ASUS Motherboard H97 Plus

dw85745

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I just installed the ASUS board.
I'm getting an "i" in device manager for:
1) Ethernet Controller
2) PCI Simple Communications Controller
3) Unknown device

I have the DVD, but NOT sure where or if the drivers reside on this disk as No
Table of Contents is provides only directories with "obsure" names.
Windows Update cannot find a driver for the above.

Any help appreciated.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
build -
OS
Win 7 Pro x32
CPU
Intel I5-4690K
Motherboard
ASUS H-97Plus
Memory
8 GB
Graphics Card(s)
On Board
Sound Card
On Board
Other Info
ASUS MOBO Issues never resolved even by ASUS:
1) MOBO will NOT boot from other than the Default HDD drive.
2) MOBO will NOT boot Most DOS based CDs

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
maxie:

Thanks a BUNCH.

Had looked on their site but couldn't locate.
Maybe just frustration over all the problems I've had with this build and getting things up and going
since this new board has UEFI and a new BIOS GUI.
M$ has really controlled things to the point it is difficult to do anything other than want M$ want you to do.
Trying to load old software I still use -- even M$ -- has been a *(&^%$.

David
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
build -
OS
Win 7 Pro x32
CPU
Intel I5-4690K
Motherboard
ASUS H-97Plus
Memory
8 GB
Graphics Card(s)
On Board
Sound Card
On Board
Other Info
ASUS MOBO Issues never resolved even by ASUS:
1) MOBO will NOT boot from other than the Default HDD drive.
2) MOBO will NOT boot Most DOS based CDs
Hi David click on Support and then Drivers select your OS ..
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Every thing resolved except for the

PCI Simple Communications Controller.

Tried both an Internet Search and Reloading drivers from CD. -- NOT FOUND.

FWIW tried Enabling "Interrupt 19" on the BIOS Boot but still no go.


Heres Pics:
 

Attachments

  • PCI_Simple.PNG
    PCI_Simple.PNG
    14 KB · Views: 16

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
build -
OS
Win 7 Pro x32
CPU
Intel I5-4690K
Motherboard
ASUS H-97Plus
Memory
8 GB
Graphics Card(s)
On Board
Sound Card
On Board
Other Info
ASUS MOBO Issues never resolved even by ASUS:
1) MOBO will NOT boot from other than the Default HDD drive.
2) MOBO will NOT boot Most DOS based CDs
Hi David ... Did you Install the Intel Management Engine ? ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
maxie:

Thanks for responding.

Did you Install the Intel Management Engine ? .

No. Will check into it.
FWIW, I find this ASUS board to be a big headache.
Zero support from ASUS and then no way to tell whether I need ASUS or Intel Driver.

You would think that something as a "PCI Simple Communication Controller" would be
taken care on the CD that comes with the board.
Even Intel's Series 9, doesn't show up on Intel's site UNLESS I'm looking in the wrong place.

David
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
build -
OS
Win 7 Pro x32
CPU
Intel I5-4690K
Motherboard
ASUS H-97Plus
Memory
8 GB
Graphics Card(s)
On Board
Sound Card
On Board
Other Info
ASUS MOBO Issues never resolved even by ASUS:
1) MOBO will NOT boot from other than the Default HDD drive.
2) MOBO will NOT boot Most DOS based CDs
FWIW, I find this ASUS board to be a big headache.
Zero support from ASUS and then no way to tell whether I need ASUS or Intel Driver.

You would think that something as a "PCI Simple Communication Controller" would be
taken care on the CD that comes with the board.
I agree, the driver CD should have contained it. Perhaps you didn't choose it from the list you were presented of optional items?

As Maxie pointed out, that hardware ID is for the Intel Management Engine. And the Intel Management Engine driver for each of the ASUS H97 board variations is on the ASUS driver download page for each of them, in the CHIPSET group for each of these boards (note that your specs don't indicate your full configuration, including the H97 board type you have, although the thread subject stated H97-Plus.

