Solved IE9 running in the background windows 7

sjdanza

New member
Local time
4:50 AM
Messages
8
I have IE9 and it is continuously running in the background. I did have IE11 and it was doing the same thing. I have run AVG, Malwarebytes, Adaware and Microsoft Security Scanner and IE still runs in the background. I did remove Internet Explorer completely and Windows Explorer started running multiple sessions. I have used task manager to end task and after stopping all it starts to run in the background again. I think that this may have started fro an update since this has only been happening for the past few months. Anything that was detected has been removed and IE9 still runs in the back ground. I believe that someone has a reasonable answer and cure for this problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
Reset IE, then upgrade to IE11 again. By running in the background, it shows in task manager as a process correct? Have you tried right clicking it and choosing open containing folder? Where does it go?


warnsmall.png
Warning
Doing the following will reset internet explorer, and will lose all saved passwords and settings



You can try this as another option:

Tutorial for visual walkthrough:

http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

Worded steps:

Open :orb: Control panel. - Network and internet. - internet options - advanced - Reset - Check the box to delete personal settings - Click reset. Click ok. Restart the PC.

Open internet explorer. How does it act now?
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
1.) Download herdprotect: (choose the portable version)

Download herdProtect - Free Anti-Malware Platform

2.) Run the scan.

3.) When the scan finishes, save the results per the screenshot below. Then upload the log here.

DO NOT REMOVE ANYTHING YET. I will advise if anything needs removed when I receive the log.

Attached Images
313957d1397626709-degrading-windows-performance-save-results.png
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
When I go to reset IE there isn't any "reset" option.
I did run herdprotect and it was good for one day but IE is running in the background again. Herdprotect is a good program and I am going to run it once a month.
I did ruin herdprotecct again but it found nothing this time.
I know there is a solution to this problem and I would like to solve it and stop IE from running in the background.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
You did not remove anything that herdprotect found the first time right? I have it bolded to post the log, which you did not do.

Please post a screenshot of the advanced tab of internet explorer. You have to have a reset button, its there.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I did run Herdprotect. I did post the log but I guess it didn't stay, I will find it and repost.
After Herdprotect ran IE stopped running i the background. Then this morning it started running again. I did find the reset and did that. It stopped IE from running for about an hour and it started again.
I have attached the scan file.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
You have a lovely infection of conduit. :(

Ok please follow these directions exactly:


1.) Download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool

  • Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Upload the contents of that logfile in your next reply using the paper clip on the reply box.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

2.) Using AdwCleaner v3: Scan & Clean:

Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Upload the contents of that logfile in your next reply using the paper clip on the reply box.

Junkware Removal tool:


3.) Please download Junkware Removal Tool to your desktop.



  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Upload the contents of that logfile in your next reply using the paper clip on the reply box.
  • When completed make sure to re-enable your antivirus
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I uploaded the reports from adwcleaner. The JRT did nothing. It backed up 9 files and then closed. So far I do not see IE starting in the background but now I have COM Surrogate running (dllhost.exe) I can stop them quickly enough but I wonder why this has started. If the IE running in the background problem is solved that will be great. I will know tomorrow if it really has. I don't know what the JRT is suppose to do but it did nothing on my system. I did run it as administrator but it didn't do anything. I don't have a virus program loaded but will reinstall after I send this.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
For your antivirus program, use the free panda antivirus as your av and do a full scan. Remove anything found.

Free Antivirus Download - Panda Cloud Antivirus

Once that is done, restart the pc and lets move to malwarebytes.

________________________________________________________________________________________

Let see what else is going on here:

1.) Download malwarebytes anti malware found here:

https://www.malwarebytes.org/

Choose the Free version download.

2.) After it downloads, run the installation and install it.

3.) After install, open malwarebytes.

Choose to update now.

picture.php


When your updated, you should see something like this in the screenshot:

picture.php


4.) Then choose to run a scan after updates complete.

picture.php


5.)
After the scan completes, Remove anything found. Restart the computer.

6.) Open malwarebytes. Click the history button.
picture.php


Then Click on application logs.
picture.php


Choose the latest scan log, and click the view button.

picture.php


picture.php


Click on the export button, then choose text file. Save it somewhere.


7.) Post your results by using the paperclip and upload the log.

picture.php
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I started to download Panda but it says it will take 9 hours to download. That's not going to happen. IE was stopped yesterday but is back with a vengeance today. I am going to download Malwarebytes and see what that does.
Downloading all these programs without a permanent solution is getting nowhere. I can see that I will need to eventually do a system restore and hope that the problems are stopped.
I do appreciate all your effort and help but the problem persists.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
I started to download Panda but it says it will take 9 hours to download. That's not going to happen. IE was stopped yesterday but is back with a vengeance today. I am going to download Malwarebytes and see what that does.
Downloading all these programs without a permanent solution is getting nowhere. I can see that I will need to eventually do a system restore and hope that the problems are stopped.
I do appreciate all your effort and help but the problem persists.

