Frequently 0x0A error when first boot of the system

edmondhk

New member
Local time
1:36 AM
Messages
4
My PC frequently 0x0A error when its first boot in system. It happen before it show the account selection, the page for me to click on my account and enter the password.

I have tried update my display card driver, windows update is on.
I also done the sfc /scannow, it return some file is damaged but can't be fix. I have uninstalled the related windows update but it still the same. Please also see the CBS log.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel i5 750 2.66GB8GB DDR3 1600MSI NVDIA GTX660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel i5 750 2.66GB
Motherboard
Gigabyte P55A-UD3
Memory
8GB DDR3 1600
Graphics Card(s)
MSI NVDIA GTX660
Sound Card
ASUS STX
Monitor(s) Displays
BenQ 24 inch
Screen Resolution
1900x1200
Hard Drives
OS: Intel 730 480GB
Data: Hitachi 2TB Coolspin X2@RAID1
Data2: Toshiba 500GB 2.5inch 5400rpm
Data3: 80GB 7200rpm IDE
PSU
Antec EA380
Case
Coolermaster
Cooling
Coolermaster Hyper212
Keyboard
Dell 8135
Mouse
Logitech MX Master
Internet Speed
PCCW 200Mbps fibre
Antivirus
Kaspasky 2014 Internet security
Browser
Waterfox
Other Info
Broadcom 5751 LAN Card
NEC USB3.0 onboard
Hello, edmondhk. If you would, I need your detailed system specs

Please fill out your System Specs

   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

I looked at your last 5 dump files this is what they said. Each was one or the other.

Code:
Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, fffff80004c5e509}

*** WARNING: Unable to verify timestamp for kltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
[COLOR="Red"]Probably caused by : NETIO.SYS[/COLOR] ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )


Code:
Followup: MachineOwner

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80004cd4cd6}

[COLOR="Red"]Probably caused by : tcpip.sys [/COLOR]( tcpip!IppRestructureHashTableUnderLock+39 )

Followup: MachineOwner

NETIO is a windows file provided by windows update that controls all network I/O operations.

tcpip is another windows update file that deals with networking. It seems to be network related and either failed updates or corrupted ones.

Please open installed updates from Windows update and see if you have either of these Windows updates. I know you said you uninstalled an update, but make sure both of these is uninstalled. KB3022345 and KB3068708. Then please run sfc /scannow again from an elevated command prompt.You may have to run it 3 times with reboots in between each time.

I would also update yout Lan driver from your motherboard's web site. Try that and let me know how it goes.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Hello, edmondhk. If you would, I need your detailed system specs

Please fill out your System Specs

   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

I looked at your last 5 dump files this is what they said. Each was one or the other.

Code:
Use !analyze -v to get detailed debugging information.

BugCheck A, {10, 2, 0, fffff80004c5e509}

*** WARNING: Unable to verify timestamp for kltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
[COLOR=Red]Probably caused by : NETIO.SYS[/COLOR] ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )
Code:
Followup: MachineOwner

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80004cd4cd6}

[COLOR=Red]Probably caused by : tcpip.sys [/COLOR]( tcpip!IppRestructureHashTableUnderLock+39 )

Followup: MachineOwner
NETIO is a windows file provided by windows update that controls all network I/O operations.

tcpip is another windows update file that deals with networking. It seems to be network related and either failed updates or corrupted ones.

Please open installed updates from Windows update and see if you have either of these Windows updates. I know you said you uninstalled an update, but make sure both of these is uninstalled. KB3022345 and KB3068708. Then please run sfc /scannow again from an elevated command prompt.You may have to run it 3 times with reboots in between each time.

I would also update yout Lan driver from your motherboard's web site. Try that and let me know how it goes.

Thank you sir, I will try to deal with my NIC, which is a boardcom one.
I have also updated my PC spec.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel i5 750 2.66GB8GB DDR3 1600MSI NVDIA GTX660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel i5 750 2.66GB
Motherboard
Gigabyte P55A-UD3
Memory
8GB DDR3 1600
Graphics Card(s)
MSI NVDIA GTX660
Sound Card
ASUS STX
Monitor(s) Displays
BenQ 24 inch
Screen Resolution
1900x1200
Hard Drives
OS: Intel 730 480GB
Data: Hitachi 2TB Coolspin X2@RAID1
Data2: Toshiba 500GB 2.5inch 5400rpm
Data3: 80GB 7200rpm IDE
PSU
Antec EA380
Case
Coolermaster
Cooling
Coolermaster Hyper212
Keyboard
Dell 8135
Mouse
Logitech MX Master
Internet Speed
PCCW 200Mbps fibre
Antivirus
Kaspasky 2014 Internet security
Browser
Waterfox
Other Info
Broadcom 5751 LAN Card
NEC USB3.0 onboard
Check your Windows Updates too. Both of those are Windows Update files. It could be a corrupted OS or a bad network driver. Also, I see you have a Gigabyte Motherboard. If you have any of the Gigabyte Utilities, I would uninstall every one of them. Gigabyte utilities are known to cause BSODs.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Just noticed.