H97-Pro, and set your operating system.

H97-Plus, and set your operating system. As Maxie pointed out this would seem to be for you.

H97-Pro Gamer, and set your operating system.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built, two systems (1) and (2)
OS
Windows 7 Pro x64 (1), Win7 Pro X64 (2)
CPU
i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
Motherboard
ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
Memory
8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
Graphics Card(s)
ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Sound Card
Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
Monitor(s) Displays
Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
Screen Resolution
1920x1200, 1920x1200 (1); 1920x1200 (2)
Hard Drives
(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
PSU
Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
Case
Acousti-Case 360 (1) and (2)
Cooling
Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
Keyboard
IBM PS/2 (1) and (2)
Mouse
Logitech MX Revolution wireless (1); Microsoft wired (2)
Internet Speed
100mbps down / 10mbps up
Antivirus
Microsoft Security Essentials; Malwarebyte Anti-Malware Pro
Browser
Firefox
Other Info
Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as Hauppauge HVR-2250 OTA/ATSC 2-tuner TV card in (1), running under Win7 WMC
It is better to get the Drivers from the Manufactures Website ...

As the Drivers you have on the Disc would be out dated ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Thanks dsperber and maxie for followup:

1) Driver disk is quite current. Only found one or two entries on Manufacturers site more current.
2) My principal complaints (not that anyone is listening) are:

---- ASUS support is non-existent at best. Had my previous board not burnt up and been in a position where I needed
to get up and running and time to do my research, I would have chosen another manufacturers board,
My problem. Hindsight is 20/20.

---- How one is supposed to make the linkage between "PCI Simple Communications Controller" and "Intel Management Engine"
is beyond me. Without the hardware IDs, this forum, and internet searches would be up the creek without a paddle.

--- Based on my reading so far of "Intel Management Engine", it appears it is principally for having Intel do automatic updates to your computer. What that has to do with "PCI Simple Communications Controller" is beyond me. Not saying it won't solve the problem, only that I'd rather have this device NOT active, then have Intel do automatic updates

The industry is getting bad about everyone putting all these things on my computer (including Intel and Microsoft) which are hidden behind the scenes -- installing Autoruns and Services -- without giving me the option To/Not To Install. Providing hidden links to clouds is the latest thing,

==============================

I do have a question as why certain things show up multiple times in CP > Device Manager.
For example the CPU shows up 4 times. My guess is they consider each core a device but not sure?
Another example is ACPI Fan. Again guessing that each stub for a fan is being controlled separately and hence considered a device.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
build -
OS
Win 7 Pro x32
CPU
Intel I5-4690K
Motherboard
ASUS H-97Plus
Memory
8 GB
Graphics Card(s)
On Board
Sound Card
On Board
Other Info
ASUS MOBO Issues never resolved even by ASUS:
1) MOBO will NOT boot from other than the Default HDD drive.
2) MOBO will NOT boot Most DOS based CDs
You guess could be right it might be cause of the Processor ... Asus sure has a lot of Bloatware ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
1) Driver disk is quite current. Only found one or two entries on Manufacturers site more current.
Well whether or not the Intel Management Engine driver is on the CD (as part of the chipset software) and perhaps you just overlooked selecting it for install, it's always a good idea to visit the manufacturer's driver download site to get the very most current drivers anyway. Even if these are just a duplicate of what's on the CD, at least you'll know you've got the latest and greatest software for your motherboard and related onboard peripherals, BIOS update, etc..


---- How one is supposed to make the linkage between "PCI Simple Communications Controller" and "Intel Management Engine"
is beyond me. Without the hardware IDs, this forum, and internet searches would be up the creek without a paddle.
That is EXACTLY what the Hardware ID is for. It is the exact specification for what each and every piece of hardware is, including vendor, model, revision, etc.

It is built into every piece of hardware and is exactly what the OS looks for to decide exactly what driver is required. It is exactly what Windows looks for up on the Microsoft Windows Update Catalog site in order to retrieve the latest vendor-provided drivers when you have Windows Update enabled to do that.