You are infected, so of course the problems still persist. What kind of internet do you have that would take 9 hours to download such a small file?
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
"Infected" is a broad term. Perhaps it's a tool bar or extension. Many of the free software and/or tool bars report your activity back to the publisher or a separate collection site. They accumulate keystrokes and URLs then send this data back to their data collection facility. Google is a prime offender. Others are some of the "video converters" used to download (steal) YouTube content. Depending on how they are written, they may require IE to be running.

And just so I know that "problem" appears to be IE, you do understand that iexplore.exe and explorer.exe, as displayed in Task Manager, are NOT the same? Right? Explorer.exe WILL run all the time. It's part of the UI you are looking at right now.

An image of what you see in Task Manager would help as well as an image of the add-ons you have for IE. Click on Tools in the IE header then click on Manage Add-ons. Click on Toolbars and Extensions in the left pane and capture everything in the right pane. Do the same for Accelerators (in the left pane).

Addition:
Also post an image of what's in your Startup tab in advanced system settings.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro-x64i7-2600 3.4GHz - 3.8GHz Turbo8Gb - 2x4GB, Muskin 991770 PC3-1333Integrated Intel HD 2000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
So far right now it is just conduit, which would cause issues across all browsers, but I feel that something else is going on...

Agreed on the posting of startup entries. Running dds will grab more items such as processes. Perhaps we will do that once malwarebytes completes.

Also very good point carwiz about explorer.exe and iexplore.exe.

I did not even think about the user confusing that.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I have researched this problem and have found that it has existed since 2008. It affects Windows XP through Windows 8.1 and IE 8 though IE 11. The only real solution I saw was to restore the system. I can't say for sure that the problem is a virus, malware or a Microsoft update. This problem started for me a few months ago and the source can be anything. I have used all the programs you suggested, they have found something but not the problem with IE running in the background. I have seen so many different, possible solutions but in the end IE still runs in the background and uses major resources.
This may be a problem that can't be easily solved and restoring the system may be the only real solution. Once restored, I will be able to tell if it is a Microsoft update that is causing it.
Thank you for all your assistance. Someday a solution may be found and restoring won't be necessary.
I am going to try Panda but I will start it when I go to sleep since it will take several hours to download and run.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
I don't use IE at all. The only add on active is the Sun Java Console. I am well aware of the difference between Windows Explorer and Internet Explorer. I do have a YouTube downloader on my Firefox but not on IE. The accelerators on IE are Windows Live Email, Bing maps and Bing Translator.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
Alright well since you restored everything,

Here is some tips for the future:

I know this is a very long wall of text, But following the below will greatly reduce your chances of becoming infected again.

I advise you to install and use the following Free security programs/solutions so you do not get infected again:

-Panda antivirus -You can only have 1 antivirus installed at a time, I recommend using this one and uninstalling what you are using now.

-Malwarebytes

-Superantispyware

-Unchecky

-Should I remove it

-Web of Trust

-Set up open dns

Run the first 3 listed and scan around once every 2 weeks. (Panda updates automatically, others you need to pay for that feature.) Make sure you update them before scanning. Unfortunately no program out there is a silver bullet-there is no one program to protect you entirely. So due to this, it is necessary to have a couple of products to help keep you safe on all fronts.

Panda Cloud Antivirus: Panda cloud AV is a great free program that uses the cloud (the internet) to scan your pc for threats. This antivirus works very well at detecting the newest threats, as well as some unknown ones that have not yet been discovered. For information on how to use it, the manual is located here.


Malwarebytes: This is a great program to use to scan your pc for malware that your antivirus might possibly miss or not look for. A guide on how to use it can be found here.

Superantispyware: This is a great second opinion scanner which will scan for spyware and other types of PUPS. (Potentially unwanted programs.)

Unchecky: is a program that aims to keep unwanted programs from entering your pc when installing a new program. Most programs give you the option of express install or custom install. When you do a regular install of most applications, they add toolbars and other unwanted items to your pc. If you choose the custom option however, you can avoid most of these unwanted programs by unchecking them and then clicking next. This program does this for you automatically. It removes the checkmarks so that when you click next and next your way through the install proccess, you do not get a bunch of junk on your system. Keep in mind though, this is how most people get unwanted spyware etc on there pc. When installing any new program, google it and see if it has good reviews. Then during the install don't just click next and rush through it. Take your time to read what is in front of you, and uncheck anything you do not want.

