BSOD stop 0x000000f4,keeps saying i/o error,mainly while viewing media

[canemichael97]

Hi i have been suffering BSOD for a while now, it all stopped and was okay for a week but has started up again. I get the stop code 0x000000f4. before it crashes i get a box come up saying "the instruction at 0x0000000075912c69 referenced memory at 0x0000000075912c69. the required data was not placed into memory because of an i/o error status of 0xc000000e".

I have run hard drive tester (chkdsk and sea tools) these come back okay. i have run memory tests and they are also okay.

Mainly happens while viewing webpages or videos.

files uploaded

many thanks

 

[HarriePateman]

   Warning

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

Your copy of windows is not genuine, Supports end here.

:info: Counterfeit installations such as yours contain heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them.

 

[canemichael97]

This is a genuine installation? I purchased it from overclockers about a year ago?

 

[HarriePateman]

However your product key matches any other installations on the web.

Il ask another staff member to come over and take a look, as software piracy is something we take very seriously.

If i am wrong i apologize and i will get your problem sorted for you.

 

[canemichael97]

i understand what your saying completely, its just i genuinely bought this so if you do say it is not genuine i suppose i will just have to search through old bank statements and get onto overclockers to sort it... looks like a new pc then....

 

[HarriePateman]

Lets not think like that yet, i may be wrong.

As its an OEM, have you replaced your motherboard or anything?

 

[canemichael97]

nope havnt replaced anything, purchased all parts about a year ago from places including overclockers and built the system. it was all working fine upto a week or two ago

 

[HarriePateman]

Okay, i have requested some support from a good friend he should be here shortly.

 

[canemichael97]

thankyou it is really appreciated

 

[HarriePateman]

No worries buddy.

 

[HarriePateman]

Okay mate i have spoken to another member for you and they have confimed my susposions.

His system specs is a custom build with a retail Motherboard, the key is an OEM_SLP for
Code:

Win 7,Home Premium,ACER/GATEWAY/PACKARD,XXXXX-OEM-8992687-00006

It cannot be legal on a retail motherboard. perhaps another case of someone thinking they bought a genuine Windows 7 when it is not. Sounds like his intentions were right, just who he bought it from is the crook.

Please contact the company, and explain what has happened.

If they need to contact me, [email protected]

 

[essenbe]

canemichael97, the key is an OEM_SLP key from Acer/Gateway/HP and is only valid on the OEM computer it came installed on. You have a retail Motherboard. There is no way possible it can be legal on a retail board. I would suggest you contact Overclockers. From what I understand, they are pretty reputable and would probably frown on someone selling hacked products on their site.

 

[canemichael97]

Right i will have to phone them first thing Monday morning... New pc it is then if this doesn't sort itself out

 

[HarriePateman]

Right i will have to phone them first thing Monday morning... New pc it is then if this doesn't sort itself out

Not a new PC mate, just a genuine copy of windows as that will sort out 80% of your problems the rest we will be more then happy to help with.

and to be honest there not that expensive, £34.00
http://www.amazon.co.uk/64-bit-Engl...&qid=1410640410&sr=8-5&keywords=windows+7+oem

 

[canemichael97]

Thanks anyway everyone

 

[HarriePateman]

No worries,