Solved Log in goes back to login

[copiman]

I have a desktop hp p6837c with 7 Home Premium. When you login it says logging off then goes back to login screen. I can get to safe mode sometimes. Not sure what to do.

 

[bigmck]

Can you logon in Safe Mode? http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[copiman]

Can you logon in Safe Mode? http://www.sevenforums.com/tutorials/69585-safe-mode.html

Yes, I can login to safe mode.


UPDATE: I enabled the hidden Administrator account and can use it to log in. Takes a while but I'm in. I still have issues with the other accounts. Something tells me that the user profiles are messed up. Should I delete the other UACs and recreate them? Not sure. Any advice?

 

[bigmck]

Before you delete any User Accounts, lets try this. Logon with the Admin account. Do a Screen Capture of your Disk Management. Use this tutorial to do it if not sure. http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

 

[DavidE]

Also, Windows Update KB2097877 has caused problems.
If you have KB2097877 installed, uninstall it and see if that helps.

 

[copiman]

Before you delete any User Accounts, lets try this. Logon with the Admin account. Do a Screen Capture of your Disk Management. Use this tutorial to do it if not sure. http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

Thanks bigmck. Here is the disk management.

 

[copiman]

Also, Windows Update KB2097877 has caused problems.
If you have KB2097877 installed, uninstall it and see if that helps.

Thanks DavidE. I checked and it is not installed on this PC.


UPDATE: I think you meant KB3097877. I don't have this one either but it was sitting there waiting to be installed. I hid it for now. Just saw a post about it.

 

[bigmck]

Your Disk Management is OK. Let's go with the User Account fix and see what that does. Go in through you Admin Acct and make a new user account that you will use in the future. Before you delete the others, just see if you can log in with the new account. If not go back in with the Admin Account and delete the old User Accts. Again try to log in with the New User Acct. If nothing, then I would suggest using your Recovery Partition and install Windows 7 again. This will erase all of your files in the PC and make it just like the day your purchased it. Do you have a lot files that you do not want to lose?

 

[copiman]

I created a new user and it had the same issue. I have 43.4G of files that I need to keep. I'm trying to delete an account now and it seems to be taking some time. I selected to keep the files when I chose to delete the user.


UPDATE: It keep the files. I guess I have no other option but to use the recovery partition.

 

[bigmck]

I created a new user and it had the same issue. I have 43.4G of files that I need to keep. I'm trying to delete an account now and it seems to be taking some time. I selected to keep the files when I chose to delete the user.


UPDATE: It keep the files. I guess I have no other option but to use the recovery partition.

There is one thing you can do to save your files. You can get an external disk and clone your whole drive to it. You can then use the Recovery Partition and get your drive like new. You will then have your files and you can just copy them from the external drive to you PC. If you want to do this, I can point you to a good site to buy the drive and show you where to get the free software to clone the files. Let me know.

 

[copiman]

I have a Western Digital My Book External Drive I can use. Normally I just drag the files to it. But if you know of a way to do it I would be very interested. I need to learn as much as I can. I'm a student learning computers and networks.

 

[bigmck]

I have a Western Digital My Book External Drive I can use. Normally I just drag the files to it. But if you know of a way to do it I would be very interested. I need to learn as much as I can. I'm a student learning computers and networks.

You will need about 650 GB of free space on your external drive. Have you got that much? If so, go to this site Macrium Reflect Free and down load Macrium Reflect. It is a free program and one of the best. Install it on your PC and clone the entire C: drive to the external disk. When you have the files there you can launch the Recovery Partition and put the new Windows in your PC. Let me know if you have any questions on the procedure. I will check the site regularly tonight. I will then tell you how to get the cloned files to your new C: drive. Later

 

[DavidE]

I guess I have no other option but to use the recovery partition.

Personally i would try a Repair Install before a Recovery or Clean Install.
See this tutorial for more info: http://www.sevenforums.com/tutorials/3413-repair-install.html

I need to learn as much as I can.

I've learned
- Keep periodic System Image backups for the OS+Programs partition (i use Macrium). - Keep all important User Data backed up, and not stored on the [C] partition. - Store User Data on a different partition than the [C] drive (OS+Programs).

 

[copiman]

I guess I have no other option but to use the recovery partition.

Personally i would try a Repair Install before a Recovery or Clean Install.
See this tutorial for more info: http://www.sevenforums.com/tutorials/3413-repair-install.html

I need to learn as much as I can.

I've learned
- Keep periodic System Image backups for the OS+Programs partition (i use Macrium). - Keep all important User Data backed up, and not stored on the [C] partition. - Store User Data on a different partition than the [C] drive (OS+Programs).[/QUOTE] The link you provided indicates it is now impossible to do repair installs with Windows 7. See post # 1925 to 1932 on the link. Let me know what you think. I have an ISO w/ SP1 or if you know of a more current place, I can burn another. Will a repair cause a problem with the recovery partition if it fails? I ask because right now I can back up files, do recovery, do Windows updates, reload files and 3 programs. This is not my PC, it belongs to a friend. I have never done a repair install, just read the tutorial.

 

[copiman]

I have a Western Digital My Book External Drive I can use. Normally I just drag the files to it. But if you know of a way to do it I would be very interested. I need to learn as much as I can. I'm a student learning computers and networks.

