Internet connection bad?

[Nightdash]

So recently for some reason my internet is really slow on just one of my laptops. I tired to reset the modem, virus scans. Flush DNS, change DNS, restart computer, I have no idea why it is so slow! Please someone help

 

[Ztruker]

Is it just the internet or is everything on that laptop slow?

Start by running your anti-virus scans.
Download, install and run Malware Bytes Anti Malware Free as well.

See what they find. Post back with results.

 

[Nightdash]

Already did malware bytes and just the internet

Malawarbytes didn't find anything

 

[Ztruker]

How does it perform if you boot to Safe Mode with Networking?

 

[Nightdash]

No but, the main problem is my upload speed. My results should be 60-70mb download and 10mb upload. But the upload speed is 1.4 compares to every other device I have connected to the internet that are 10

 

[Nightdash]

How does it perform if you boot to Safe Mode with Networking?

Yep works awesome in safe mode network with 10mb upload

 

[Ztruker]

Try using Clean Boot then to figure out what is causing the problem:

How to perform a clean boot in Windows

 

[Nightdash]

Try using Clean Boot then to figure out what is causing the problem:

How to perform a clean boot in Windows

Didn't work

 

[tjg79]

It could be your ISP. These types of issues can be intermittent and irregular making them very difficult to troubleshoot.

I had this issue with Verizon DSL. After 14 months of complaining, hundreds of hours on the phone with Verizon tech support, and numerous trouble tickets, the issue was finally resolved when Verizon unloaded the modems at the central office. Verizon is notorious for over-subscribing their DSL modems.

Check you ISP speeds with:

Speedtest.net by Ookla - The Global Broadband Speed Test

Speakeasy Speed Test

The following website has some excellent diagnostic programs:

DSLReports Home : Broadband ISP Reviews News Tools and Forums

I suggest you run all the tests and diagnostics when you are experiencing the issue.

Regards

 

[fredyy]

i have a problem with my internet speed, it is very very slow
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : FREDY-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-22-FB-4C-58-BC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8b6:1db9:fd35:14be%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.88.219(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 23 August 2014 08:54:55
Lease Expires . . . . . . . . . . : 26 August 2014 08:55:34
Default Gateway . . . . . . . . . : 192.168.88.1
DHCP Server . . . . . . . . . . . : 192.168.88.1
DHCPv6 IAID . . . . . . . . . . . : 184558331
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-87-FD-06-00-22-19-EC-14-FE

DNS Servers . . . . . . . . . . . : 196.29.238.4
196.29.238.5
4.2.2.2
8.8.8.8
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-22-19-EC-14-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{24752A18-1B54-4050-8726-D98AC020C350}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2165686F-715F-4BD7-883D-484C11170CE3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:4e9:c6b:3be2:1b7d(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::4e9:c6b:3be2:1b7d%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>

 

[Ztruker]

Try using Clean Boot then to figure out what is causing the problem:

How to perform a clean boot in Windows

Didn't work

What didn't work? Did you do the Clean Boot? Did the computer run as well as when you booted to Safe Mode with Networking?

Spend some words to tell me what actually happened.

 

[Nightdash]

Try using Clean Boot then to figure out what is causing the problem:

How to perform a clean boot in Windows

Didn't work

What didn't work? Did you do the Clean Boot? Did the computer run as well as when you booted to Safe Mode with Networking?

Spend some words to tell me what actually happened.

Yes I did the Clean boot and didn't help, upload speed is still bad. No the computer didn't run as well as it did in safe mode with networking.

 

[Ztruker]

Thank you for clarifying what you did.

So, now we need to figure out what the difference between Safe Mode with Networking and Clean Boot is. Hopefully one of the other folks here can help. Meantime I'll do some searching and see if I can get this information.

Off to church now but will check in later.