Solved Windows doing windows resume loader after he goes sleep

kfir91

New member
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37
hello,
in the last week suddenly my windows after he goes to sleep and i start him back, he open windows resume loader and not open normally...
and sometimes i doing restart he open in black screen and only if i take out electricity and connect again
its start normally...

what happend?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
I had a similar problem years ago. Bad driver. Really. It's awful that a driver can cause such problems, but the video driver needed to be updated. Goofy.
Try looking for errors in the event log. Go to Computer, right click, select "Manage", then "Event Viewer", "Windows Logs".
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
I had a similar problem years ago. Bad driver. Really. It's awful that a driver can cause such problems, but the video driver needed to be updated. Goofy.
Try looking for errors in the event log. Go to Computer, right click, select "Manage", then "Event Viewer", "Windows Logs".

how i check which driver are cause to problem?
i installed the video driver again and its not that
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
Did you go to the event viewer? Did you look through those logs for warnings and errors? Specifically look at Event Viewer -> Windows Logs -> Application. For me, this happened ten years ago, so my memory is a bit foggy. I remember it took just a few minutes of googling to figure it out. Good luck.
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
Did you go to the event viewer? Did you look through those logs for warnings and errors? Specifically look at Event Viewer -> Windows Logs -> Application. For me, this happened ten years ago, so my memory is a bit foggy. I remember it took just a few minutes of googling to figure it out. Good luck.

there is no warnings from the time its happend...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub

the computer not frozen at windows resume loader.
he open windows resume loader after sleeping all the time
and if i doing restart the monitor are black until i turn out the pc electirciy cable.
if i enter to bios settings by clicking DEL on start its stuck on the bios screen and after 5 seconds doing restart (and again i need to turn out the cable)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
Maybe a hardware problem. Remove all extra hardware. Ie, if you have a second hdd, remove, etc. Then try rebooting. Maybe reseating all cable and cards in slots will solve. Also, try booting in "Safe Mode". If that works, then you have a software issue.
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
Maybe a hardware problem. Remove all extra hardware. Ie, if you have a second hdd, remove, etc. Then try rebooting. Maybe reseating all cable and cards in slots will solve. Also, try booting in "Safe Mode". If that works, then you have a software issue.

look its a new computer its not problem in hdd etc...
its suddnly appear two days ago
how to enter to bios settings? its stuck and restart all the time
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
>look its a new computer its not problem in hdd etc...
Why not? Just because new , does not mean no problems with hardware. "New" means nothing.

>how to enter to bios settings?
During boot, press F8 for boot options / "Safe Mode".

Press "Del" or something else for boot into Bios. Depends on the exact computer you have, google for specifics if "del" doesn't work.
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
>look its a new computer its not problem in hdd etc...
Why not? Just because new , does not mean no problems with hardware. "New" means nothing.

>how to enter to bios settings?
During boot, press F8 for boot options / "Safe Mode".

Press "Del" or something else for boot into Bios. Depends on the exact computer you have, google for specifics if "del" doesn't work.

again i enter to bios settings by click del.
the msi bios settings open if i click some button there its doing restart (and no display after restart).
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
>the msi bios settings open if i click some button there its doing restart (and no display after restart).
Huh? Sorry, don't understand. Please clarify, one step on one line:
For example
1: press here.
2: this happens.
3: do this
4: did that.
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
>the msi bios settings open if i click some button there its doing restart (and no display after restart).
Huh? Sorry, don't understand. Please clarify, one step on one line:
For example
1: press here.
2: this happens.
3: do this
4: did that.

1. On pc start press del
2. Msi bios open
3. Click settings button\or any button
4. Pc restarted
5. No display
6. Turn out pc electricity cable
7. Turn in
8. Pc start...
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
Do you have any hardware that can be removed, extra hard drive, cards?
Also, try moving ram to different slots. Maybe you have a memory card issue ? Grasping for ideas here.
Since it is new computer, can you return it?
Sorry, not an expert here, just trying to help. Don't know what else to tell you.
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
Do you have any hardware that can be removed, extra hard drive, cards?
Also, try moving ram to different slots. Maybe you have a memory card issue ? Grasping for ideas here.
Since it is new computer, can you return it?
Sorry, not an expert here, just trying to help. Don't know what else to tell you.



I restored to one month ago and the problem solved
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
Great! Congratulations!
 

My Computer My Computer

At a glance

Windows 7, 32 BitAMD2G?
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7, 32 Bit
CPU
AMD
Motherboard
ASUS
Memory
2G
Graphics Card(s)
?
Hard Drives
a few
Antivirus
Bit Defender
Browser
FFx, IE
Great! Congratulations!

hello there my problem back :(
after i restored its worked great but after a week the problem back...
what i can do?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i7-4790 CPU @ 3.60GHz16.00 GBAMD Radeon (TM) R7 370 Series Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Motherboard
ASUSTeK COMPUTER INC. B85M-G
Memory
16.00 GB
Graphics Card(s)
AMD Radeon (TM) R7 370 Series Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Monitor(s) Displays
GeneriC pvp monitor 22
Screen Resolution
1920X1080
Hard Drives
(1) TOSHIB DT01ACA100 SCSI Disk Device (2) TS256GSS D370 SCSI Disk Device
PSU
I didnt find is name , but its 500w
Case
Base Board
Cooling
GenuineIntel
Keyboard
HID keyboard device
Mouse
HID mouse
Internet Speed
15 mbs download, 2 mbs upload
Antivirus
nod32
Browser
chrome
Other Info
Intel 8 series usb 8c26 ehci 1
Intel 8 series usb 8c2d ehci 2
usb root hub
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