The best part about unchecky is it's a install and forget. It updates automatically. And works to prevent unnecessary programs from sneaking in during software installs.


Should I remove it: This is not a malware scanner. What it does is it looks at all of the installed programs on your PC and gives you a percentage % of how many people uninstall the software. If the percentage % is high, I would remove it as it is most likely not a good program. It also gives a ton of information about what the program does and how it behaves.

WOT: (web of trust) is a very helpful browser addon that works with all web browsers and helps you to avoid nasty sites that have been known to host malware and the like. It uses a rating system by users as well as there own internal site investigations to place websites into categories and mark whether or not they are safe. It is a good tool to help you avoid clicking on a bad link in the first place.

Open DNS: is a service that helps you block known malware sites before they even reach your PC entirely. It also can be configured to block adult sites, and filter out other web sites based on categories. All for free. Not only does it protect your computers, but other devices as well.

For more information, see here:

https://support.opendns.com/entries/26514730-Web-Content-Filtering-and-Security

If it looks to advanced for you, it actually isn't very hard to set up. See the very first link above (set up open dns) which will take you to the setup page. You do not need to create an account if you wish not to. There is a link in the bottom right hand corner to avoid making an account if you do not want it. They have directions on how to apply it to your computer, or your router so that every device on your network can be protected.


Making windows security better for you and anyone using your PC:

Use the help and support which is found in your start menu for easy answer to questions and common tasks. The browse help (the blue book in the help an support window) will allow you to browse all the help documents Microsoft has available for the versions of windows you are using. Questions like how to uninstall a program, burn a cd can all be found there.

Keep windows up to date by using windows update and checking for updates frequently, or let Microsoft automatically update your pc which is the default setting.

Make sure your software that you use is up to date. This prevents security issues in the first place.

Java and adobe reader are most common for people to have installed, and also the most unnecessary. Many people do not need or use any of these programs. They are a great security risk to have on your machine. Adobe reader is mostly not needed since many web browsers can open pdfs by themselves, (chrome, firefox) never needing adobe reader. Java is also barely used by many sites out there anymore and is best left uninstalled until you need it.


Adobe flash is a common one that most people need and should always be updated. You can download the newest version here. Keep in mind if you use google chrome, you can uninstall adobe flash as it is built into chrome. No need to have it installed separately unless needed for other browsers.


When any software prompts to update, and you recognize the name of the software-Do so. Software updates are important, and should be done regularly. Most programs checks for updates automatically.

Uninstall unwanted/un-needed programs.

Make a habit every now and then and go into control panel-uninstall a program. This lists all the software installed on your PC. If you see any software you do not use or need, uninstall it. If the software has your PC manufacturer mentioned in it, you can leave it alone.


I also suggest using a standard user account in windows, and only using an admin account when you need to install software. If you have family members sharing your pc, create standard user accounts for them. See this link below on how to do so:

http://www.sevenforums.com/tutorials/181024-user-account-create.html


Why use a standard user account instead of an administrator account?

When using a standard account and you make a change or install a program that affects the whole system, UAC will prompt you to continue. Make sure the setting or program you are tying to install is listed, then click yes to continue. If you are just browsing the web and the prompt appears with a program you have not heard of, or do not know what it is, it is much safer to click no then yes. No will block the action, and if you were trying to do something, you can always start it again and choose yes.

UAC makes this easy, see here:

What is user account control (UAC)?

I also suggest choosing always notify for UAC:

What are User Account Control settings?


Those are my recommendations to you, and I Highly suggest you follow them. Should you have any questions, post back.

Do not feel like you need to do everything above, if your computer knowledge is limited do what you are able and feel comfortable doing. If you read all the instructions though you should be able to do it yourself.

With the solution provided above, your risk of malware infection drops considerably.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I have restored the system. Running all the programs has found a few things but did not stop IE from running in the background.
I have read a lot about this problem and the best and only suggested solution was to restore the system. I did that and when I got my programs and games loaded I created a restore point at that time.
I do not know what or where the problem came from but it is gone. It doesn't actually solve the problem but it definitely stops it when you restore the system.l
I definitely want to thank you for all your assistance.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1 64 bit1.6 dual core AMD8GBnvidia GeForce 9400GT
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer (Emachines)
OS
Windows 7 Home Premium SP1 64 bit
CPU
1.6 dual core AMD
Memory
8GB
Graphics Card(s)
nvidia GeForce 9400GT
Hard Drives
Hitachi HDS 721064CLA SCSI
WDC 00AAJS-65B4A SCSI
WDC 00AAKX-00ERM SCSI
Antivirus
System Mechanic
Browser
Firefox 33.0.2 IE9.0.8112.16421
Back
Top