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Solved Laptop Specific Keys J K L ; and Enter are Dead
HP Pavilion dv7-6b32us Entertainment laptop.
Intel Core i7, Windows 7 Home Edition 64 bit, IE 9
Keyboard fine in morning. In afternoon the following keys were dead: J K L ; and enter.
They do work on USB keyboard.
I've run Spybot and Avast. No problems
Checked drivers. Have most recent. Unstalled drivers and rebooted.
Cleaned under these keys.
The enter key next to number pad does work.
I'm not an expert computer person but am open to any potential fix that I can accomplish.
Microsoft Windows 7 Home Premium 64-bit 7601 ... Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 4.00 GB Intel(R) HD Graphics Family Computer typeLaptop Computer Manufacturer/Model NumberHP Pavilion dv7-6b32us Entertainment PC Laptop OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUIntel(R) Core(TM) i7-2670QM CPU @ 2.20GHz MotherboardHewlett-Packard 1802 Memory4.00 GB Graphics Card(s)Intel(R) HD Graphics Family Sound Card(1) IDT High Definition Audio CODEC (2) Intel(R) Display A Screen Resolution1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesWDC WD6400BPVT-60HXZT3 AntivirusAvast BrowserIE 9
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Boot to advanced boot options->repair computer->command prompt (or any option where you can type). Do J K L work there?
Microsoft Windows 7 Home Premium 64-bits 7601... Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 4,00 GB ATI Mobility Radeon HD 5400 Series Computer typeLaptop Computer Manufacturer/Model NumberACER ASPIRE 5742G OSMicrosoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1 CPUIntel(R) Core(TM) i3 CPU M 370 @ 2.40GHz MotherboardAcer Aspire 5742G Memory4,00 GB Graphics Card(s)ATI Mobility Radeon HD 5400 Series Sound Card(1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesWDC WD5000BEVT-22ZAT0
New member
Thread Starter
Boot to advanced boot options->repair computer->command prompt (or any option where you can type). Do J K L work there?
No they do not.
Microsoft Windows 7 Home Premium 64-bit 7601 ... Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 4.00 GB Intel(R) HD Graphics Family Computer typeLaptop Computer Manufacturer/Model NumberHP Pavilion dv7-6b32us Entertainment PC Laptop OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUIntel(R) Core(TM) i7-2670QM CPU @ 2.20GHz MotherboardHewlett-Packard 1802 Memory4.00 GB Graphics Card(s)Intel(R) HD Graphics Family Sound Card(1) IDT High Definition Audio CODEC (2) Intel(R) Display A Screen Resolution1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesWDC WD6400BPVT-60HXZT3 AntivirusAvast BrowserIE 9
Electron Wrangler
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Do the colon/semicolon and apostrophe/quotes keys work?
Win 7 Pro x64/Win 10 Pro x64 dual boot AMD FX 8350 Vishera @ 4200 16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1... XFX Radeon R9 280 Double D Black Edition Computer typePC/Desktop Computer Manufacturer/Model NumberMellon Labs (custom build) OSWin 7 Pro x64/Win 10 Pro x64 dual boot CPUAMD FX 8350 Vishera @ 4200 MotherboardASUS M5A97 R2.0 Memory16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31) Graphics Card(s)XFX Radeon R9 280 Double D Black Edition Sound CardRealtek HD Audio on MB. Sounds great. Monitor(s) DisplaysAcer 24", Acer 22" Screen Resolution3840 x 1080 Hard Drives1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green PSUCorsair TX-750 CaseCoolerMaster HAF 912+ CoolingCoolermaster Seidon 240M Liquid AIO. 6 case fans KeyboardLogitech G710+ MouseLogitech G500s Internet SpeedMuch better since I got fiber, but still way overpriced. AntivirusMSE, Malware Bytes for scanning BrowserFirefox Other InfoCorsair VOID USB headphones.
A Mellon Labs X-1 - LCD Smartie driven system status display.
Brought to you by the letter E
New member
Thread Starter
Do the colon/semicolon and apostrophe/quotes keys work?
The ; : key is dead.
The ' " key works normally.
Microsoft Windows 7 Home Premium 64-bit 7601 ... Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 4.00 GB Intel(R) HD Graphics Family Computer typeLaptop Computer Manufacturer/Model NumberHP Pavilion dv7-6b32us Entertainment PC Laptop OSMicrosoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPUIntel(R) Core(TM) i7-2670QM CPU @ 2.20GHz MotherboardHewlett-Packard 1802 Memory4.00 GB Graphics Card(s)Intel(R) HD Graphics Family Sound Card(1) IDT High Definition Audio CODEC (2) Intel(R) Display A Screen Resolution1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesWDC WD6400BPVT-60HXZT3 AntivirusAvast BrowserIE 9
Electron Wrangler
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It sounds like one of the keyboard scan lines isn't working, which is a hardware failure.
I would recommend taking the laptop to a repair shop for this one. This is likely not something you could fix.
Win 7 Pro x64/Win 10 Pro x64 dual boot AMD FX 8350 Vishera @ 4200 16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1... XFX Radeon R9 280 Double D Black Edition Computer typePC/Desktop Computer Manufacturer/Model NumberMellon Labs (custom build) OSWin 7 Pro x64/Win 10 Pro x64 dual boot CPUAMD FX 8350 Vishera @ 4200 MotherboardASUS M5A97 R2.0 Memory16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31) Graphics Card(s)XFX Radeon R9 280 Double D Black Edition Sound CardRealtek HD Audio on MB. Sounds great. Monitor(s) DisplaysAcer 24", Acer 22" Screen Resolution3840 x 1080 Hard Drives1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green PSUCorsair TX-750 CaseCoolerMaster HAF 912+ CoolingCoolermaster Seidon 240M Liquid AIO. 6 case fans KeyboardLogitech G710+ MouseLogitech G500s Internet SpeedMuch better since I got fiber, but still way overpriced. AntivirusMSE, Malware Bytes for scanning BrowserFirefox Other InfoCorsair VOID USB headphones.
A Mellon Labs X-1 - LCD Smartie driven system status display.
Brought to you by the letter E
New member
Guru
Gold Member
VIP
Boot to advanced boot options->repair computer->command prompt (or any option where you can type). Do J K L work there?
No they do not.
Then it's a keyboard hardware error
Microsoft Windows 7 Home Premium 64-bits 7601... Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz 4,00 GB ATI Mobility Radeon HD 5400 Series Computer typeLaptop Computer Manufacturer/Model NumberACER ASPIRE 5742G OSMicrosoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1 CPUIntel(R) Core(TM) i3 CPU M 370 @ 2.40GHz MotherboardAcer Aspire 5742G Memory4,00 GB Graphics Card(s)ATI Mobility Radeon HD 5400 Series Sound Card(1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Hard DrivesWDC WD5000BEVT-22ZAT0