From system specs.

PSU Antec EA380

Recommended min. for Graphics Card MSI NVDIA GTX660 is a 450W.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Kaspersky driver kltdi.sys caused at least 1 bsod . it can be seen in first code box.

update Kaspersky programs or remove them using removal tool. I would go for removal - Service articles

tcpip.sys and netio.sys are Microsoft networking related drivers. neither is at fault here nor is either corrupted nor is os corrupted (if so, 0x109 kernel corruption bsods would be the order of the day). tcpip.sys and netio.sys are just defaults here, just like other ms drivers that show up in dumps are.
 

My Computer My Computer

At a glance

W10, 8.1
Computer type
PC/Desktop
OS
W10, 8.1
Dear all,

I have update my boardcom NIC driver, remove KB3022345 and KB3068708.
Now I get my sfc clean. Now see will it happen again in tormorrow.
Thanks you all for your kindly help.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel i5 750 2.66GB8GB DDR3 1600MSI NVDIA GTX660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel i5 750 2.66GB
Motherboard
Gigabyte P55A-UD3
Memory
8GB DDR3 1600
Graphics Card(s)
MSI NVDIA GTX660
Sound Card
ASUS STX
Monitor(s) Displays
BenQ 24 inch
Screen Resolution
1900x1200
Hard Drives
OS: Intel 730 480GB
Data: Hitachi 2TB Coolspin X2@RAID1
Data2: Toshiba 500GB 2.5inch 5400rpm
Data3: 80GB 7200rpm IDE
PSU
Antec EA380
Case
Coolermaster
Cooling
Coolermaster Hyper212
Keyboard
Dell 8135
Mouse
Logitech MX Master
Internet Speed
PCCW 200Mbps fibre
Antivirus
Kaspasky 2014 Internet security
Browser
Waterfox
Other Info
Broadcom 5751 LAN Card
NEC USB3.0 onboard
Unfortunately, It happen again.
Here is the fresh dump
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel i5 750 2.66GB8GB DDR3 1600MSI NVDIA GTX660
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
Intel i5 750 2.66GB
Motherboard
Gigabyte P55A-UD3
Memory
8GB DDR3 1600
Graphics Card(s)
MSI NVDIA GTX660
Sound Card
ASUS STX
Monitor(s) Displays
BenQ 24 inch
Screen Resolution
1900x1200
Hard Drives
OS: Intel 730 480GB
Data: Hitachi 2TB Coolspin X2@RAID1
Data2: Toshiba 500GB 2.5inch 5400rpm
Data3: 80GB 7200rpm IDE
PSU
Antec EA380
Case
Coolermaster
Cooling
Coolermaster Hyper212
Keyboard
Dell 8135
Mouse
Logitech MX Master
Internet Speed
PCCW 200Mbps fibre
Antivirus
Kaspasky 2014 Internet security
Browser
Waterfox
Other Info
Broadcom 5751 LAN Card
NEC USB3.0 onboard
edmondhk, this is what your dump file said

Code:
Use !analyze -v to get detailed debugging information.
BugCheck A, {10, 2, 0, fffff80004c6c509}
*** WARNING: Unable to verify timestamp for kltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for kltdi.sys
Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+24f )
Followup:     MachineOwner

kltdi is your Kaspersky Network Filtering, NETIO is the Network Manager. You arte obviously having some kind of network problems, possibly caused by your illegal operating system.

You have an OEM_SLP version of windows from an HP computer installed on a Retail Gigabyte motherboard, which is not possible without a hackers exploit to make it activate. A hackers exploit alters system files which will eventually cause problems.

Counterfeit installations such as yours contain heavily modified code that causes the installation to behave it unexpected ways. Analyzing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.





My recommendation is to install a genuine Windows 7. This will minimize the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a Genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Back
Top