Cant boot into Hp recovery partition

[newhen]

Hi my recovery partition on my hp machine is no longer booting when I choose it in the f11 menu in my machine, can anybody help me with this? Thanks - newhen

 

[SofTones]

What you need it for??? you probably have HP recovery DVD ?? Later, when you have nearly filled your HDD with rubbish, you will be happy to have the space back that recovery hides from you...

 

[sup3rsprt]

How and why did you come across this thread 4 months after it was written? Then attempted to answer it by asking many questions in a sarcastic manner?

Last I saw, HP doesn't give you recovery discs. You have to make them yourself...

 

[SofTones]

because I have a HP, and have the recovery disks with it, x2 DVDs

 

[SofTones]

I was scanning through and saw you had NO replies, so obviously nobody was interested in your problem.... just thought I'd let you know that SOMEone knew you had posted... if you have an attitude about it, then don't answer. AHHHHHHHHHHHHHH, I see you aren't the poster, no offense meant, joke was intended, not sarcasm....

 

[sup3rsprt]

no offense meant, joke was intended, not sarcasm....

no problem,

not all HP computers come with recovery discs. Many of them come with recovery partition inside the computer itself, from which you must make your own recovery discs using provided utilities from HP. (You could also order the recovery discs from HP website, but you must pay)

I assumed he didn't have the recovery discs which is why he tried to boot from the recovery partition. but maybe I'm wrong.

 

[whs]

If SofTones has 2 DVDs for the recovery/installation disks, I would suspect that someone burnt those from the recovery partition. From HP, you get only 1 DVD (at least I did after asking for it).

 

[SofTones]

[Picture removed]

sorry, it may have been only 1 DVD, but 3 CDs as well as photo !!!!!

 

[Kari]

Several months too late, but:

Older HP's came with recovery discs. Today all the new HP's, both laptops and desktops, come with a recovery partition and you have to burn the discs yourself.

If you can not boot to your recovery partition, open the partition in Windows. It let's you burn the recovery DVD's. Depending of the model you need three or four DVD's. Be careful, you can burn these discs only once; the burn option is then disabled and you can not burn a second set of recovery discs.

Kari

 

[whs]

SofTones, I think we are not in disagreement. You have 4 DVDs but only one is for the operating system. The others are ancillary.

 

[SofTones]

No no my friend, we are not in disagreement... I only stated the fact that MY HP came with recovery DVD, which states on it that it is for RECOVERY of a failed system, pop it into the DVD drive, start up and sit back whilst it recovers said system back to factory original, no input from you is neccessary... + HP's recovery partition, the partition I promptly deleted !!! and yes, maybe newer systems have a different method of recovery... I was unfortunate in the fact that I purchased my HP by credit card on the web, and a friend who was visiting China brought it out to me.... unfortunate in the fact that the power supply went 'tits-up' after 6 months, when I took it to an HP agent in Chengdu, they couldn't locate a similar power pack.. HP had NO such part number in their database of spares... I could get MANY smaller ones, less amps, same power, etc: In frustration, I tracked down the Chinese maker of the power pack, and they very kindly, and VERY cheaply gave me an identical replacement, with the HP part numbers on, that HP said didn't exist !!!!! Latterly, I sold that on, ans swore NEVER to give HP ONE more cent.. Ha haaaa, the HP agent even tried to charge me 900Yuan for actually LOOKING through the database... can you image what I told him ( in Chinese, of course...)

 

[chuckr]

HP had NO such part number in their database of spares... I could get MANY smaller ones, less amps, same power, etc: In frustration, I tracked down the Chinese maker of the power pack, and they very kindly, and VERY cheaply gave me an identical replacement, with the HP part numbers on, that HP said didn't exist !!!!!

Latterly, I sold that on, ans swore NEVER to give HP ONE more cent..

Ha haaaa, the HP agent even tried to charge me 900Yuan for actually LOOKING through the database... can you image what I told him ( in Chinese, of course...)

Fancy that!

Sterling "Customer Service"...

 

[whs]

No no my friend, we are not in disagreement... I only stated the fact that MY HP came with recovery DVD, which states on it that it is for RECOVERY of a failed system, pop it into the DVD drive, start up and sit back whilst it recovers said system back to factory original, no input from you is neccessary... + HP's recovery partition, the partition I promptly deleted !!! and yes, maybe newer systems have a different method of recovery... I was unfortunate in the fact that I purchased my HP by credit card on the web, and a friend who was visiting China brought it out to me.... unfortunate in the fact that the power supply went 'tits-up' after 6 months, when I took it to an HP agent in Chengdu, they couldn't locate a similar power pack.. HP had NO such part number in their database of spares... I could get MANY smaller ones, less amps, same power, etc: In frustration, I tracked down the Chinese maker of the power pack, and they very kindly, and VERY cheaply gave me an identical replacement, with the HP part numbers on, that HP said didn't exist !!!!! Latterly, I sold that on, ans swore NEVER to give HP ONE more cent.. Ha haaaa, the HP agent even tried to charge me 900Yuan for actually LOOKING through the database... can you image what I told him ( in Chinese, of course...)

Yeah, I know what you are talking about. I have two HP's, both purchased in the US. I had several problems with their support (coming out of India for the US customers). I then took the habit of going directly to their corporate office in the US where I was given what they call a "case manager". At least those guys have some muscle and can get things done.
On my HP laptop the battery died too. But I was able to get a replacement from this company ( Hewlett Packard 12 cell 8800 mAh (EV089AA, EX940AA EV088AA, 432306-001) Battery - HP Laptop Battery ) for a lot less money than the HP price.
I never had similar problems with my Gateway or Dell. Their support is pretty good. The Dell I bought in Germany and their support comes out of the eastern European countries (Poland and Slowakia). I guess that is cheaper for them because the cost of labor in Germany is sky high.

 

[Kari]

It is interesting how different experience we have. I am a sworn HP user because of the good quality of the products, excellent customer service (sales and service) and the easiness in everything. Been that over 10 years now.

At the moment we have at home 3 HP laptops, a HP HTPC and a HP desktop plus one HP Laserjet printer and one HP Photosmart printer/scanner. At work 6 HP desktops and/or workstations, 6 HP laptops, 2 HP Laserjets and 2 HP Photosmart printer/scanners.

Never an unsolved problem, never a promise HP didn't keep, never a problem with service or spare part or warranty and guarantee.

Funny.

Kari

 

[whs]

Kari, you are lucky. Maybe the German HP support is better than the support in the US. I never tried the support in Germany because my HP's are in the US. But don't you have to pay for support in Germany from day 1 whilst it is free for 1 year in the US. Maybe that makes a difference.