BSOD while Playing Team Fortress 2 and using mumble, error 0x00000044

[RyougaLolakie]

Hello, first time poster here. I'm getting bsods, mostly multiple irp complete request followed by stop 0x44. It happens while I was using mumble and playing TF2 at the same time. Is there a way to solve this issue? Here's a mini-dump in the attachment below. Thank you for your time.

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {fffffa800d0930f0, eae, 0, 0}

*** WARNING: Unable to verify timestamp for Xeno7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Xeno7x64.sys
Probably caused by :[COLOR="Red"][B] Xeno7x64.sys[/B][/COLOR] ( Xeno7x64+4f7b )

Followup: MachineOwner
---------

1: kd> lmvm Xeno7x64
start             end                 module name
fffff880`0457f000 fffff880`045a8000   Xeno7x64 T (no symbols)           
    Loaded symbol image file: Xeno7x64.sys
    Image path: \SystemRoot\system32\DRIVERS\Xeno7x64.sys
    Image name: Xeno7x64.sys
    Timestamp:        [COLOR="red"][B]Thu May 19 08:25:16 2011[/B][/COLOR] (4DD44E54)
    CheckSum:         0002E73E
    ImageSize:        00029000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

WinDBG blames the outdated BigFoot Networks Xeno PCI-E gaming adapter card. They were acquired by Qualcomm Atheros a few years ago, so you need to check their site to see if an updated driver is available:
Driver Downloads | Qualcomm Atheros, Inc.

 

[RyougaLolakie]

Thanks for the reply! Though that site seems to have the same version as I have, though I don't know if qualcomm actually updates their drivers. :/ Although, i uninstalled and installed the version that was on their site. I'll update it if I encounter a bsod again. If bsod's occure again, any other solutions?

 

[Golden]

If its the same BSOD the only remaining solution is to uninstall the card and remove it. There is no other fix for a malfunctioning driver which has no update.

 

[RyougaLolakie]

If its the same BSOD the only remaining solution is to uninstall the card and remove it. There is no other fix for a malfunctioning driver which has no update.

Ah ok, I figured that before i downloaded the version on the site, the drivers i have was outdated so I reinstall a new driver for it.

However, after few days of having bsod free, I've encountered another bsod which indicates a different stop error, 09f which means Power Driver State failure. It occured after I played about 3 hours of playing Dota 2. Could it be the same driver or something else? Here's a a minidump attachment below.

My apologies for not replying to this thread. Having a very busy week.

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009335050, fffff80000b9c518, fffffa800f3eab10}

*** WARNING: Unable to verify timestamp for mv91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91xx.sys
Probably caused by : mv91xx.sys

Followup: MachineOwner
---------

0: kd> lmvm mv91xx
start             end                 module name
fffff880`010fb000 fffff880`01188000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: [B][COLOR="Red"]mv91xx.sys[/COLOR][/B]
    Timestamp:        [COLOR="red"][B]Mon Nov 22 17:30:45 201[/B][/COLOR][B][COLOR="Red"]0[/COLOR][/B] (4CEA151D)
    CheckSum:         0004B35E
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Marvell RAID controller is outdated - update it, or if you are not using RAID arrays, best to uninstall it.

 

[RyougaLolakie]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009335050, fffff80000b9c518, fffffa800f3eab10}

*** WARNING: Unable to verify timestamp for mv91xx.sys
*** ERROR: Module load completed but symbols could not be loaded for mv91xx.sys
Probably caused by : mv91xx.sys

Followup: MachineOwner
---------

0: kd> lmvm mv91xx
start             end                 module name
fffff880`010fb000 fffff880`01188000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: [B][COLOR="Red"]mv91xx.sys[/COLOR][/B]
    Timestamp:        [COLOR="red"][B]Mon Nov 22 17:30:45 201[/B][/COLOR][B][COLOR="Red"]0[/COLOR][/B] (4CEA151D)
    CheckSum:         0004B35E
    ImageSize:        0008D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The Marvell RAID controller is outdated - update it, or if you are not using RAID arrays, best to uninstall it.

I'll try to find the new drivers. Unfortunately when I click checking for drivers in properties, windows said it was the best version available. Although there are some third party sites that contains the latest drivers, but which one is the right version for that driver? Mine's 88se9128 which is a chip from my motherboard.

 

[Golden]

Since you aren't using a RAID array, uninstall the driver. That is the easiest solution.

 

[RyougaLolakie]

Since you aren't using a RAID array, uninstall the driver. That is the easiest solution.

I tried to uninstall the driver, but windows automatically scan and installed the driver. Is there a way to prevent that?

