Solved Asus Sonicmaster X102BA Bugcode usb driver Win7 64bit

[tfa]

Hello
I recently downgraded to windows 7 64 bit from windows 8 - a fresh install and when the PC comes back from the sleep mode it freezes for about 15 seconds and then reboots with the Bugcode usb driver blue screen error. I noticed in device manager its missing 2 drivers (SM Bus Controller and Universal Serial Bus (USB) Controller) and I cannot seem to find them anywhere can someone help please? I can provide or try anything asked. Thanks.

 

[maxie]

Hi Welcome to Seven Forums .. Download the Chipset Driver from the Link below ..


http://www.asus.com/supportonly/X102BA/HelpDesk_Download/

 

[tfa]

Hi maxie,
First off thank you for replying.
I tried the chipset - not sure which one because I have windows 7 64bit installed and it has 2 for windows 8 and 1 for windows 8.1 - none for windows 7 64 bit? I tried them all and it didn't work. However in device manager I manually clicked on SM Bus Controller and clicked "Update Driver" and browsed to the extracted zipped chipset install folder it worked. I am now left with only 1 driver in device manager to be installed the "Universal Serial Bus (USB) Controller" and when i tried the same steps to manually browse to the folder (and I tried all 3 chipset folders and included sub folders is checked) it could not find the driver. I also uninstalled all Universal Serial Bus Controllers, ran the chipset update and then clicked on “scan for hardware changes” after it finished I am still left with one Universal Serial Bus (USB) Controller not installed – listed in other devices. Anything else I may try?

Thanks again for your help much appreciated.

 

[maxie]

It is likely that your USB3 is the missing Driver .. It should have been included in the Download .. How ever try the Link below ..

AMD Chipset Drivers

 

[tfa]

maxie you sorted it thank you so much really appreciated thank you

 

[maxie]

Most welcome glad you got it sorted

 

[tfa]

Hi maxie,
After i installed the update all drivers from device manager were correctly installed and the USB 3.0 port now works thanks to your advice. However when I closed the PC lid to place it into sleep mode and then tried to power it back up - the BSOD error happened again. I have uploaded the dump file here if its any help if you can advise if not no problem but thanks again for your help.

https://onedrive.live.com/redir?resid=9D34C9249F4AD64B!147&authkey=!AFbn7mYvxDI_YSQ&ithint=file,.dmp

 

[maxie]

Hi there ... If it happens again start a new Thread under BSOD Help and Support ..

Follow the Link below .. There was really nothing in that file you Posted .. But i am sure it is related to the Driver ..


http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[tfa]

Hi maxie,
Thank you for your help as I can now use the usb 3.0 port and not missing any drivers so my PC is much better now than before i started this thread. However I am still getting the BSOD when the PC resumes from sleep mode so I will open a new thread for this issue. Thanks again for you assistance.

 

[maxie]

You're welcome .. You will get better support in the BSOD section ...

 

[goude]

Hello everyone

I am having similar problem. I downgraded asus notebook x102ba to windows 7 64bit and i'm having problems installing
the Ethernet drivers. I downloaded the win8 64bit and installed them but there is a yellow sign next to the network adapter:

Realtek PCIe FE Family Controller

Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39)

Can you please help me?

Many thanks

 

[BadPointer]

Hello everyone

I am having similar problem. I downgraded asus notebook x102ba to windows 7 64bit and i'm having problems installing
the Ethernet drivers. I downloaded the win8 64bit and installed them but there is a yellow sign next to the network adapter:

Realtek PCIe FE Family Controller

Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39)

Can you please help me?

Many thanks

You can use Snappy Driver Installer to find and install the required driver. Don't forget to download driverpacks beforehand so that it could be used offline.

 

[goude]

I will give that a try

Thank you for your reply.

 

[goude]

OK I managed to get the Network Adapter drivers from the RealTek Website, here is the link if anyone has the same problem.

Realtek

I still have 2 drivers missing though:
1. Universal Serial Bus (USB) Controller
2. Network Controller.

I will try this snappy driver.

 

[goude]

Downloaded Snappy Driver but where can I find the driver packs?

 

[BadPointer]

Downloaded Snappy Driver but where can I find the driver packs?

You must enable automatic updates over the Internet. Snappy Driver Installer should have asked that when you run it for the first time. Make sure settings.cfg contains "-checkupdates".
You should click on "Updates are available" at the top of the application window.

 

[goude]

BadPointer, you are a star and your Snappy Driver is a great program.
-checkupdates was not in settings.cfg so I added it and after that everything worked great.

It found all my missing drivers, downloaded them and installed them. It also looked for updated versions of my current drivers.

Thank you very much