Solved After Windows update, cannot login nor restore system

[Kaktussoft]

Ok, so now, I am really confused. I'm not sure if you want me in safe mode or not. So, here are the steps I took:

Went into safe mode with command prompt, typed in Dism /online /Get-Packages /Format:Table > C:\patches.txt. System sent back another command line.

Restarted, F8

Chose Repair My Computer (to see is something different might happen)
This time, got system recovery options screen
Chose startup repair: nothing
Chose system restore: no restore points
Chose command prompt. Typed in same code as above: system just sent back another command line.

do Dism /online /Get-Packages /Format:Table > C:\patches.txt
in safe mode. then post c:\patches.txt

Built in administrator account is already ACTIVE? And working?

 

[Kaktussoft]

So you use only ms office, internet explorer and some win7 built-in applications? Not a lot settings you have changed. Correct?

 

[amilatie]

Sorry, I missed those messages.

 

[amilatie]

So you use only ms office, internet explorer and some win7 built-in applications? Not a lot settings you have changed. Correct?

That's correct.

 

[amilatie]

Ok, so now, I am really confused. I'm not sure if you want me in safe mode or not. So, here are the steps I took:

Went into safe mode with command prompt, typed in Dism /online /Get-Packages /Format:Table > C:\patches.txt. System sent back another command line.

Restarted, F8

Chose Repair My Computer (to see is something different might happen)
This time, got system recovery options screen
Chose startup repair: nothing
Chose system restore: no restore points
Chose command prompt. Typed in same code as above: system just sent back another command line.

do Dism /online /Get-Packages /Format:Table > C:\patches.txt
in safe mode. then post c:\patches.txt

Built in administrator account is already ACTIVE? And working?

No, the built in admin account is not active. Doing the code now - will post in a minute

 

[Kaktussoft]

All your document are in "my documents" (and its subfolders)? And "my pictures" and "my music" etc? So not spread all around the harddrive?

C:\users\[youraccount] has these subfolders (and more)
Desktop=>what's on your desktop
Documents=>your documents
Downloads=>your downloads
Favorites=>your internet explorer favorites
Links=>favorite folders show in top left of "file explorer"
Music=>your music
Pictures=>your pictures
Videos=> you video's

Why not simple create a new user account? Afterwards move what's in those folders to the new user account?

Don't forget to delete the old username and its files after a few weeks!

 

[amilatie]

do Dism /online /Get-Packages /Format:Table > C:\patches.txt
in safe mode. then post c:\patches.txt

View attachment patches.txt
There is one interesting that has happened. Just to check, I chose safe mode, then chose my profile and tried to log in. Surprisingly, I was able to log in. Feeling optimistic, I started windows normally and tried to login. Unfortunately, I still received the message "the user profile service failed the logon.user profile cannot be loaded"

 

[amilatie]

All your document are in "my documents" (and its subfolders)? And "my pictures" and "my music" etc? So not spread all around the harddrive?

C:\users\[youraccount] has these subfolders (and more)
Desktop=>what's on your desktop
Documents=>your documents
Downloads=>your downloads
Favorites=>your internet explorer favorites
Links=>favorite folders show in top left of "file explorer"
Music=>your music
Pictures=>your pictures
Videos=> you video's

Why not simple create a new user account? Afterwards move what's in those folders to the new user account?

Don't forget to delete the old username and its files after a few weeks!

That's a good idea, but can I do that while in safe mode?

 

[Kaktussoft]

net   user   administrator   /active:yes
net   user   administrator   AnyPasswordYouWantAndDontForget

Have you done that already in safe mode?
After that login to user administrator with the correct password

 

[Kaktussoft]

The built-in administror account is for troubleshooting only! So logon normally with that name and create a new user account with admin rights. then logon as that user.

Post results

 

[amilatie]

net   user   administrator   /active:yes
net   user   administrator   AnyPasswordYouWantAndDontForget

Have you done that already in safe mode?
After that login to user administrator with the correct password

I did this and logged in using that profile. Soon after I logged on, my system froze and then I received an error about netprofm.dll. Then an error stating "the instruction at 0x00000.....referenced memory at 0x0000........ The required data was not placed into memory because of an I/O error status of OXC..." When I clicked ok, it was still frozen and has taken sometime to restart.

 

[Kaktussoft]

try it again

 

[amilatie]

Ok, this time I was able to log in and create another account to copy my other login. I am now logged into that account.

 

[amilatie]

So far, so good. Everything seems to be working fine so far. Thank you very, very much for hanging in there with me.

 

[amilatie]

All your document are in "my documents" (and its subfolders)? And "my pictures" and "my music" etc? So not spread all around the harddrive?

C:\users\[youraccount] has these subfolders (and more)
Desktop=>what's on your desktop
Documents=>your documents
Downloads=>your downloads
Favorites=>your internet explorer favorites
Links=>favorite folders show in top left of "file explorer"
Music=>your music
Pictures=>your pictures
Videos=> you video's

Why not simple create a new user account? Afterwards move what's in those folders to the new user account?

Don't forget to delete the old username and its files after a few weeks!

Can you tell me how to move the files over to the new profile?

 

[Kaktussoft]

What was your exact old username?
Wat exact new username?

 

[amilatie]

Katina was old name
Kat is new name

 

[Kaktussoft]

MOVE everything inside c:\users\Katina\documents to c:\users\Kat\documents
now you see the stuff in "my documents"?
Post results

 

[Kaktussoft]

So in file explorer go to c:\users\Katina
right click on documents, click "cut"
go to c:\users\Kat
right click in empty space and do "paste".

It says "already exists...." Respond with merge folders or something alike. desktop.ini already exists... you may overwrite... they are the same.

 

[amilatie]

Got it. Just moved all documents over. Thank you!