 

[RyougaLolakie]

BUMP! I uninstalled it using driver sweeper and now it goes into bsod loop (error 7b). So now I'm doing system restore to the last date. Also, I found an update for Marvell drivers from my motherboard site, although their latest version was from November 2011. I'll install that driver once I got it sort it out. Got any suggestions on how to sucessfully uninstall the driver so I can install the new version on the site?

 

[RyougaLolakie]

Third bump, sorry if I'm spamming, but I want to let you know that I updated the driver from my motherboard website, although I'm not certain if this will solve the bsod from Marvell controller. If it happens, I'll uninstall it. Like my hd was set to achi when this system was bought few years ago. Then again, I'm not sure if uninstalling from control panel will have negative effect like last time I did this with driver sweeper that will cause inaccessible boot error. I don't want to make the same mistake again. So I'll ask you a question, will uninstall Marvell driver will have a negative effect?

As for the Bigfoot driver update, I'm still checking if the bsod appears. Funny thing is that I can play games without bsods until I encountered them. How is that possible?

Thank you, Golden, for finding the root causes of these bsods , although finding new drivers for those is a bitch since Marvell doesn't support drivers for downloads.

And speaking of old drivers how can I tell if these drivers need updating? I know about GPU drivers but not some drivers that I have on my system.

I'm still not out of the woods yet, if I get another bsod, I'll post a new dump. Fingers crossed.

 

[Arc]

Actually it is a bad installation, rather a bad installation of the driver CD.

The problematic elements found till now are, first

BigFoot Networks Xeno PCI-E gaming adapter .... a bundled element of

Featuring Bigfoot Networks Killer™ E2100 LAN onboard for Game Networking Platform

Next,

Marvell 91xx SATA 6G Controller .... caused from

Marvell 88SE9182 chip:

1. 2 x SATA 6Gb/s connectors (GSATA3_6, GSATA3_7) supporting up to 2 SATA 6Gb/s devices
2. Support for SATA RAID 0 and RAID 1

So, the process of installing all the things bundled by the motherboard driver CD is causing the issues here. You have only one internal HDD, so no need for RAID, but you have installed both the RAID features supplied there. Not only Marvel, but JMicron RAID, too.

If windows keeping the marvell driver reinstalling at its own, better you try another SATA port, a non-Marvell one. It will keep the Marvell driver inactive.

But, the best way to avoid problems for you will be to reinstall windows, and then to be careful to install drivers. Go to GIGABYTE - Motherboard - Socket 1366 - G1.Guerrilla (rev. 1.0) and take the drivers for Audio, LAN, and USB3. Let windows use the system native storage controller, no need to get any storage controller driver.

 

[RyougaLolakie]

Actually it is a bad installation, rather a bad installation of the driver CD.

The problematic elements found till now are, first

BigFoot Networks Xeno PCI-E gaming adapter .... a bundled element of

Featuring Bigfoot Networks Killer™ E2100 LAN onboard for Game Networking Platform

Next,

Marvell 91xx SATA 6G Controller .... caused from

Marvell 88SE9182 chip:

1. 2 x SATA 6Gb/s connectors (GSATA3_6, GSATA3_7) supporting up to 2 SATA 6Gb/s devices
2. Support for SATA RAID 0 and RAID 1

So, the process of installing all the things bundled by the motherboard driver CD is causing the issues here. You have only one internal HDD, so no need for RAID, but you have installed both the RAID features supplied there. Not only Marvel, but JMicron RAID, too.

If windows keeping the marvell driver reinstalling at its own, better you try another SATA port, a non-Marvell one. It will keep the Marvell driver inactive.

But, the best way to avoid problems for you will be to reinstall windows, and then to be careful to install drivers. Go to GIGABYTE - Motherboard - Socket 1366 - G1.Guerrilla (rev. 1.0) and take the drivers for Audio, LAN, and USB3. Let windows use the system native storage controller, no need to get any storage controller driver.

Ah, ok. It sucks that I'm no tech savvy (meaning no knowledge) when it comes to switching sata ports since I bought this pc from ibuypower. So reinstalling windows is the best option instead of switching ports? If so, I'll try to reinstall windows. Man, this is even more complicated but it's worth the shot.

As for the audio section, there are 3 drivers, which drivers should I install?

 

[Arc]

Ah, ok. It sucks that I'm no tech savvy (meaning no knowledge) when it comes to switching sata ports since I bought this pc from ibuypower. So reinstalling windows is the best option instead of switching ports? If so, I'll try to reinstall windows. Man, this is even more complicated but it's worth the shot.

Most of us are not tech savvy from the beginning, but we start from a certain point. And an issue is a good starting point.

But if you are afraid of opening the computer, dont do it. A clean reinstall will do good for you.

As for the audio section, there are 3 drivers, which drivers should I install?

Your Aduio driver is Realtek High Definition Audio (c:\windows\system32\drivers\rtkvhd64.sys). So you get the Realtek Function driver for Realtek Azalia audio chip from Gigabyte's download page.

