Solved openGL has me stumped

[Elljay]

Perhaps you should check the version that you already have:

Start > Right click on Computer and select Manage from the context menu:

View attachment 360543


Click on Device Manager >
Double click on Display Adapters >
Double click on the description of your Adapter:

View attachment 360544

OK I'll check it out tomorrow. Thanks for the map Ussername Issues.

 

[Elljay]

Ok Maxie, I installed the driver you gave me, it didn't fix the issue.

 

[Elljay]

View attachment 360611

Perhaps you should check the version that you already have:

Start > Right click on Computer and select Manage from the context menu:

View attachment 360543


Click on Device Manager >
Double click on Display Adapters >
Double click on the description of your Adapter:

View attachment 360544

OK Username Issues, I verified it.
Just for fun I did mine too. Here is screen clips of both results.
They are not the same.
By the way, I have Autodesk Desk installed on my desktop and all has been well.
One reason why I recommended it to her.

 

[Elljay]

I installed the one you gave me Maxie. Then I tried to run Pixlr Autodesk and it didn't work.
So I went back to Pixlr Support and then back to Intel to read more about OpenGL. Then I went to her desktop and found OpenGL and everything that was in the box that was turned off- I turned on. It still doesn't work. So I have no idea what I am doing.
Here are some clips. Sorry, I don't know how to make them bigger? How do I make these readable?

 

[AddRAM]

https://developer.nvidia.com/opengl

 

[UsernameIssues]

I installed the one you gave me Maxie.
~~~

Did that change the version that Windows reports or is it still 8.15.10.1930?

~~~
Here are some clips. Sorry, I don't know to make them bigger? How do I make these readable?

The attached files are okay. Depending on the browser used to read this thread, you can right click on each image and open one image in another tab or window - then click on the image to enlarge. If right clicking does not offer to open the image like that, then just a regular, single left click on one of the images should display just that image - then click on the image to enlarge. Once you are finished viewing that one image, use the browser's back button to go back to the thread/post and repeat the steps for the next image.

It is fine if you want to write text on or above each screenshot, but it is probably quicker to write your text about the screenshot in your post, then put the image right below that text. See post #20 for an example of inline images.

See this tutorial for info on how to get the screenshots in the body of your post (as opposed to at the end of the post as attachments): http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Using steps 10 thru the end of that tut should make it easier (fewer steps) for the reader to see each screenshot.

 

[Elljay]

No it didn't change the version. It's the same.
Thanks for the links Username Issues.

 

[maxie]

Did you purchase the Program or Download the Free Version ? ...

 

[Elljay]

Did you purchase the Program or Download the Free Version ? ...

It's the free version for desktop that I downloaded for her. I have it too on my laptop and it works fine.

 

[maxie]

Very strange I see no reason why it should not work ... You seem to have the correct Settings ...

 

[Elljay]

Very strange I see no reason why it should not work ... You seem to have the correct Settings ...

Yes, strange. The last clip is how they looked when I opened up the box. I changed the settings. Everything that says off - I turned on.

 

[Elljay]

https://developer.nvidia.com/opengl

Hi AddRAM. I'm not understanding why you gave me this link.

 

[AddRAM]

Just trying to help, if you can`t use the info, just disregard it

 

[Elljay]

Just trying to help, if you can`t use the info, just disregard it

Thanks. She has Intel.

 

[Elljay]

I'm requesting more help please

Hi there. I'm requesting more help.
I don't know where to go from here.
Should I just uninstall what I did and reinstall all drivers or update them or...?

 

[UsernameIssues]

Hi there. I'm requesting more help.
I don't know where to go from here.
Should I just uninstall what I did and reinstall all d rivers or update them or...?

According to this link, PIXLR AUTODESK requires OpenGL 2.0 or higher.




According to this PDF for the Intel G31
and this PDF for the Intel G33,
both chips only support up to OpenGL 1.4





:-(

 

[Elljay]

Thank you UsernameIssues.
What do I do? or Does this mean I can't do anything, except tell her to buy a more modern PC.

 

[Elljay]

Oh well, I tried. I am defeated on this one. My sister is buying a Mac. Solved.

 

[UsernameIssues]

Yes, new hardware is needed in order to run that software. I have nudged several people to convert to macs.

A mac should work well for her for many years to come. Apple's limited hardware options make for fewer problems with software - until the hardware gets old and it cannot handle OS updates - then you cannot install some new software. I ran into that twice yesterday with older Apple hardware.

 

[Indianatone]

Sounds like all the machine needed was a newer video card (AGP, PCI or PCIe) to solve that issue. As it is a laptop then you have to purchase a newer model. She will need a Mac version of all her programs too.