Solved DisplayDrivers crash when playingGames. Relaunching them causes BSOD.

[teza789]

Hey! Been trying to play Payday 2 and Skyrim lately and the game windows just turn white which tell me my display drivers are crashing. When trying to relaunch a game it will appear for a few moments then I will recieve a bsod.

I am using a Sapphire R9 280 and my drivers are up to date.
My BSOD always has something about the file atikmpag.sys so I believe it might be a problem with that?

I have attached the file DM LOG has created for me and a screenshot of the BSOD. Please do ignore one of the BSODs has I have never encountered it again even with a heavy load on my computer or when using it for long hours. Please only focus on the Display Driver ones.

I will appreciate any help!

NOTE: I have only been trying to play Payday 2 and Skyrim, no other games have been tested.

 

[Laith]

Hello and welcome to Sevenforums!rb:

Run Display Driver Uninstaller(DDU)
When you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

 

[teza789]

Hello and welcome to Sevenforums!rb:

Run Display Driver Uninstaller(DDU)
When you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

I shall be doing this now thank you! What could have been causing this problem in the first place if you don't mind me asking? Should I also remove the AMD folder or keep it?

 

[Laith]

Yes, there are several reasons, could be that the latest update is causing it or more stuff.

 

[teza789]

Only just got around to reinstalling my drivers after letting DDU do it's thing. I'll do some tests now to see if I receive another BSOD.

 

[teza789]

Ok, my drivers crashed again. So I'm going to assume that when I try to open the game again I'll receive another BSOD.

EDIT: Yes I received another BSOD.

 

[Laith]

Wait, run Furmark if it BSODs then you need to replace the videocard, http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

 

[teza789]

Wait, run Furmark if it BSODs then you need to replace the videocard, http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

I ran Furmark and I did not receive a BSOD.

 

[Laith]

Try switching monitors.

 

[teza789]

Try switching monitors.

I don't have any spare monitors to try sadly. I don't own a tv either weirdly enough..

 

[Laith]

Can you loan one from an friend?

 

[derekimo]

If you want to try a different driver, there have been a couple people with R9 2xx cards that reported decent results with this beta driver,

AMD Catalyst 14.7 Beta Driver for Windows

Those cards are frequent visitors here in the BSOD section, so it could take some trial and error to solve this.

You're in good hands with Laith, just thought I'd share that tidbit.

 

[Laith]

Thanks for the info, derekimo.

 

[derekimo]

Thanks for the info, derekimo.

You're welcome Laith.

 

[Laith]

 

[teza789]

If you want to try a different driver, there have been a couple people with R9 2xx cards that reported decent results with this beta driver,

AMD Catalyst 14.7 Beta Driver for Windows

Those cards are frequent visitors here in the BSOD section, so it could take some trial and error to solve this.

You're in good hands with Laith, just thought I'd share that tidbit.

Apologises for not being able to get back in touch! I've been quite busy these past few days which is unfortunate as this will hamper my ability to try everything straight away, so I'm sorry if you might have to stick with me longer than you should.

So I should try 14.7 correct? Just asking in case you would rather me try the 14.11.2 driver. Also, when using DDU, should I remove the AMD folder from my computer and allow the driver to re-create it again? Just in case that helps?

 

[Laith]

No, try 14.6 regular release NOT BETA and when you use DDU always make sure you check the "Remove C:/NVIDIA and C:/AMD Folders".

 

[teza789]

No, try 14.6 regular release NOT BETA and when you use DDU always make sure you check the "Remove C:/NVIDIA and C:/AMD Folders".

Always remove the folder? Oooo crap (Excuse my French), I never did this the last time I removed my drivers. Alright, what I'll do is I will remove my drivers with my folder this time and attempt the latest drivers again just to check if it was my pre-existing folder causing this. If that doesn't work, I will look for 14.6 and attempt that.

 

[Laith]

Okay.

 

[teza789]

Just thought I'd mention just after finishing installing my drivers, I believe AVG is bringing up a false positive saying launchurl.bat is a threat when setting my scaling correctly in CCC. Just thought I'd mention this in case it has any value. Going to test my driver again now.