If you have any more question about it, feel free to ask. And let us know how the computer works after the clean reinstall.

 

[RyougaLolakie]

Ah, ok. It sucks that I'm no tech savvy (meaning no knowledge) when it comes to switching sata ports since I bought this pc from ibuypower. So reinstalling windows is the best option instead of switching ports? If so, I'll try to reinstall windows. Man, this is even more complicated but it's worth the shot.

Most of us are not tech savvy from the beginning, but we start from a certain point. And an issue is a good starting point.

But if you are afraid of opening the computer, dont do it. A clean reinstall will do good for you.

As for the audio section, there are 3 drivers, which drivers should I install?

Your Aduio driver is Realtek High Definition Audio (c:\windows\system32\drivers\rtkvhd64.sys). So you get the Realtek Function driver for Realtek Azalia audio chip from Gigabyte's download page.

If you have any more question about it, feel free to ask. And let us know how the computer works after the clean reinstall.

Thanks! There are few questions I need to ask before I reinstall.

After installing Windows, when would I know when windows use its native storage driver? Will windows identified marvel device in the progress?

As for the Bigfoot lan driver, should I download the drivers from from Qualcomm site or the gigabyte site?

 

[Arc]

After installing Windows, when would I know when windows use its native storage driver? Will windows identified marvel device in the progress?

A Marvell SATA port is a port controlled by Marvell drivers, when it is installed. If it is not, then a Marvell port is an ordinary SATA port.

During installation, windows installs the native storage controllers by itself. If the storage controller mode is ATA/IDE, then it is pciide.sys and pciidex.sys. If the mode is AHCI then it is msahci.sys. You need not to do anything else for it.

As for the Bigfoot lan driver, should I download the drivers from from Qualcomm site or the gigabyte site?

Dont install the BIGFoot driver. Install the Atheros network driver only.

The same driver is available in both the Gigabyte's site and Qualcomm's site.

 

[RyougaLolakie]

After installing Windows, when would I know when windows use its native storage driver? Will windows identified marvel device in the progress?

A Marvell SATA port is a port controlled by Marvell drivers, when it is installed. If it is not, then a Marvell port is an ordinary SATA port.

During installation, windows installs the native storage controllers by itself. If the storage controller mode is ATA/IDE, then it is pciide.sys and pciidex.sys. If the mode is AHCI then it is msahci.sys. You need not to do anything else for it.

As for the Bigfoot lan driver, should I download the drivers from from Qualcomm site or the gigabyte site?

Dont install the BIGFoot driver. Install the Atheros network driver only.

The same driver is available in both the Gigabyte's site and Qualcomm's site.

That's good! I'll start reinstalling windows in a few minutes since I've backed up all the important files.

So I should install the altheros network drivers from qualcomm's site, correct? Sorry for the confusion, I mean I know Qualcomm bought Bigfoot killer networks, but that last sentence got me confused. Wouldn't you mind provide the link?

 

[Arc]

So I should install the altheros network drivers from qualcomm's site, correct? Sorry for the confusion, I mean I know Qualcomm bought Bigfoot killer networks, but that last sentence got me confused. Wouldn't you mind provide the link?

There is nothing to be confused, mate. Dont be scared.

If you want to get the driver from Qualcomm, the link was already provided by Golden in post #2. You can go there and get it ......

Driver Downloads | Qualcomm Atheros, Inc.

View attachment 334347
​

Why this one? Because GIGABYTE - Motherboard - Socket 1366 - G1.Guerrilla (rev. 1.0) says it has this chip.

Featuring Bigfoot Networks [hl]Killer™ E2100 LAN[/hl] onboard for Game Networking Platform

Is it easy now?

 

[RyougaLolakie]

So I should install the altheros network drivers from qualcomm's site, correct? Sorry for the confusion, I mean I know Qualcomm bought Bigfoot killer networks, but that last sentence got me confused. Wouldn't you mind provide the link?

There is nothing to be confused, mate. Dont be scared.

If you want to get the driver from Qualcomm, the link was already provided by Golden in post #2. You can go there and get it ......

Driver Downloads | Qualcomm Atheros, Inc.

View attachment 334347
​

Why this one? Because GIGABYTE - Motherboard - Socket 1366 - G1.Guerrilla (rev. 1.0) says it has this chip.

Featuring Bigfoot Networks [hl]Killer™ E2100 LAN[/hl] onboard for Game Networking Platform

Is it easy now?

Yup! Much easier now! I'll update this thread once I get things over with (still in the middle of backing up files) and hopefully I'll reinstall Windows (as well as installing the drivers you've provided and windows updates). Hopefully this'll solve the BSOD problem. *crosses fingers*

 

[Arc]

We will be subscribed to your thread. Let us know when you feel it is needed.