Solved BSOD whilst sending an email on Chrome, error 0x0000001E

JSleek

New member
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4:25 PM
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Hi there, I just got a BSOD out of nowhere whilst sending an email on Chrome (Outlook).

I had some BSOD problems a while back, which was due to a faulty RAM stick, which has now been fixed (Corsair sent me a new pair as they were under lifetime warranty).

So the first thing I did was run MemTest 86, and inital results make it seem completely fine, so the RAM's not the issue here.

I've attached a pic of the BSOD and a BSOD log dump.

Thank you!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
There hasn't been a dump recorded since the 5th last month.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
  • CPU
  • Mainboard
  • Memory
  • SPD*
  • Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
There hasn't been a dump recorded since the 5th last month.

Please make sure your pc is configured for small dump files

Please post each screenshot in your next reply/replies.

I've attached a pic of my system's current dump settings, and attached all the CPU-Z screenshots.

Cheers.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Is there a support page for your motherboard? I can't find any.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Thanks :)

Please update your BIOS to the latest available version.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Thanks :)

Please update your BIOS to the latest available version.


I try to install the latest BIOS but i get these errors. Any ideas? :/
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
JSleek.

On your motherboard support page there seems to be different revisions of that motherboard, do you by any chance have the box of the motherboard or a manual?
 

My Computer My Computer

At a glance

Windows 7 Home Premiumi5-3570k16 GB DDR3 G Skill SniperGIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home Premium
CPU
i5-3570k
Motherboard
ASUS Sabertooth z77
Memory
16 GB DDR3 G Skill Sniper
Graphics Card(s)
GIGABYTE GeForce GTX 970 GV-N970WF3OC-4GD
Monitor(s) Displays
ASUS ROG PG278Q
Screen Resolution
2560x1440@60Hz/120Hz/144Hz
Hard Drives
56GB KINGSTON SVP200S37A60G
512GB Crucial MX100
1863GB Seagate ST2000DM001-1CH164
2795GB Seagate ST3000DM001-9YN166
PSU
Corsair GS800
Case
Storm Trooper Stryker White
Keyboard
Logitech G910 Orion Spark
Mouse
Logitech G502
Antivirus
MSE
Browser
Firefox/Chrome
Other Info
Logitech G633
Logitech Mouse Matt

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Ah I didn't spot this at all, at the top of the web page.

BIOS has now been updated, cheers. Will report any further BSOD's if they happen.



Cheers!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Haven't had a BSOD in over a week, so I'm marking this thread as solved. Cheers guys :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Core i5-2500K @ 3.30 GHzCorsair Vengeance PC Memory 8GB 2x4GB DDR3AMD Radeon HD 6950
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64bit
CPU
Intel Core i5-2500K @ 3.30 GHz
Motherboard
Gigabyte B75M-D3V Intel B75 (Socket 1155) DDR3 Micro ATX Mot
Memory
Corsair Vengeance PC Memory 8GB 2x4GB DDR3
Graphics Card(s)
AMD Radeon HD 6950
Hard Drives
OCZ Agility 3 240GB 2.5" SATA 6Gb/s Solid State Hard Drive
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
:thumbsup:
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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