You will need about 650 GB of free space on your external drive. Have you got that much? If so, go to this site Macrium Reflect Free and down load Macrium Reflect. It is a free program and one of the best. Install it on your PC and clone the entire C: drive to the external disk. When you have the files there you can launch the Recovery Partition and put the new Windows in your PC. Let me know if you have any questions on the procedure. I will check the site regularly tonight. I will then tell you how to get the cloned files to your new C: drive. Later

I have plenty of space on the external drive. Installed Macrium. Started the clone and got a Incompatible disk selected. The sector size on the PC drive is 512 and the external is 4096 (I think). Not sure what to do next.

 

[DavidE]

I guess I have no other option but to use the recovery partition.

Personally i would try a Repair Install before a Recovery or Clean Install.
See this tutorial for more info: http://www.sevenforums.com/tutorials/3413-repair-install.html

I need to learn as much as I can.

I've learned
- Keep periodic System Image backups for the OS+Programs partition (i use Macrium). - Keep all important User Data backed up, and not stored on the [C] partition. - Store User Data on a different partition than the [C] drive (OS+Programs).[/QUOTE] The link you provided indicates it is now impossible to do repair installs with Windows 7. See post # 1925 to 1932 on the link. Let me know what you think. I have an ISO w/ SP1 or if you know of a more current place, I can burn another. Will a repair cause a problem with the recovery partition if it fails? I ask because right now I can back up files, do recovery, do Windows updates, reload files and 3 programs. This is not my PC, it belongs to a friend. I have never done a repair install, just read the tutorial.[/QUOTE] A W7 ISO w/ SP1 is the latest version. I've never done a Repair Install, so i can't answer specific questions such as "Will a repair cause a problem with the recovery partition if it fails?" I never needed to do a Repair Install because i do periodic System Image backups. I've done many restores on my systems using imaging programs such as Macrium or Acronis. I've got home-built PC's, so i don't have a "Recovery Partition". You can ask questions in the tutorial for better answers and advice from the tutorial author Shawn Brink.

 

[bigmck]

I have a Western Digital My Book External Drive I can use. Normally I just drag the files to it. But if you know of a way to do it I would be very interested. I need to learn as much as I can. I'm a student learning computers and networks.

You will need about 650 GB of free space on your external drive. Have you got that much? If so, go to this site Macrium Reflect Free and down load Macrium Reflect. It is a free program and one of the best. Install it on your PC and clone the entire C: drive to the external disk. When you have the files there you can launch the Recovery Partition and put the new Windows in your PC. Let me know if you have any questions on the procedure. I will check the site regularly tonight. I will then tell you how to get the cloned files to your new C: drive. Later

I have plenty of space on the external drive. Installed Macrium. Started the clone and got a Incompatible disk selected. The sector size on the PC drive is 512 and the external is 4096 (I think). Not sure what to do next.

You don't say what size the External Drive is but I am assuming it is a big one. Make a partition of about 1.50 TB on the external drive. Make sure it is empty. Then try to clone again in that partition. Hopefully that will make the sectors sizes right. Let me know.

 

[bigmck]

Personally i would try a Repair Install before a Recovery or Clean Install.
See this tutorial for more info: http://www.sevenforums.com/tutorials/3413-repair-install.html

I've learned
- Keep periodic System Image backups for the OS+Programs partition (i use Macrium). - Keep all important User Data backed up, and not stored on the [C] partition. - Store User Data on a different partition than the [C] drive (OS+Programs).[/QUOTE] The link you provided indicates it is now impossible to do repair installs with Windows 7. See post # 1925 to 1932 on the link. Let me know what you think. I have an ISO w/ SP1 or if you know of a more current place, I can burn another. Will a repair cause a problem with the recovery partition if it fails? I ask because right now I can back up files, do recovery, do Windows updates, reload files and 3 programs. This is not my PC, it belongs to a friend. I have never done a repair install, just read the tutorial.[/QUOTE] A W7 ISO w/ SP1 is the latest version. I've never done a Repair Install, so i can't answer specific questions such as "Will a repair cause a problem with the recovery partition if it fails?" I never needed to do a Repair Install because i do periodic System Image backups. I've done many restores on my systems using imaging programs such as Macrium or Acronis. I've got home-built PC's, so i don't have a "Recovery Partition". You can ask questions in the tutorial for better answers and advice from the tutorial author Shawn Brink.[/QUOTE] From your reply I am assuming the Win 7 disk you have is not the one that came with the PC. If that is correct, you will not be able to do a Repair Install with it.

 

[derekimo]

Repair install media has to be done with the same version that is installed, that is the main problem most people have.

They are still viable options with the right media though.

This post here has more info on ISO's if you need one,

You can do a torrent download from here for some of the versions: Download Windows 7 ISOs, Legally and for Free

You need to install a torrent client. I looked at the ones suggested and didn't like any except for qTorrent which doesn't try to install a bunch of scamware. I used it to download Windows 7 Pro X86 and X64 and compared the md5 checksums with what they posted and they matched. Now I need to find somewhere to compare them against actual md5 checksum values from Microsoft Downloads or at least MS published.

Good luck.

Edit: Compared them with the MSDN Technet MD5 sums and they match so these are good, safe ISOs to use,

I'm curious why you chose clone instead of image?

 

[bigmck]

em with the MSDN Technet MD5 sums and they match so these are good, safe ISOs to use,

I'm curious why you chose clone instead of image?

Derekimo -- He is going to clone, so he can save his Docs, run his Recovery Partition and then take the Docs from the clone and reinstall them on his PC. He could not do that with an image.