Windows 7 64Bit Driver issues for the Radeon HD6770M Video Card

maudib32

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I was wondering if anyone could help me with this issue I am having.

I have a HP Pavilion Dv7 laptop with a Radeon HD6770M Video card and when I installed the initial drivers after doing a factory restore on my laptop the video card showed the HD6770M in the device manager. Once I updated the drivers using the driver update utility from AMD the card now shows up as the HD6700M which is messing with video and games. This is really becoming an issue because I cannot update the Intel HD graphics drivers as well.

Any help with getting these drivers working correctly would be greatly appreciated.

(I should have sufficient system setup info in my system on the forums. If not let me know)
 

My Computer My Computer

At a glance

Windows 7 64 BitIntel Core i7-2630QM @ 2.00GHz8 GB DDR3Radeon HD 6770M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7
OS
Windows 7 64 Bit
CPU
Intel Core i7-2630QM @ 2.00GHz
Memory
8 GB DDR3
Graphics Card(s)
Radeon HD 6770M
Hard Drives
Samsung HM640JJ
Antivirus
Kapersky Pure 3.0
Browser
Google Chrome
Try installing the drivers from the HP site.
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
Try installing the drivers from the HP site.

HP did not have the latest drivers and certain programs wouldn't work and needed newer drivers than those available through HP.

Barring another system restore I cannot get the drivers to reconize HD6770M rather than HD6700M even when i try to go backwards with the drivers. I have tried everything and get out of date drivers if I just use the drivers from HP.

On another not when I go to manually set the driver of the video card I want to install the HD6770M does not show up in the list.

Rollback of drivers was successful I have the HD6770M drivers installed. The trick now is to update the drivers without it switching to the HD6700M drivers. Any suggestions?
 

My Computer My Computer

At a glance

Windows 7 64 BitIntel Core i7-2630QM @ 2.00GHz8 GB DDR3Radeon HD 6770M
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv7
OS
Windows 7 64 Bit
CPU
Intel Core i7-2630QM @ 2.00GHz
Memory
8 GB DDR3
Graphics Card(s)
Radeon HD 6770M
Hard Drives
Samsung HM640JJ
Antivirus
Kapersky Pure 3.0
Browser
Google Chrome
Did you find a fix for the INTEL card not updating? I had to install the AMD CCC (Catalyst Control Center) to recognize that my drivers were out of date. HP device manager DOES NOT say the drivers are out of date, Device Manager says my graphics drivers are up to date. THEY ARE NOT.

After running AMD CCC, it showed that my version 8.xxx.xxx (which was installed in 2011) needed to be updated to version 14.xxx.xxx (update in 9/14)

The AMD 6770M IS updating to the newest driver.
The INTEL card is NOT -

when going into the device manager, its showing there was installation of the new driver ERROR.

Im trying to update to OPEN GL so that I can use my new photo editing software.

I had to go into BIOS and select FIXED as opposed to DYNAMIC (which is DUAL actually)

Which allowed somehow the AMD driver to be recognized.

I ran DXDIAGNOSTICS to see if there were any issues, and it doesn't show ANYTHING WRONG.

I cannot run my newest photo editing software without OPEN GL - I can't disable the INTEL card because my entire laptop screen goes blank - and I plug into my monitor / television with HDMI cable and resolution is 640 x 480 - looks like safe mode. But, it will NOT allow me in inscrease screen resolution, the highest it will go is 1240 x 900 which I only run 1980 x 1020..

I need a fix.

Did you find one?

Thank you!!!

HP PAVILION dv7 6100 CTX
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64bit - Service Pack 1 - Home PremiumIntel(R) Core(TM) i7-2720QM CPU @ 2.20GHz16GBAMD Radeon HD 6700M Series / Intel Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv7 6100
OS
Windows 7 64bit - Service Pack 1 - Home Premium
CPU
Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
Memory
16GB
Graphics Card(s)
AMD Radeon HD 6700M Series / Intel Graphics
Hard Drives
Hitachi HTS727575A9E364
Antivirus
Malware Bytes
Browser
Chrome
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