As far as the symbolic name which appears in Device Manager and whether or not that seems like decent and reasonable English, well that's out of our control. It's simply what the hardware vendor has chosen to name it.

As far as your "PCI Simple Communications Controller", forget about the English when trying to find the appropriate missing driver. That's precisely why we ask for the Hardware ID, so that you can then do a Google search for that hardware ID... in your case, for pci\ven_8086&dev_8cba&subsys_85341043&rev_00.

And that search returns hits which designate "Intel Management Engine". And going to the aforementioned ASUS driver download site for your H97 Pro board, sure enough in the "Chipset" section there is the download link for for "Intel Management Engine" driver.

That's just the way you need to proceed.

NOTE: from a related post on TomsHardware regarding "should I install the Intel Management Engine" driver, the reply explains:
The Intel® ME software components that need to be installed depend on the system's specific hardware and firmware features. The installer detects the system's capabilities and installs the relevant drivers and applications.

Additional Notes

If the Intel® Management Engine (Intel® ME) driver has not been successfully installed, you may see an error on a "PCI Simple Communications Controller" in Device Manager.

yes install it.
--- Based on my reading so far of "Intel Management Engine", it appears it is principally for having Intel do automatic updates to your computer. What that has to do with "PCI Simple Communications Controller" is beyond me. Not saying it won't solve the problem, only that I'd rather have this device NOT active, then have Intel do automatic updates

The industry is getting bad about everyone putting all these things on my computer (including Intel and Microsoft) which are hidden behind the scenes -- installing Autoruns and Services -- without giving me the option To/Not To Install. Providing hidden links to clouds is the latest thing,
I think conceptually that is indeed the purpose for this whole feature set... probably to provide remote administration and support for machines in an Enterprise, by the system administrators. As to whether or not you'll ever make use of this capability, the answer is almost certainly NO.

Nevertheless, your post asks for help in resolving these remaining items in Device Manager that still show missing drivers, and THIS is that missing driver!

So if you can't disable the firmware requiring this in your BIOS (it's usually Intel V-Pro or something like that), then just install the missing driver and you won't have anything missing in Device Manager any longer. You don't need to worry about anything running behind the scenes doing something without your knowledge. This is simply the driver to enable the hardware capability which would be needed in support of Remote Administration software... if you did want to make use of it, or if your corporation's network department used it to maintain its user computers remotely.


I do have a question as why certain things show up multiple times in CP > Device Manager.
For example the CPU shows up 4 times.
My guess is they consider each core a device but not sure?
Another example is ACPI Fan. Again guessing that each stub for a fan is being controlled separately and hence considered a device.
Can you post a screenshot showing what you're referring to.

I've only got one item in my own Device Manager -> Computer (and I have a quad-core CPU), and I also show zero items for Device Manager "Fans" (i.e. there is not device called "Fans", although my chipset sensor provides RPM's from the motherboard headers for FIVE fans in my system to my hardware monitoring software product Aida64).

Can you please clarify by a screenshot showing what you're asking about.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built, two systems (1) and (2)
OS
Windows 7 Pro x64 (1), Win7 Pro X64 (2)
CPU
i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
Motherboard
ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
Memory
8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
Graphics Card(s)
ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Sound Card
Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
Monitor(s) Displays
Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
Screen Resolution
1920x1200, 1920x1200 (1); 1920x1200 (2)
Hard Drives
(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
PSU
Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
Case
Acousti-Case 360 (1) and (2)
Cooling
Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
Keyboard
IBM PS/2 (1) and (2)
Mouse
Logitech MX Revolution wireless (1); Microsoft wired (2)
Internet Speed
100mbps down / 10mbps up
Antivirus
Microsoft Security Essentials; Malwarebyte Anti-Malware Pro
Browser
Firefox
Other Info
Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as Hauppauge HVR-2250 OTA/ATSC 2-tuner TV card in (1), running under Win7 WMC
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