Solved Laptop Specific Keys J K L ; and Enter are Dead

modernmode

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HP Pavilion dv7-6b32us Entertainment laptop.
Intel Core i7, Windows 7 Home Edition 64 bit, IE 9

Keyboard fine in morning. In afternoon the following keys were dead: J K L ; and enter.
They do work on USB keyboard.
I've run Spybot and Avast. No problems
Checked drivers. Have most recent. Unstalled drivers and rebooted.
Cleaned under these keys.
The enter key next to number pad does work.
I'm not an expert computer person but am open to any potential fix that I can accomplish.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7-6b32us Entertainment PC Laptop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1802
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD6400BPVT-60HXZT3
Antivirus
Avast
Browser
IE 9
Boot to advanced boot options->repair computer->command prompt (or any option where you can type). Do J K L work there?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Boot to advanced boot options->repair computer->command prompt (or any option where you can type). Do J K L work there?

No they do not.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7-6b32us Entertainment PC Laptop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1802
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD6400BPVT-60HXZT3
Antivirus
Avast
Browser
IE 9
Do the colon/semicolon and apostrophe/quotes keys work?
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz4.00 GBIntel(R) HD Graphics Family
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7-6b32us Entertainment PC Laptop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Hewlett-Packard 1802
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) IDT High Definition Audio CODEC (2) Intel(R) Display A
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD6400BPVT-60HXZT3
Antivirus
Avast
Browser
IE 9
It sounds like one of the keyboard scan lines isn't working, which is a hardware failure.

I would recommend taking the laptop to a repair shop for this one. This is likely not something you could fix.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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