Information
------------------
Time of this report: 7/7/2014, 08:11:55
Machine name: JAYDEN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 08/09/13 14:02:38 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8148MB RAM
Page File: 4703MB used, 11590MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Thank you for your help with my issue,
Jayden

 

[derekimo]

Hi There,

You need to update to SP1 as well as the ensuing updates that follow it.

We also need the info from this tool,

Additional information is required.

1. Download this file to your desktop or other convenient location,


Download



2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

There are a lot of necessary items in those updates and SP1 that should be a top priority right now.

 

[SONIC1]

I am updating to Sp1 now...

here are the files also, I had to upload to mediafire, because for some reason they wouldnt upload here:

http://goo.gl/giSJQq

also, I got some application and checked the windows dump files and there seems to be a common file causing the errors:

does this indicate anything?

 

[derekimo]

What happened when you try to upload them here? That is the preferred method.

The drivers in your bottom screenshot, two are microsoft drivers so not the actual cause.

The nvlddmkm.sys is your Nvidia driver which could be the cause.

I would like you to finish the update procedure before going any further, I'd also appreciate if you told me what happened when you tried to upload here.

From the look of what you uploaded to media fire, all I see are dumps and no other files the tool would have created, it also would have zipped them up.

 

[SONIC1]

What happened when you try to upload them here? That is the preferred method.

The drivers in your bottom screenshot, two are microsoft drivers so not the actual cause.

The nvlddmkm.sys is your Nvidia driver which could be the cause.

I would like you to finish the update procedure before going any further, I'd also appreciate if you told me what happened when you tried to upload here.

From the look of what you uploaded to media fire, all I see are dumps and no other files the tool would have created, it also would have zipped them up.

that is the error the website is giving.

also, when I used that tool I downloaded from you, those 6 dmp files is all it created.

also maybe those microsoft files are corrupt??

 

[derekimo]

That's because the dump files aren't zipped up.

Are you letting the tool run completely? It will take a few minutes and it will also zip the files up for you.

I seriously doubt the microsoft files are corrupt, dump files will often point to a probably caused by in the beginning which is usually a false positive blame of a microsoft file.

With a few commands you can usually find the actual cause using windbg, and not that generic tool.

 

[SONIC1]

That's because the dump files aren't zipped up.

Are you letting the tool run completely? It will take a few minutes and it will also zip the files up for you.

I seriously doubt the microsoft files are corrupt, dump files will often point to a probably caused by in the beginning which is usually a false positive blame of a microsoft file.

With a few commands you can usually find the actual cause using windbg, and not that generic tool.

okay, I just finished updating to SP1, and I re ran that tool you sent me, and this time it WORKED and here are the results.

 

[derekimo]

Much better,

You are still missing over a 100 updates, keep running it till no more are offered.

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x3491c3

Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR="Red"]Mon May 19 16:08:44 2014 [/COLOR](537A8EFC)
    CheckSum:         00C1EA41
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is your graphics driver, try using an earlier version. You may want to go back to this one,

NVIDIA DRIVERS GeForce 331.58 Driver WHQL

Or it may take a couple different tries with different versions.

This is a good guide as well,

http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html

You also have a couple of these,

BugCheck 50, {fffff900c465ca60, 0, fffff9600029260d, 0}


Could not read faulting driver name

Which are usually related to Memory, testing your ram would be a good idea,

   Information

MemTest86+

Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Use this tutorial to help you use MemTest86+:
RAM - Test with MemTest86+

Finish the updates first, it's best to get the OS up to date and secure before doing anything else.

 

[SONIC1]

okay, I am running all the available updates now, I will let you know once they are complete, so we can take action. also, I have a quick problem on the side, that is with my Wifi, I am using a TP-LINK Wireless USB Adapter for my PC, and every now and then it is like my PC loses connection with it, and I have to pull the adapter out of the USB and then re connect it for the computer to reconnect to wifi. sometimes this doesnt work and it says no network connection and I have to restart the machine. This becomes a problem when I am wanting to download a large 3GB + file through my web browser as I have slowish internet (150KB/s) and whenever I am like half way downloading it disconnects and I have to restart it.

 

[derekimo]

okay, I am running all the available updates now, I will let you know once they are complete, so we can take action. also, I have a quick problem on the side, that is with my Wifi, I am using a TP-LINK Wireless USB Adapter for my PC, and every now and then it is like my PC loses connection with it, and I have to pull the adapter out of the USB and then re connect it for the computer to reconnect to wifi. sometimes this doesnt work and it says no network connection and I have to restart the machine. This becomes a problem when I am wanting to download a large 3GB + file through my web browser as I have slowish internet (150KB/s) and whenever I am like half way downloading it disconnects and I have to restart it.

That may just be your connection, you can see if there is a driver update but I doubt that will help,

TL-WN721N - Welcome to TP-LINK

I would get rid of a bunch of those startup items though,

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

This may end up being an issue for the networking folks but lets stay focused here for now.

 

[SONIC1]

okay, I am running all the available updates now, I will let you know once they are complete, so we can take action. also, I have a quick problem on the side, that is with my Wifi, I am using a TP-LINK Wireless USB Adapter for my PC, and every now and then it is like my PC loses connection with it, and I have to pull the adapter out of the USB and then re connect it for the computer to reconnect to wifi. sometimes this doesnt work and it says no network connection and I have to restart the machine. This becomes a problem when I am wanting to download a large 3GB + file through my web browser as I have slowish internet (150KB/s) and whenever I am like half way downloading it disconnects and I have to restart it.

That may just be your connection, you can see if there is a driver update but I doubt that will help,

TL-WN721N - Welcome to TP-LINK

I would get rid of a bunch of those startup items though,

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

This may end up being an issue for the networking folks but lets stay focused here for now.

This is what I first suspected, but it only happens on this machine, it never happens on my other computers/smartphones etc.

I will try updating the driver like you said. I have also tried plugging it into other usb ports but to no avail.

the updates are 80% complete now, once they are done, do you want me to repost the new zip?

 

[derekimo]

Once the updates are done, follow the Nvidia driver instructions, I posted, that is what most of your dumps were flagging.

The MemTest86+ for testing your RAM can be done overnight since it takes a while.

I don't really think the driver will help with your connection problems honestly but if there is an update you can try it.

You have a lot of startup programs that don't need to run at startup, I would remove as many as you can, like all these,

TBPanel                       "D:\Expertool\EXPERTool\TBPanel.exe" /A                                                     Jayden-PC\Jayden              
Steam                         "D:\Steam\steam.exe" -silent                                                                Jayden-PC\Jayden              
AdobeBridge                                                                                                               Jayden-PC\Jayden              
iCloudServices                D:\iCloud\iCloudServices.exe                                                                Jayden-PC\Jayden              
XLaunchpad                    D:\xlaunchpad\XLaunchPad.exe start                                                          Jayden-PC\Jayden              
uTorrent                      "C:\Users\Jayden\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED                         Jayden-PC\Jayden              
Skype                         "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun                           Jayden-PC\Jayden              
CodecPackTrayMenu             C:\Windows\SysWOW64\C2MP\TrayMenu.exe                                                       Public                        
CodecPackUpdateChecker        C:\Windows\SysWOW64\C2MP\UPDATE~1.EXE                                                       Public                                              
XboxStat                      "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun                    Public                        
Start WingMan Profiler        C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui                                  Public                        
AdobeAAMUpdater-1.0           "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"        Public                        
NvBackend                     "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"                       Public                        
ShadowPlay                    C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart  Public

Using method three here,

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html