Screen goes black and computer immediately restarts

[rundwald]

This happens spasmodically, but seeemingly more often. Could it be a sign that something (PSU?) in ny approaching 5 y.o. system is giving up. Or may be the cause is different.

Your thoughts please!

 

[ThrashZone]

Hi,
Could be temperatures
Use this to monitor then just open it and minimize it
The Temp will show a number on the action center side of your taskbar
Post what it states after opening it
Download Real Temp 3.70 | techPowerUp

 

[rundwald]

That's funny! I've been culling and tidying my file of advice articles, and came upon an article by TechPowerUp on RealTemp!
I'll certainly use it. The author seemed to have some reservations though; my evaluation would not be a guide to their worth.

I have use Dell diagnostics' system tree's section for random reboots on 10 iterations setting; all passing.

 

[ThrashZone]

Hi,
Realtemp is good use it Dell junkware bites and might have low standards
Your case might need better ventilation but do post the numbers and monitor them closely.

 

[rundwald]

Senility strikes! I downloaded the app, but nothing appears on the taskbar. Extraction was to
C:\user\AppData\Local\RealTemp_370.

What next to make it work?

 

[ThrashZone]

Hi,
Should download to your downloads folder and extract all there as well
Then open the extracted folder and right click the realtemp.exe file and send to desktop create shortcut.

 

[rundwald]

Working now! Thanks! Computer is on since yesterday, but not much activity. Screenshot att'd!

 

[ThrashZone]

Hi yep just minimize and monitor it,
More stuff to try here
Use Clean boot,
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
Cheers.

 

[rundwald]

Last evening, about 6.40, the same happened, but with a difference. There was no immediate reboot.
The power button was unresponsive; I had to remove and replace the powercord to resume. The reading from RealTemp was quite a bit higher than that seen yesterday and today (att'd).

I have the reboot time as 18:46:29, but following a tutorial could find any code 1074/6008 events of the computer's shutting.

Further comments etc?

 

[Ranger4]

Your PSU certainly could be the problem.

 

[scr]

If your interested in monitoring voltages you can try HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information, Analysis and Monitoring Tools Pretty complete and free.

 

[rundwald]

Your PSU certainly could be the problem.

Unfortunately my skills are ultra limited and testing the PSU would be way beyond me, so unless I found a good friend, I'd have to pay a pro. Nothing against pro help, but with computer close to its 5th anniversary, and with its spec, how economic would that be?

 

[rundwald]

If your interested in monitoring voltages you can try HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information, Analysis and Monitoring Tools Pretty complete and free.

Yes, interesting! I guess at mine is a 64 bit system, that should be my choice. As you will know from my previous post, my skill and knowledge is limited. Which voltages would be those to monitor in my case?

@ all. I've heard Dell use non standard parts. I fear that might be a problem with replacements.

 

[scr]

If your interested in monitoring voltages you can try HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information, Analysis and Monitoring Tools Pretty complete and free.

Yes, interesting! I guess at mine is a 64 bit system, that should be my choice. As you will know from my previous post, my skill and knowledge is limited. Which voltages would be those to monitor in my case?

@ all. I've heard Dell use non standard parts. I fear that might be a problem with replacements.

I use this tool to monitor my Network Connection, CPU, RAM, HDD and temperatures for use in Displays I create with Rainmeter. My experience to determine proper voltages is probably well below yours. I offered a link as I knew it displayed voltages. I wish I had more knowledge of these things that would help.

Having said that, If it were me I'd be watching the minimum and average voltages for something dropping way down. Not very scientific but it's what I would do. Unfortunately HWiNFO will lose all data on a reboot.

Perhaps someone with way more experience then both of us combined will step in and offer some suggestions.